[Barry]

It’s been a while now so I’m hoping you got everything sorted and will close this thread. Of course if we can assist with anything else please do not hesitate to create new threads as needed – thanks!

[Barry]

Hi yorkshiretots: did you have any further questions on this one?

[Barry]

Hi Fred: did you need any further assistance here?

[Barry]

I’m sorry you’re hitting problems here.

It’s difficult to assess because the scripts are being minified (noting we use minified versions of the scripts already, so this double minification can cause issues at times): can you confirm you also turned off whatever you are using to minify them when you ran through those debugging steps – and can you do so again now so I can take a look and identify the source of the problem (when they are minified and concatenated together that becomes a little tougher).

Thanks!

[Barry]

Hi!

I’m sorry you are hitting difficulties.

The first thing to note is we are making some changes to the way Facebook Events retrieves event images – and it’s possible that will be beneficial in your case … however, I’m not quite clear as to the problem you are experiencing (as there have been a few different reports of image-related problems – and I can’t seem to access your site using the URL you provided).

Could you clarify and provide a link to one of the affected images/events if possible?

[Barry]

Hi – thanks for the questions 🙂

Offering two ticket prices (adult and concession) with a TOTAL limit on ticket sales.

At this time that is not supported. It’s something we’re considering, though, and would encourage you to add your support for this on our UserVoice page if it’s something you would also like to see.

Thanks!

[Barry]

Hi!

Thanks for creating a new thread for this one:

tribe_is_community_my_events_page() in /…/themes/bay-nature/page.php

So it looks like you may have customized your page.php template. Can you confirm if that is the case and perhaps share the customized code via Pastebin, Gist or a similar service?

Thanks!

[Barry]

Definitely strange – our apologies for the inconvenience.

It looks like you’ve already run through some troubleshooting steps but I just want to post a set of steps in full before we proceed any further. Ideally can you run through these (or confirm the outcome if you have already tried this):

• Please ensure you have the latest versions of The Events Calendar and Events Calendar PRO
• Deactivate all other plugins
• Switch to a default, unmodified theme such as Twenty Twelve
• Flush the permalinks (just visit Settings → Permalinks to do this – you need change nothing)
• Create a new recurring event as a test: are the permalinks formed as expected?

Hopefully we can get to the bottom of this 🙂

[Barry]

Hi – unfortunately the forum doesn’t do a great job when it comes to sharing code.

Can I ask you to share that code via a Pastebin link or via some similar service? It looks like you may not be looping through the query results which might partly explain this, but I’m not sure if that may simply be because code has been stripped out by the forum.

Let us know!

[Barry]

Yes, unfortunately the forum isn’t the best venue for sharing code at present – using a service like Pastebin or Gist and dropping the link in here is usually best.

You’re correct that our own tribe_event_featured_image() function returns a fully formed link. However, the featured images are like any others in WordPress – so you can substitute WordPress’s own functions like get_the_post_thumbnail() and any other suitably related template tags.

Does that help?

[Barry]

Thanks for posting it on UserVoice – that’s definitely the correct course of action and has the added bonus of giving us a sense of how much support there might be for this / letting others add their own notes about how they might see it working.

Though I can’t guarantee anything we’ll certainly consider it, as we do all requests 🙂

Thanks again!

[Barry]

Hi – that’s a great question but not one we’re going to be able to easily guide you through here. I suspect you will need to dive in and do a little custom coding to implement this, unless you can find a suitable plugin that can do the heavy lifting for you.

Sorry we can’t offer more on this occasion!

[Barry]

That is certainly possible, but I’m afraid a little beyond what we can guide you through here. In principle though I don’t see why you could have for example a “Download as PDF” link for your calendar, and generate a current PDF-based brochure based on your event data.

[Barry]

Hi – I’m sorry that you’re facing difficulties here.

Can you give some specific examples of the problem? Can you also confirm if you still see these issues when you deactivate all other plugins and revert to a default, unmodified theme?

Thanks!

[Barry]

Hi! Do you have Events Calendar PRO installed and activated? I’m not seeing any sign of it, though I could be mistaken, but that would be required for this.

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