Brian

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Viewing 15 posts - 2,821 through 2,835 (of 11,256 total)
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  • in reply to: Google calendar update existing record problem #1029765
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help troubleshoot this with you.

    Can you provide the ics link you are using to import events from?

    Also, what did you change in an event that did not update in WordPress?

    Let me know and we can go from here.

    Thanks

    in reply to: Additional fields for Venues and Organizers #1029763
    Brian
    Member

    Hi,

    I looked again at this snippet and I do not believe it ever worked in Community Events to edit these fields from the front end.

    It was just activate the additional fields in the admin and display those fields.

    Unfortunately, after discussing this with our developers it is a feature request to add that to the plugin and not something we can do with a snippet.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    in reply to: ical button starts new calendar in outlook #1029762
    Brian
    Member

    Hi,

    There is this plugin that might fix the issue for you:

    The Events Calendar Outlook Import Fix

    I do not have a timeline about if or when we might make this change to the plugin itself.

    Thanks

    in reply to: Community Ticket with Wc vendor/Dokan/Product Vendor #1029757
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can answer your questions.

    Community Tickets officially only supports PayPal for slitting payments on ticket purchases.

    It is possible another payment process might work with the Vendors Pro plugin, however, we cannot say for sure and we are not able to support it either.

    We do have a 30 day refund policy so you could try it out and if it works great, if not we could refund you within 30 days.

    Let me know if you have any questions.

    Thanks

    Brian
    Member

    Hi Adam,

    Thanks for the interest in our plugins.

    We do not have a feature to sell tickets with different currencies.

    It maybe possible to do that with WooCommerce and WooCommerce Tickets through 3rd party add on, but it could take some customization, which is beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Consultation for international non-profit organizations #1029748
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do have a Non Profit Program outlined here:

    https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

    If you qualify then you can get all the plugins for free. That does not include any support and this is the only nonprofit program we have.

    Thanks

    in reply to: Events List Widget #1029745
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can get your started on this modification here.

    Geoff does a great job of walking through the steps here to make this change:

    Events 'list Widget' date image to show month instead of day of the week?

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Change the translation for US language #1029740
    Brian
    Member

    Hi Again,

    I can help out here.

    We do not include US English as it is the default.

    You could try to modify a language file and put en_EN at the end and that might work.

    It would have to be included in the plugin itself and that file would have to be added after each update of the plugin as it will overwrite the changes.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Change title in site navigation #1029738
    Brian
    Member

    Hi,

    Thanks for using our plugin. I can try to help out here.

    We do not have a setting to change the title tag.

    Are you using Yoast SEO?

    If so you will want to check out this guide first:

    https://theeventscalendar.com/knowledgebase/titles-in-yoast-seo/

    Is that the area you are talking about too?

    We have this guide for making changes title in the Event Views:

    https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

    Let me know what you find out and we can go from here.

    Thanks

    in reply to: Month View – Event Title not displaying (cont) #1029733
    Brian
    Member

    Great, glad it helps.

    We are interested in making that a feature for Community Events. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Add Tags to Venues #1029731
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: When will the 4.0 be released? #1029685
    Brian
    Member

    Hi,

    Thanks for the interest in 4.0.

    We do not have a release date for 4.0 to give out as it could change.

    We do have a beta going on here:

    http://betas.theeventscalendar.com/

    IF you are interested in signing up.

    Thanks

    in reply to: Modifying TEC core files #1029683
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    It is not possible to modify those files in your theme.

    You can only modify in the plugin itself and the changes would be lost on each update.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Month View – Event Title not displaying (cont) #1029679
    Brian
    Member

    Great glad that helped one issue.

    As for the Mini Calendar your theme has too general css and it is breaking all the padding for the calendar.

    I found this css helps most of it:

    .tribe-mini-calendar-wrapper .tribe-mini-calendar-grid-wrapper .tribe-mini-calendar tbody tr td,
    .tribe-mini-calendar-wrapper .tribe-mini-calendar-grid-wrapper .tribe-mini-calendar thead.tribe-mini-calendar-nav tr td {
    padding: 0 !important;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    The title is still off, but I was unable to find a solution for that and theme compatibility is beyond the support we can provide for the most part.

    This is the css in the theme that is causing the issues:

    table:not(#wp-calendar) tbody tr > * {
    -moz-border-bottom-colors: none;
    -moz-border-left-colors: none;
    -moz-border-right-colors: none;
    -moz-border-top-colors: none;
    border-color: -moz-use-text-color -moz-use-text-color rgba(231, 231, 231, 1);
    border-image: none;
    border-style: none none solid;
    border-width: medium medium 1px;
    padding: 14px 20px 15px;
    }

    table:not(#wp-calendar) tbody tr:first-child > *, table:not(#wp-calendar) thead tr:first-child > * {
    border: medium none;
    font-weight: bold;
    letter-spacing: 1px;
    padding: 17px 20px;
    }

    I found look there to make the css not so general.

    Cheers

    in reply to: Next/Prev events on single page not going to correct event #1029656
    Brian
    Member

    Ok well it was worth a shot.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

Viewing 15 posts - 2,821 through 2,835 (of 11,256 total)