Brian

Forum Replies Created

Viewing 15 posts - 3,196 through 3,210 (of 11,256 total)
  • Author
    Posts
  • in reply to: Required Fields Error Messages #1020096
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I know some of that guide needs to be updated for the Organizers, but was not aware the coding there did not work.

    Are you finding the coding from the guide is not working?

    Let me know and we can go from here.

    Thanks

    in reply to: Event Page doesn't load : #1020095
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help troubleshoot this with you.

    Since it is a 404 error can you please start with out 404 error guide:

    Fixing HTTP 404 errors

    And see if that helps.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Google has changed their API and it is causing this issue.

    Pro 3.12.5 fixes this.

    Since you are on 3.9 still you could try this snippet first instead of upgrading:

    /**
    * Null values in the geoloc estimates can cause breakages with the
    * current Google Maps scripts; this helps to ensure that is avoided
    * by effectively casting nulls to zeroes.
    *
    * @param array $geocords
    *
    * @return array
    */
    function temp_fix_geocoords_breakage( $geocords ) {
    return array_map( 'floatval', $geocords );
    }
    add_filter( 'transient_geoloc_center_point_estimation', 'temp_fix_geocoords_breakage' );

    Add that to your theme’s functions.php and let me know if that helps.

    Thanks

    in reply to: Google Calendar Integration #1020088
    Brian
    Member

    Hi Ilya,

    Sorry for the late reply. This got caught in our SPAM filter.

    It is possible to use a Google Calendar iCal url and setup a recurring import and it will pull in new events as they are added.

    We do not have an admin demo of this feature, but you can test it out and if it works for you great. If not you could request a refund within 30 days.

    Thanks

    in reply to: Showing the featured image in the monthly calendar view. #1020087
    Brian
    Member

    Hi Chrism

    Thanks for using our plugins I can help out here.

    We have this guide to adding a featured image in the month view:

    https://theeventscalendar.com/knowledgebase/adding-featured-images-to-month-view/

    Does that help?

    in reply to: Zip File #1020054
    Brian
    Member

    Hi,

    Thanks for purchasing Pro.

    I can help out here.

    I have not seen this happen before, if you try with a different browser does it unzip the file as well after being downloaed?

    In most OS’s you can right click the folder and rezip it, do you see that option?

    Otherwise you could use FTP and go through your hosting’s cpanel file manage and upload the folder there to the plugins directory.

    We also have some notes here that might help:

    Installing a WordPress Plugin

    Let me know what you find out and we can go from here.

    Thanks

    in reply to: Seeding Events Calendar from pre-existing tools #1020053
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We have a couple different ways to import events, but no direct importer with CalendarWiz.

    If you can export the events to a csv file and format them according to these samples:

    https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

    We also have the iCal Importer, if the calendar has an iCal Feed it could pull in the event information:

    https://theeventscalendar.com/product/ical-importer/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Ticketing and Non-Refundable Deposits to Events #1020052
    Brian
    Member

    Hi,

    Thanks for trying out our plugins. That is an interesting feature. It is not something we are currently developing.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Google Maps JS Issue #1020047
    Brian
    Member

    Ok sounds good.

    Let us know if it comes back.

    Thanks

    in reply to: Huge Font in month view #1020046
    Brian
    Member

    Usually it is in your theme’s style.css.

    However, in this case it say it is in evolve_dynamic_css I am not familiar with that, but that looks to be the source of this.

    Something like this might work to counter it:

    .tribe-events-calendar .entry-title a {
    font-size: 14px !important;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: List View: Show date on only the first event of the day #1020028
    Brian
    Member

    You’re Welcome.

    If you get into it and get stuck I might be able to help out one more time.

    Thanks

    in reply to: Events disappeared #1020026
    Brian
    Member

    Oh yeah my bad I got crossed thinking of the setting above.

    Yeah set it to something much higher.

    You can search for this setting in the database backup:

    recurrenceMaxMonthsBefore

    Then set it from 24 to a higher value.

    Let me know how that works out.

    Thanks

    in reply to: Importing a .CSV #1020024
    Brian
    Member

    How strange.

    I have not run into this before.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    in reply to: Google Maps JS Issue #1020003
    Brian
    Member

    Hi,

    Sorry for the issues. I can help out here.

    Do you have a link that has the error so I can take it look?

    It is hard to tell without seeing the issue.

    Let me know.

    Thanks

    in reply to: Importing a .CSV #1020000
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    Are the events showing in the admin? Or not there or the front end?

    What is the message you get after importing?

    And do you follow the same formatting we have in our examples:

    https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

    Let me know and we can go from here.

    Thanks

Viewing 15 posts - 3,196 through 3,210 (of 11,256 total)