Organizer and other custom fields not showing up

[cristiana]

I just went to my site to add an event and all the custom fields for an event are not showing up. I deactivated everything minus events calendar, then I added Pro and Facebook events and all combinations did not work. However the front end works fine and all the existing events show up properly.

[Barry]

Hi Cristiana – sorry to hear that you are having difficulties here. I’m not sure I understand the actual problem – by custom fields do you mean Additional Fields added through Events > Settings > Additional Fields or something else?

[cristiana]

All of the extra fields that Events provide are not showing, it looks like a regular wordpress post page. So the dropdowns for organizer, location, show google map, etc (they are missing so I have to go from memory), and my custom fields I added are not showing.

[cristiana]

By custom fields I meant the Additional Fields added from the settings menu

[Barry]

How strange; can you double check the screen options at the top of the event editor screen?

[cristiana]

All those checkboxes are checked. I did notice something when I was taking a screenshot, that when I login as someone other than admin the fields show up and work

[Barry]

Have you or has anyone else edited the user roles and capabilities? What happens if you create a new admin user and log in using that account?

[cristiana]

I changed the roles a while ago, but I didn’t change the admin roles. I just created a new account and the fields show up

[Barry]

So this problem is limited to one user account only? In that case can you simply switch to using the new admin account?

It sounds as if the capabilities may have been changed, perhaps inadvertently, so the alternative would be to check that out and adjust them if you are comfortable doing so.

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