Kelly

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Viewing 15 posts - 1,891 through 1,905 (of 1,995 total)
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  • Kelly
    Participant

    Hi, burntcorkmedia. Were you able to figure out if the theme was the culprit? We’d love to know.

    in reply to: Not receiving "order received" #63175
    Kelly
    Participant

    Hi, marlies. It looks like you were able to resolve this by other means. If there’s anything else we can do, please open another thread. Thanks!

    in reply to: RSS Event Feed Shows Expired Events #63173
    Kelly
    Participant

    Hi, Lynn. Sorry to hear that you’ve got all these issues. In the future, it would be really helpful if you could start a different thread for each one, since each one is really its own topic.

    For now, let’s go through them in order:

    1. It sounds like this is an issue with Feedburner, rather than TEC. If you use our widget, does it show up?

    2. I’m not sure I understand what you’re getting at. Would you mind linking to a screenshot?

    3. Unfortunately, the 404 error when a view is empty is a problem in this current release. We hope to address in a forthcoming maintenance release.

    in reply to: Ticket Information box #63166
    Kelly
    Participant

    Hi, fknippenberg. I’m sorry it’s taken us so long to get back to you about this.

    It looks like the only workaround is to add a snippet to your functions.php for this. An example would be:

    add_filter(‘tribe_template_factory_debug’, ‘change_eb_iframe_height’);

    function change_eb_iframe_height($html) {
    if (false === strpos($html, ‘eventbrite-ticket-embed’)) return $html;
    return str_replace(‘style=”height:200px;’, ‘style=”height:300px;’, $html);
    }

    You would change the number based on what size you needed it to be and it would carry through to all instances.

    Hope that helps!

    in reply to: Updating WordPress event changes Eventbrite timezone #63157
    Kelly
    Participant

    Hi, smallmammothdesign. I’m sorry that your question fell through the cracks here.

    We’re putting the finishing touches on a fix that should be out in an upcoming release. That will eliminate the issues with the wrong time zone being passed through to Eventbrite.

    As far as separate time zones for individual events goes, you are welcome to suggest it as a feature in our User Voice forum. I would caution you though, that there may not be a way to implement that because of how restrictive the Eventbrite API is.

    I’m going to close this thread now, but please feel free to start a new topic if there’s anything else we can do. Thanks for being a TEC user!

    in reply to: No link to buy tickets on the wordpress event #63153
    Kelly
    Participant

    Hi, Anthony. It looks like you’ve probably figured this out on your own. If not, please start a new help topic. Thanks!

    Kelly
    Participant

    Bonjour, Yves Ebizet. Puisque nous n’avons pas entendu parler de vous, je vais fermer ce fil. S’il vous plaĆ®t nous dire s’il ya quelque chose que nous pouvons vous aider avec.

    in reply to: Urgent-Calendar View font is white (unreadable) in 3.0 #63145
    Kelly
    Participant

    Hi, siamrack. It looks like you were able to resolve this on your own.

    If you have any other issues we can help resolve, please feel free to start a new topic for them. Thanks!

    Kelly
    Participant

    Hi, siamack. It sounds like you’ve been able to move forward on your own with this one. If there’s anything else we can do, please start a new topic and feel free to reference this one. Thanks!

    in reply to: Inventory (available) tickets not displaying #63139
    Kelly
    Participant

    Hi, vinvalentino. It sounds like there may be a lot of things going on in your install that may be causing problems for each other.

    Here are a few questions so I can get a clearer picture of what you’re working with:

    1. Which revised tickets.php code are you using? Do you have a link to the thread where it was specified?

    2. Did the availability work correctly before you changed the tickets.php?

    3. If you have other WooCommerce add-ons installed, it’s possible that there could be a conflict with one or more of them. Have you tried disabling all other plugins expect for TEC, WooCommerce Tickets, and WooCommerce?

    Hopefully, with these answered, we can get you pointed in the right direction on how to resolve this.

    in reply to: Tickets WooCommerce background color #63132
    Kelly
    Participant

    Hi, merlin1710. It looks like you’ve got what you need here.

    I’m going to close this thread, but please go ahead and start a new topic if there’s anything else we can help you with.

    in reply to: Trouble changing email.php #63131
    Kelly
    Participant

    Hi, mike. It looks like you got what you need here, so I’m going to go ahead and close this thread.

    If there’s anything else we can do to support you, please feel free to open a new topic.

    in reply to: Adding a new ticket order manually (through wooCommerce) #63130
    Kelly
    Participant

    Hi, infamia. It looks like Barry got you what you needed to figure this out.

    Please feel free to start a new topic if you need more assistance.

    in reply to: Check for current view #63128
    Kelly
    Participant

    Hi, burnhamrichards. I’m guessing that Barry’s response gave you what you needed on this. If not, please feel free to start a new topic here or in the PRO forum. Thanks!

    in reply to: Tickets Not Displaying on Single Event Page Override. #63126
    Kelly
    Participant

    Hi, minemindmedia. It looks like you’ve been busy posting some newer topics, so I’m going to assume that you were able to resolve this on your own.

    If you do need further help with this issue, please start a new topic on it. Thanks!

Viewing 15 posts - 1,891 through 1,905 (of 1,995 total)