Brian

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Viewing 15 posts - 3,436 through 3,450 (of 11,256 total)
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  • in reply to: Print options for Events Calendar #1014939
    Brian
    Member

    Hi John,

    Thanks for the interest in our plugins.

    I am not sure how difficult it is to make a print.css for the calendar. We do not support that as a feature.

    It really depends on your css skills there is a lot of fields there, but they repeat so there is not many to modify.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: MySQL/Servier Issues Related to Slow/Large Event Queries #1014929
    Brian
    Member

    Hi,

    Sorry for the issues here I can help troubleshoot this with you.

    The error I am seeing is this:

    “WordPress database error Incorrect key file for table”

    So a database repair can fix the issue.

    If you have access to phpMyAdmin, you may be able to repair the database from there.

    1) go into phpmyadmin
    2) click on the database name on the left column
    3) click “select all” on the bottom of the table that is show to mark all the check boxes within your database structure
    4) click on the drop down that says “with selected”
    5) choose “repair table”

    Have you tried that?

    Before doing any repair I would recommend backing up the database first just in case something happens.

    Try that first and let me know how it works out.

    Thanks

    in reply to: Event Title and Date in Cart #1014925
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I have this snippet that will add the Event Name to the Ticket title.

    https://gist.github.com/jesseeproductions/4df22b491f0604be0ddc

    Add that to your themes’s functions.php and you should be all set.

    I found it added it on the event page, the cart, the receipt email, and on the order page. Let me know if that works for you.

    WPML

    The Events Calendar and the Events Calendar Pro are compatible with WPML.

    All our other plugins are not compatible, they may work for the most part, but we do not support issues that may come up with them.

    Cheers

    Brian
    Member

    Thanks for the info.

    I narrowed down the issue here.

    If this setting is checked:

    Events > Settings > General Tab > “Recurring event instances”

    And you add that snippet to reorder it breaks the main loop,

    Unchecking that fixed the issue for me when using that snippet.

    Let me know if that fixes it for you.

    I am seeing about getting an updated snippet that works when that setting is checked.

    Thanks

    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Event Submission overwriting bottom Widget in Theme #1014862
    Brian
    Member

    Not really. I am not sure how it works so if resetting the post data does not work then I do not have anything else for it.

    I looked at the coding and do not see why it would be picked up by the widget.

    What widget is this that does this? Is it a plugin I can download and test out? Or is it part of the theme?

    in reply to: CSV Importer for wootickets #1014860
    Brian
    Member

    Hi,

    Glad you found a bit of a workaround even if time consuming.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Do The Events Calendar Pro hit this requirements? #1014858
    Brian
    Member

    Hi,

    Additional Fields area Pro Feature to add different custom fields in the event.

    You can read more about it here:

    Creating Additional Fields

    Let me know if that answers your question.

    Thanks

    in reply to: Refund #1014700
    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    For your first question. The admin-view files can only be edited by the plugin and if you want to go back to who the plugin worked before you would have to downgrade to before Multiple Organizers was added. We are working on again adding a way to override the templates, but the current organizer template is community events does not work it was an over-site on ours to leave it in place.

    For making fields required in the multi organizer setup I worked with another customer on it and here is the coding to do that for the name and email for the Organizer:

    Make organizer email required

    As for the last issue can you please create a new ticket and we can help you better on it that way. We try to keep each support ticket to one issue so we can better focus on one topic at a time. If not though I can help out after figuring out the first two issues.

    Thanks

    in reply to: Filtering Event posts into blog (2 questions) #1014694
    Brian
    Member

    Sounds good Rhonda.

    Melissa, let me know how the coding works out and we can go from here.

    Thanks

    in reply to: Using ma Totle Sliders #1014693
    Brian
    Member

    You’re Welcome

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Filtering Event posts into blog (2 questions) #1014658
    Brian
    Member

    Hi,

    Sorry for the delay here. I can help out.

    We have this snippet that will order the events by the publish date instead of the event date:

    Order Events by Post Date in the Main WordPress Post Query

    It gets enter at the bottom of your theme’s functions.php.

    That is the only snippet we have for reordering in the main blog.

    (2) Is there a way to have the events tagged events go up into the blog post but not others?

    As for only showing certain categories on the home page you can use this snippet to exclude categories from showing in the main blog by Event Category Slug:

    https://gist.github.com/jesseeproductions/eface479faf403c89784

    Again, it gets enter at the bottom of your theme’s functions.php.

    Let me know if you have any follow up questions.

    Thanks

    Hi Rhonda,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic. I think though that first solution might work for you so this could just be for future reference.

    Thanks

    Brian
    Member

    Hi Jeff,

    There is a bug ticket in our system, but no fix yet to release. We will update this ticket once we have a fix for it.

    Thanks

    Brian
    Member

    Oh Ok Thanks.

    That is simply enough.

    I tested out on my Genesis Child theme.

    The events correctly showed on the sub page and I was able to add the snippet and it reordered them as well. So it appears everything does work there.

    Can you confirm the snippet is running on your site and active on that page?

    If it is there could be a conflict somewhere else and running through our testing for conflicts guide could help narrow it down:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out.

    Thanks

Viewing 15 posts - 3,436 through 3,450 (of 11,256 total)