Barry

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Viewing 15 posts - 11,476 through 11,490 (of 17,936 total)
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  • in reply to: Recent update caused eShop Product Search to stop working #80144
    Barry
    Member

    Hi Ken: I’ll certainly log an issue for us to consider alternative approaches – but right now both plugins are in a sense guilty of following the same tactic when it comes to modifying WordPress queries.

    Both are attempting to perform a SQL join operation – and both do so using the same table, which is disallowed. Neither checks to see if a join has already been performed on that table already.

    It’s not so trivial a problem to solve, I’m afraid. You could try adding this snippet to your theme’s functions.php file as one possible workaround – beyond that however (and I can’t really guarantee it will work in all circumstances) both plugins may require some changes to “play nicely”, assuming that is practical here.

    All in all, we’ll certainly look into the possibility of changing things on our side, but I’m not sure at this time what form any changes might take.

    Barry
    Member

    That’s a great idea – as always we’d recommend post it on our feature request page at UserVoice (other can then add comments to flesh out the idea and/or simply show their support).

    I’ll go ahead and close this issue as I think we’re all good here, but if there’s anything else we can help with please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Mappress conflict Redeux #80121
    Barry
    Member

    Hi Karen,

    Thank you for persisting with this issue and your patience while we looked into it.

    You / the MapPress team are correct – we do modify queries where they relate to custom post types with a taxonomy query relating to post tags (of course, we should not generally do this if the query is not related to our own plugin). So if, behind the scenes, the feature of MapPress you are using is indeed centred on their own custom post type and it in turn leverages post tags this is very likely to be the problem and we’ll certainly address it as quickly as we can.

    Thanks once again for bringing this to our attention.

    Barry
    Member

    Hi Michele,

    We’d prefer to keep things here on the forum rather than get into an email exchange. Any answers may be useful to others and it’s easier for us to track responses and ensure you get timely replies by using the support forum.

    I am having trouble with my dropdown menu falling below the Events Calendar Pro ‘date’ sorting function thus disrupting the dropdown menu.

    There is some Pageline CSS as follows:

    #header .outline {
    position: relative;
    zoom: 1;
    z-index: 15;
    }

    Can you modify it and increase the z-index to 100000 and see if that clears this up?

    It also seems that the location function isn’t working properly.

    We’ll happily look into this – but please do create a new thread as we stick to a policy of one issue per thread.

    Thanks!

    in reply to: CSS to hide sidebar #80029
    Barry
    Member

    I’m sorry courane01 but we can’t generally help with customization requests – a good knowledge of CSS is certainly key for something like this and you will probably want to review the Themer’s Guide, too. That said, you can see that it’s possible to target and change the width of the events content like so:

    .events-gridview .block-type-content { width: 1200px }

    If you tidy that up and also play with the floats (and clearing of floats perhaps, in the case of the sidebar) you’ll probably be able to get close to achieving what you need here.

    Hope that helps!

    in reply to: Front end map doesn’t work #80026
    Barry
    Member

    Well, there seem to be a few issues such as this piece of Javascript causing errors:

    AddShoppersConversion = {
    order_id: <order id>,
    value: <order value>
    };
    var js = document.createElement('script'); js.type = 'text/javascript'; js.async = true; js.id = 'AddShoppers';
    js.src = ('https:' == document.location.protocol ? 'https://shop.pe/widget/' : 'http://cdn.shop.pe/widget/') + 'widget_async.js#5296008ea387643a0fe39df7';
    document.getElementsByTagName("head")[0].appendChild(js);

    (It’s not marked as character data but has characters that are significant in HTML).

    This isn’t something our plugin has generated and I’m not sure if it is only generated in that form when the user is not an administrator or something of that order, but it would appear to have some sort of e-commerce ring to it and I’d start with addressing that.

    You noted that the site doesn’t have any problems with all other plugins deactivated and only a default, unmodified theme – can you confirm that is indeed the case? Would it be possible to see the site in those conditions and take a look at the problem then, in case this error is masking some other problem?

    Thanks!

    in reply to: Venue name changed to "Unnamed Venue" when moved to Trash #80025
    Barry
    Member

    Hi Stephen, unfortunately this was missed in the most recent round of updates. I’ll certainly bring it make to the team’s attention though.

    Apologies for any inconvenience it might have caused.

    in reply to: Removing Calendar Image from Calendar widget broke with 3.2 #80022
    Barry
    Member

    Hi d20games – thanks for sharing the code, but I’m worried some of it was stripped out by the forum. Could you repost and share any code via Pastebin or Gist, or some similar service?

    Thanks!

    in reply to: Adding Time Zone to events #80020
    Barry
    Member

    If you want to display something other than the timezone identifier (signified by the e character, as provided by the PHP date() function for instance) then I’m afraid you’ll need to figure out the details for that by yourself.

    Perhaps you could filter the output of any date/time strings and do a string replace operation?

    in reply to: Google and iCal link breaking view #80019
    Barry
    Member

    Hi jsesic – this looks like it might be a fairly customized single event view with various custom styles in place. Unless you are hitting problems with the stock template without any custom tweaks / custom style rules I’m not sure we can provide too much help, as it’s really a matter of custom development.

    in reply to: Online Venue #80017
    Barry
    Member

    No we don’t offer facilities where you can log in and try things out like that, but you are welcome to download the latest version from your account here and try it out for yourself on a test site, for instance.

    If that doesn’t resolve it, perhaps you could change that default setting if only temporarily for the purpose of creating these convenience venues?

    in reply to: Attendees Export CSV – Custom Fields #80015
    Barry
    Member

    We do have a list of folks who might be able to help out with some development on your project. In no particular order:

    WerkPress (http://www.werkpress.com) – customization based projects with minimums of $500-$800
    Chris Miller (http://launchbrigade.com) – $125 consultation required before providing an estimate
    Nick Ciske (http://thoughtrefinery.com/) – minimum fee depends on project type
    
    If you need a cheaper solution, you might check out some of these listings:

    http://freelanceswitch.com
    http://directory.codepoet.com/browse/
    http://jobs.wordpress.net/

    Hopefully the above will help you find someone to work on your site. Good luck!

    in reply to: Theme conflict #80012
    Barry
    Member

    Thanks. So with only our latest releases for The Events Calendar and Events Calendar PRO installed (plus the theme you sent across) I find the following:

    First when EC pro is enabled the widget area will not drag and drop, disable and it works fine.

    No problem I can see – I can drag and drop widgets without any issue – and the changes are reflected on the frontend, too.

    Second the theme will not display comments on pages that have widgets in the sidebars disabling the plugin and that works fine

    Seems fine, too. As you can see in this screenshot I was able to leave a comment which is visible (also visible if I’m not logged in) and I have widgets in the sidebar.

    Third the calendar page will not display and the events list page comes up with a 404.

    Again there was no problem, all views – both PRO and core – work just fine. Did you have events set up for your own test purposes? If you didn’t, that might explain the 404s.

    In summary then I can’t see any of these problems and was only running our core and PRO plugins plus your theme. That’s not to say what you are experiencing isn’t real and valid, just that it would be very difficult for us to troubleshoot further and may not in fact be a general issue for users of either product – rather it might be specific to your installation.

    With that in mind I don’t feel we can really offer a great deal more on this occasion.

    in reply to: 3.2 upgrade breaks Infocus theme TimThumb image resizing #80003
    Barry
    Member

    Hi kellyco,

    I’m not sure why that would be. If you use a theme such as Twenty Twelve, and insert a conditional statement like the following example in a suitable location within the index.php template then it does indeed result in front being added to the output:

    <?php if ( is_front_page() ) echo 'front' ?>

    Perhaps there is a logical issue with the if statement? It’s difficult to assess, but it does seem particular to your theme rather than a general issue where our plugin is incorrectly changing the result of that function.

    in reply to: Orphaned event among Recurring events #80000
    Barry
    Member

    Did you amend the dates at all? While not perfect, I found that if I created the following sequence:

    * Dec 3
    * Dec 10
    * Dec 17

    Then deleted only the event on Dec 10 and continued to edit the Dec 3 instance that if I incremented the recurring sequence end date by one day and saved (applying to all) then the Dec 10 instance was indeed regenerated.

    While I do take the general point that perhaps this should happen without such a tweak, at the same time if a user has deliberately dropped an instance from a chain of events then I’m not sure we should blindly cause it to be regenerated when that may not be desirable.

Viewing 15 posts - 11,476 through 11,490 (of 17,936 total)