Barry

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Viewing 15 posts - 10,156 through 10,170 (of 17,936 total)
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  • Barry
    Member

    This reply is private.

    in reply to: Month View – Add text before or after the calendar #111709
    Barry
    Member

    It’s been a while without any update: for that reason, I will close this thread out (and hopefully you found some resolution). If you need further help though, with this or anything else, please don’t hesitate to create a new thread – thanks!

    in reply to: Fatal error: memory related? #111705
    Barry
    Member

    Hi! It’s been a while so I’ll go ahead and close this thread. If you require further support for this or any other issues please don’t hesitate to create new support threads as needed.  Thanks!

    in reply to: WooTickets not appearing after activating #111699
    Barry
    Member

    Hi! It’s been a while without an update: I’m going to guess you resolved this and will close this thread – however if you do need further support please don’t hesitate to create a new thread – thanks!

    in reply to: Auto Delete Past Events #111695
    Barry
    Member

    Hi! I’m guessing you resolved everything here as it’s been a while without an update and will close this one out – but if you need further support please don’t hesitate to create a new thread. Thanks!

    Barry
    Member

    Hi again Andreas: if possible we’d love to send you a copy of our latest development code (noting it’s not for production use just yet – as there may be a number of unfinished elements in there) so you could take it for a real world test before we release it. If you’re interested, could I ask you to email us at pro (at) tri (dot) be including a link to this thread? We’ll happily send you a .zip of the plugin containing the fix.

    Thanks!

    in reply to: Wrong Month #110924
    Barry
    Member

    It is indeed set server side, and so defaults to the current month unless a query comes in specifically relating to a different month (such as if someone visits example.com/events/2015-06 or they page forward to the next month).

    With that in mind I am unsure why they would experience this. Do the screenshots encompass the browser URL field and can you see what the actual URL is set to in these cases?

    in reply to: Events Calendar and Pro running super slow. #110920
    Barry
    Member

    Hi, thanks for getting in touch – I’m sorry to hear you are hitting difficulties here.

    It looks like you have around 200 upcoming events, a very high ratio of which seem to be recurring events. Though the total number of events is not massively high they are all packed into a fairly tight timeframe. That means a lot of events need to be retrieved to build up the content for a single page view, especially for month view and list view, where you are displaying 100 events per page.

    There are a number of strategies you can employ to reduce the work needed to retrieve those events – or at least reduce the number of times that work (which is what takes so long) needs to be done, and all relate to caching. Caching the final HTML output, caching queries and caching objects are all ways to improve speed here – which you can implement really depends on your hosting environment.

    Can you provide any details about the sort of hosting package you are using? In some cases the hosting provider may “throttle” resources which could also be a factor.

    Thanks!

    in reply to: Need venue name in event titles in month view and pop up box #110916
    Barry
    Member

    Hi!

    So, the path for the single event template in this instance ought to be:

    wp-content/themes/news-pro/tribe-events/month/single-event.php

    Can you confirm that is what you are using?

    in reply to: Need venue name in event titles in month view and pop up box #110875
    Barry
    Member

    Hi, great question!

    If you look at the month/single-event.php template you will see:

    <h3><a href="<?php tribe_event_link( $post ); ?>"><?php the_title() ?></a></h3>

    This displays the name of the event. You could modify this to:

    <h3><a href="<?php tribe_event_link( $post ); ?>"><?php the_title() ?></a> <?php tribe_get_venue_link() ?></h3>

    Similarly within the .tribe-events-tooltip div starting a little below that line of code you could add:

    <?php tribe_get_venue_link() ?>

    In the appropriate place. Does that help?

     

    in reply to: Urgent help on CSS for mobile #110864
    Barry
    Member

    Thanks for helping out there, henkle – much appreciated 🙂


    @finleydesign
    : hopefully that gives you a steer in the right direction, on our end it’s unfortunately not always possible to assist with custom CSS tweaks in relation to specific cell phone platforms.

    in reply to: Filters in "Filter Bar" based on Additional Fields? #110860
    Barry
    Member

    Hi!

    At this time, additional fields are not supported by the Filter Bar plugin. But we’d love to hear from you if you want to post this as a feature request.

    Thanks!

    in reply to: Hide weekend days #110856
    Barry
    Member

    Great question!

    • We don’t have an option along those lines, but you could certainly implement this as a customization – removing the relevant columns via some template overrides (or merely by applying CSS classes that then let you hide them with a little Javascript)
    • If you think such an option would be useful please do post a feature request! We’re always looking out for great ideas for future releases
    • Do note that the filter bar has options to display in horizontal mode (typically above the calendar) in addition to vertical mode, so that might also provide a solution to the problem as your calendar won’t be nearly so cramped in that configuration

    Does that help?

    in reply to: Will pro work with Gameplan Theme? #110851
    Barry
    Member

    Hi! Great question.

    We do have a few threads on the forum relating to that theme where some issues were raised:

    Beyond that we’ve got no knowledge of this theme – you can of course try it out with our free, core plugin (The Events Calendar) and see if it meshes nicely before purchasing Events Calendar PRO.

    I hope that helps!

    in reply to: Installation problem #110842
    Barry
    Member

    Hi!

    I’m sorry this has caused confusion – though I’m not quite sure what you mean when you refer to the unusual activation procedure. In general, you must have The Events Calendar installed and activated as a prerequisite (because Events Calendar PRO operates as an extension of that plugin, rather than as a standalone plugin).

    So long as that’s in place, you should indeed be able to upload and activate Events Calendar PRO like any other plugin.

    Does that help at all / are you still experiencing difficulties here?

Viewing 15 posts - 10,156 through 10,170 (of 17,936 total)