Brian

Forum Replies Created

Viewing 15 posts - 151 through 165 (of 11,256 total)
  • Author
    Posts
  • in reply to: Schema Data Error + Wrong Time #1144353
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Google Maps Not Loading #1144350
    Brian
    Member

    I am glad to see you were able to figure it out.

    Thanks for the tip on non www sites as well.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Tickets not showing on sub page #1144115
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I tested this out and I see it is an issue as you describe for WooCommerce Tickets.

    RSVP tickets do show on the sub page for me.

    Thanks for doing the conflict testing as well to narrow this down.

    I have created a ticket for us to address this issue, but do not have a timeline when it will be fixed. WE usually do a release every 2 weeks for bugs or for major release.

    Also, I changed the wording to sub page in your post as that is what WordPress calls it and to not confuse with the taxonomy category.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Google Maps Not Loading #1144106
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I visited your site and see this error in your console:

    Google Maps API error: RefererNotAllowedMapError https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

    So it appears the referrer url is not setup correctly for your api.

    It should look something like this:

    *.website.com/*

    What do you have there? (you can provide it in a private reply)

    Thanks

    in reply to: Long evaluation for a start-up? #1144105
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We only offer the 30 day refund on our plugins and not able to offer a longer period then that due to our credit card processor not being able to refund the money back.

    Good luck in your project, but we are not able to offer a longer period.

    Thanks

    in reply to: HELLO IS THERE ANYBODY OUT THERE #1143751
    Brian
    Member

    Hi,

    We have responded back to your thread here.

    The Filter Bar is buggy !

    Sorry for the delay.

    I am going to close this thread and Hunter will help you out there.

    Thanks

    in reply to: Accidentally purchased wrong thing #1143686
    Brian
    Member

    Closing this ticket as it has been marked as resolved.

    in reply to: Organization #1143638
    Brian
    Member

    Hi,

    I wanted to inform you that the Google Maps Checkboxes have been fixed with the release of 4.2.3 last week.

    Please update all your plugins to that version for the issue to be resolved.

    Let us know if you continue to have issues with this.

    Thanks

    in reply to: events-calendar-pro & eventbrite-tickets #1143636
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    Those are separate plugins and you need to both be purchased to get the features of each.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Community Events Plugin #1143635
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have a feature to accept payment in order to post a community event.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Cheers

    in reply to: Compatible with WooCommerce Bookings #1143541
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have any features to connect with WooCommerce Booking.

    We do have a ticketing plugin:

    https://theeventscalendar.com/product/wordpress-event-tickets-plus/

    It is not a booking solution though and not sure it will be robust enough for what you are looking to do.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Calendar Pro – Out of Installs? #1143540
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    in reply to: the events calender not selecting dates on home page #1142916
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: Is Event Tickets Plus working with WPML? #1142915
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    Currently WPML and Event Tickets Plus are not compatible.

    We would like to add that as a feature, but I do not have a timeline when that might happen.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 151 through 165 (of 11,256 total)