Brian

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Viewing 15 posts - 3,406 through 3,420 (of 11,256 total)
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  • in reply to: Assign Event to a different user? #1015788
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Unable to edit events or pages #1015786
    Brian
    Member

    Hi John,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

    Can you please follow the steps I outlined above and let me know what you find out in a new topic we can help you there.

    Thanks

    Brian
    Member

    Hi,

    There is no automatic import for Eventbrite. Each event has to be manually imported.

    Following these steps:

    Importing Events from Eventbrite

    Our Facebook Events has an Automatic Importer, but the Eventbrite Plugin has not had that feature.

    If you manually import that event does it then show in the calendar?

    Thanks

    in reply to: show all the events in photo view #1015435
    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    I came up with this snippet to show all the events on the Photo View:

    https://gist.github.com/jesseeproductions/96a6fcce931375c043cf

    Add that to your theme’s functions.php

    Let me know if that works for you.

    Thanks

    in reply to: Latest .4 release has No Results Found on home page #1015429
    Brian
    Member

    Hi Again,

    Sorry for this issue coming back.

    I agree we can look into improving this function.

    Do you have a snippet on your site to change the order of the events when in your main loop?

    Maybe from this guide:

    Order Events by Post Date in the Main WordPress Post Query

    Let me know and I may have a snippet so you can use that Recurrence setting and reorder the events to publish date.

    Let me know.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    Can you provide a link to a single event that is suppose to be showing?

    Go to Events > Find an Event and Hover over the Title with your mouse and click View.

    Then please provide that link.

    Also can you confirm all the events do not have draft next to their name.

    Thanks

    in reply to: Import Eventbrite not showing #1015417
    Brian
    Member

    Hi,

    Thanks for purchasing our plugins I can help out here.

    Sounds like you have gotten part of the way there.

    I noticed you did not mention you connected your website to Eventbrite with an app.

    Can you confirm or do this steps outlined here:

    https://theeventscalendar.com/knowledgebase/configuring-eb-tickets/

    Also, we have the entire setup process and how to use the plugin here:

    New User Primer: Eventbrite Tickets

    Let me know what steps you have done and if the app is authorized and we can go from here.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    Glad you found that one article.

    Try out this snippet to get it where you like:

    add_action( 'tribe_events_single_event_after_the_content', $display_tickets );

    Let me know if that is in the right spot.

    Thanks

    in reply to: Assign Event to a different user? #1015413
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    This is a WordPress limitation as it will not allow you to assign an author to a post or custom post type if they cannot edit the content according to WordPress.

    So usually the account has to be at least the author role.

    You might be able to use a plugin such as User Role Editor and assign a user role the capability to edit events and then that might make them show in the author dropdown.

    User Role Editor

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    So we came up with this snippet:

    https://gist.github.com/barryhughes/60d1ad6cc849831b6fe0

    Replace the other snippet with that one.

    Then replace this:

    $query->set( 'order', 'ASC' );

    with this:

    $query->set( 'order', 'DESC' );

    We tested it and got it to work on one site. I tried it and it did not work the same for me, but we were unable to figure out why.

    Please let us know if it works for you.

    Thanks

    in reply to: Filtering Event posts into blog (2 questions) #1015409
    Brian
    Member

    Hi,

    I visited your site and see what you mean.

    The snippet you added is to order by the publish date of the event and posts so it appears to be correct.

    That snippet does not take into account event dates so the order can be random like that. It is suppose to show likes posts with the most recent post or event published to show first.

    Does that make sense?

    in reply to: MultiSite Dev Environment but only one site needs TEC Pro #1015408
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Event Title and Date in Cart #1015294
    Brian
    Member

    Hi,

    This is part of WooCommerce and I am not sure about their documentation so do not have a link to send for that.

    I tested again on my site and it does show the Event Title for me in the Cart so perhaps your theme is creating a conflict on that page?

    This is how I got the Product ID

    $product_id = $product->id;

    Perhaps there is another way to do that, but that is all under WooCommerce and I could not find anything else that worked.

    This maybe a solution instead and you could do a query using the ticket title to get the id of the ticket product from there and use that to get the event title. I found this example

    http://stackoverflow.com/a/21041093

    And created this from it:

    $product_id = $wpdb->get_var( "SELECT ID FROM $wpdb->posts WHERE post_title = '" . $title. "'" );

    I am not sure how that would work though if two tickets have the same exact name so I did not use that the first time.

    Thanks

    in reply to: migration of website #1015287
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Customising expired events #1015285
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have a way to hide features such as the iCal if it is a past event.

    You could modify the template following our themer’s guide and add a check for the event date and if it is in the past then it would hide it.

    We do not have a way to add vetted images or capabilities such as that it could be possible, but with a customization.

    The comments rely on the theme, but there might be a way to open them after an event has passed or at least only show on past events.

    All these seem possible, but would involving customizations and for the most part that is beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 3,406 through 3,420 (of 11,256 total)