Facebook Times Messing Up

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  • #104268
    fred
    Participant

    I just started having issues with the time on my Facebook events. I followed the instructions on provided on the other posts just like this (deleting events, disabling all other plugins, reverting theme etc) but the problem still remains.

    https://www.facebook.com/events/623528244350093/ has a time of 8pm EST
    but shows up on http://www.uniqulture.com/event/kanye-west-the-yeezus-tour-3/ with a time of 12:30pm

    https://www.facebook.com/events/1419223584983720/?ref=5 has a time of 8pm EST but shows as 1am EST on http://www.uniqulture.com/event/dueling-pianos-thursday-2/

    https://www.facebook.com/events/419663268168513/?ref=5 has a time of 10pm but shows as 3am on https://www.facebook.com/events/419663268168513/?ref=5

    We’re going live in a day and certainly can’t afford to be misinforming students. Especially not this blizzard hitting us.

    Can I please provide my login info so you can take a look and provide me with SOLUTION asap?

    No back and forth conversation with all due respect (as we simply just don’t have the time for it at this moment), just a clear-cut definite one time solution.

    Best,
    Frederick

    #104278
    fred
    Participant

    This reply is private.

    #104326
    Julie Kuehl
    Participant

    Hey fred,

    I understand your need to find a quick resolution, but there are too many variables to provide a one-post, clear-cut, definite, one-time answer that will work 100% by tomorrow. I’m happy to work with you on this, but it’s important that you understand the limitations of the support we are able to provide.

    That being said, I did test the events and they are importing fine on my testing site. Thank you for providing your site’s information. When I jumped in briefly, the first thing I noticed is that you have not set the time zone for your location. That would explain the 5-hour differences showing up. As far as that 30-minute shift, I really have no explanation for that other than that perhaps it is related to your server’s time.

    Can you try setting your timezone to, let’s say, New York and see if that improves things? The next step might be to contact your hosting provider and verify the time settings on the server.

    Will that work?

    – Julie

    #112014
    Barry
    Member

    Hi Fred: did you need any further assistance here?

    #120597
    Barry
    Member

    Guessing you’re all sorted and so I’ll close this thread – but if we can help with anything else please don’t hesitate to let us know. Thanks!

Viewing 5 posts - 1 through 5 (of 5 total)
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