[Barry]

So for the events list widget you can use:

.tribe-events-adv-list-widget { /* Your rules */ }

For individual events within it you might use:

.tribe-events-adv-list-widget > ol > li { /* Your rules */ }

And so on. Does that help?

[Barry]

Hi Nigel,

It’s great to have the display of errors turned on when in development (as of course you are) however notices like these – though ideally we wouldn’t be generating any – aren’t necessarily indicative of any deep problems as such.

In this particular case, because they are being displayed, they are stopping header information from being sent (as the notices are being printed before the code changing the headers is run) – but turning display_errors off would remedy this.

The process for this varies from host to host. Sometimes it can be done by simply changing wp-config.php so that the WP_DEBUG constant is set to false, or else you may need to do it from within your .htaccess or php.ini file – the best thing though is to get in touch with your host on this one.

I’ll definitely make a note for the dev team to investigate the generation of the notices here, however – thanks for reporting – and let me know if the above doesn’t help here.

[Barry]

Hi Brian,

Ordinarily we’d love to look into something like that and work through it with you – it does sound like something that could be useful information for other users, too – but because this is launch week we’re far busier than normal across all of our support channels.

If you’re able to wait until the dust has settled, so to speak, and post this in a new thread at that point I’m sure one of the team would be happy to take a fresh look, if that works for you?

[Barry]

Thank you for your patience and continued support – have a great weekend and we’ll be in touch Monday. Don’t hesitate to bump the thread if you find yourself waiting on that day.

[Barry]

We don’t currently have any resources on customizing the ticket email (though we will definitely aim to develop some) however the tickets should indeed be formatted in a presentable form right out of the box, they certainly shouldn’t appear as plain text emails.

If that’s what you are experiencing it could be worth checking with your service provider (Amazon SES in this case?) to see if formatting is stripped for any reason, or if the plugin you are using to mediate between the two does so.

It’s also worth testing how it looks using different email clients as, unfortunately, a reality of HTML email is that there is a not inconsiderable amount of inconsistencies between different clients.

[Barry]

My main concern is that I cannot find the styles for the sidebar ‘events’ widget even though I can identify them with Firebug.

Much of the styling will be inherited directly from your theme. Is there a specific element of the widget that you are trying to target?

[Barry]

I’m sorry first of all that you’ve had such a painful experience.

The widgets have effectively been rewritten and so we decided the best course of action was to remove the old ones and let users re-establish their sidebars with the new ones. That may not be ideal in some cases and we apologize if you were negatively affected here.

This was a major update and clearly you’ve had a bit of a bumpy ride – all I can say is that to keep things progressing forward changes had to be made and some of them were breaking changes. That’s often the case with major updates between software releases, not just ours, and in communicating with our customer base we did try to highlight that extra time and resources may need to be budgeted for when making the upgrade, particularly for very custom installations.

If we didn’t communicate that effectively enough – and I guess in your case perhaps we did not – then we are genuinely sorry and open to ideas about handling this better for any future releases of similar magnitude.

Then I find that the default styles are just plain awful. No idea what’s going on but they look dreadful … The documentation refers to events.css but that file does not exist anywhere I can find in the plugin folders.

Sorry to hear you don’t like the new styles – though it will of course vary from theme to theme most people find the default Tribe styles of the new plugin to be aesthetically pleasing, but of course that’s subjective and what one person likes another may hate 🙂

You may inadvertently have been referring to the old documentation (if you could share the link where you saw that reference that may be useful, though). In the current version your theme overrides should be contained in a folder named tribe-events and the stylesheet should be name tribe-events.css.

Now I read something about having to style for the theme (duh?) and that I might well need ANOTHER plugin to act as an override (to what?)

I’m really not sure what you are referring to here.

As with the previous version it is going to be necessary in many cases to tweak the styles some to make it really mesh with your theme – that’s true – however I’m not sure where you read this information about requiring another plugin to act as an override – again perhaps you could share a link?

[Barry]

Hi!

WooTickets no longer attaches PDF tickets – instead, a separate (HTML-based) email is sent in order to deliver tickets.

Can you confirm that A) you did not receive that second email containing the tickets and B) the order was marked as complete (which often needs to be done manually)?

Thanks!

[Barry]

The fatal error is obviously problematic and as a fellow non-American I realize that m/d/Y isn’t always ideal 😉 however, because this is a holiday weekend and lots of our team are based in the US there might be a delay while we wait for one of the developers to get back to us.

If you’re able to work around the delay somehow until we get back to normal operations (on Monday) we can hopefully get you a more solid solution.

Thanks again for your patience!

[Barry]

Hi!

If you still wish to use Event Calendar PRO’s capabilities then yes, you should update it to the corresponding version and keep it active 🙂

Regarding the 404 issues – can you give me some URLs that are active examples of this (feel free to use the private reply feature if you prefer).

It would also be interesting and worthwhile to:

* Update all of your Modern Tribe plugins and keep them active while deactivating everything else

* Check at that point if those 404 issues are resolved

* If not, also deactivate your theme and switch to a default, unmodified theme such as Twenty Twelve

* Check again

* If that solves everything, reactivate one-at-a-time until the problem returns and note whichever component was last reactivated

That may then give us some information we can work with and potentially we can start moving toward a solution. Thanks!

[Barry]

You can definitely customize that template and add a get_sidebar() call (or otherwise follow your theme’s conventions for adding a sidebar) – or alternatively are you able to use the snippet I provided?

[Barry]

Great – if there’s anything else please just update this thread (if it relates to the same problem) or create new threads as needed.

I hope everything else goes smoothly for you – and thanks for your patience and support 🙂

[Barry]

Great 🙂

So regarding your other question, all of our event plugins basically build on top of The Events Calendar – which essentially underpins everything.

In short, you need to keep it activated and up-to-date – WooTickets, Events Calendar PRO, Eventbrite Tickets and Facebook Importer all require it in order to work.

[Barry]

Definitely, I believe that is on the table, as it were, but a firm decision has yet to be made – so further support for this over on UserVoice is very welcome as that is one of our key gauges.

Thanks!

[Barry]

Hi Tony,

I’m guessing you are talking about integration between WooTickets and recurring events.

Unfortunately, at this time, recurring events are not supported by WooTickets. What happens if you do set up a ticket is that it effectively refers to the whole sequence, in which case the dates and details of the first event will indeed be used – right now the best advice is not to combine tickets and recurring events, unless you are fully aware of the consequences and/or have the time available to put a suitable customization in place.

Sorry for any confusion.

[Author]

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