Events Calendar Pro – Out of Installs?

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  • Author
    Posts
  • #1143536
    Chris
    Participant

    Hello,

    I just renewed my license for the paid version of Events Calendar Pro. I put the license key in but then I get this message –

    “There is an update available for The Events Calendar PRO but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.”

    I don’t see a place on the website to manage my installs or what that even means. Can you please help?

    #1143540
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    #1151708
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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