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So this problem is limited to one user account only? In that case can you simply switch to using the new admin account?
It sounds as if the capabilities may have been changed, perhaps inadvertently, so the alternative would be to check that out and adjust them if you are comfortable doing so.
Thanks viracreatv, that’s an interesting idea and we’re certainly aware of Gravity Forms’ popularity.
It occurs though that many of the actions and filters you might need would be on the Gravity Forms side here (catching the form data once it is submitted, enforcing validation rules etc) – past that point are there any specific actions or filters you feel you would need on The Events Calendar side?
If so definitely let us know: our UserVoice page would be great for this as, if I’m understanding you correctly, you are really talking about either having a pre-built plugin or else steps to improve the ease with which ‘glue code’ can be created between Gravity Forms and The Events Calendar, rather than hooks for Community Events itself.
Sure, well keep us posted – it’s not always easy to help with custom code without spending time getting hands on but if we can point you in the right direction on anything we’ll certainly do our best.
You could email it to us – [email protected] (if so, mark the email for my attention and please include a link back to this thread) – or else you could upload it using a service like droplr.com (you could then share the link from within a private reply).
Have you or has anyone else edited the user roles and capabilities? What happens if you create a new admin user and log in using that account?
OK – my fault for not being clear enough 🙂 – it would be great to see the whole file so I can see if there are any problems that prevent that snippet from running.
I can’t view the page at http://hitfmmiami.com/events/ because of the following fatal error:
Fatal error: Call to a member function render_header() on a non-object in /…/themes/hitfmmiami_07/header.php on line 490
Noting that there is a further error being displayed on the page also:
Warning: Invalid argument supplied for foreach() in /…/themes/hitfmmiami_07/lib/php/main.phpon line 866
Both of those relate to your theme and would need to be addressed in the first instance. Are you able to contact the theme author for support on this one?
Are you able to share the code surrounding your register_nav_menus() call (if that is what you are doing)?
How strange; can you double check the screen options at the top of the event editor screen?
… Just to add, one way to verify if this is caused by your theme would be to switch across to a default theme such as Twenty Twelve (within a staging or test environment for example).
Hi Annette!
If you view the source of the page you can see the markup for that area looks something like this: http://pastebin.com/S7GsVUeM (note the extra break and closing paragraph tags which, basically, should not be there).
That isn’t something our plugin adds so unless you have added those as part of your customizations (I’d guess not!) it is likely to be your theme which is ‘injecting’ them into the page and, unfortunately, is doing so inappropriately.
This happens with some themes because they re-order the stack of filters used to process content before it is displayed and with others because they add an extra layer of processing and it sometimes has this unfortunate effect.
A number of these themes have a kind of shortcode that looks like [raw] [/raw] and that can be used to wrap or mark areas that should be left unaffected by the extra processing – however this varies from theme to theme and the best thing here would be to check in with your theme vendor and seek their assistance.
Hi Cristiana – sorry to hear that you are having difficulties here. I’m not sure I understand the actual problem – by custom fields do you mean Additional Fields added through Events > Settings > Additional Fields or something else?
OK. It’s starting to sound like an environmental problem more than anything, but if you can get back to us with more information such as an error message pointing to one of our plugins or else a set of steps which can be repeated to recreate this problem then we can have a think about options to solve this.
Hi John,
I appreciate where you are coming from but that tends to suggest the conflict is with your theme. I did dig into this a little further though and what I found was the jQuery – which is a library of Javascript code – is being loaded twice.
Loading jQuery twice is likely to cause problems in any case – but a particular problem here is that the version being loaded by your theme is really quite an old version in internet years (v1.4.2 – which lives in themes/smoothpro-standard-v1.4/facebox/lib/jquery.js).
The Events Calendar on the other hand (and many other plugins) expect the more recent version of jQuery that ships with WordPress as standard. We summarized this problem in this thread – sadly there isn’t a lot we can do about it except suggest you take this problem to your theme vendor.
Barry
