[Barry]

Hi Ryan,

I think you’re hitting up against a known problem with Canvas. Can you check out this mini-guide and see if the suggestions there help with this?

Thanks!

[Barry]

Hi Lars, this is directly tied to the use Javascript to control date filtering option in the Events → Settings → General admin screen – try adjusting that if you want to hide/restore that button.

Hope that helps!

[Barry]

Would this approach work for you, Lars?

[Barry]

Hi: I’m sorry you’re experiencing difficulties.

It looks to me like a conflict (possibly with something called a “polyfill script” which may be misfiring). I see you already tried deactivating all other plugins and switching to a default, unmodified theme – thanks for giving that a try: can you confirm what the outcome of this test was? Did you still experience this issue under those conditions?

Thanks!

[Barry]

OK. So can you try deactivating all other plugins and use only a default, unmodified theme.

Make a test purchase and ensure you mark the order complete manually (rather than using the approach outlined in the other thread). Is the ticket email sent under those conditions?

[Barry]

Hi Lars,

Definitely possible. Purely to give some insight, if you visit Events → Settings → Display and select Skeleton Styles you should see that the list of views is displayed as a simple list, rather than as a dropdown.

So one approach is to follow that path (especially if you are going to be making a lot of changes) and rebuild things the way you want with custom CSS. An alternative would be to keep full Tribe Event Styles and add CSS to knock-out or override only those rules that are impacting. Here is a fairly minimal example of this:

#tribe-bar-views li.tribe-bar-views-option { display: block; }

This could for instance be added to a custom tribe-events.css stylesheet, as described in the Themer’s Guide. Of course you may need to expand on this to account for other presentational issues, but it should give you a starting point.

I hope that helps 🙂

 

[Barry]

I’m not sure why it wouldn’t be working for you: it seems to still work for me.

Is this in relation to the list widget I see on your front page? Is it possible that has already been subject to some customizations that might be getting in the way (it doesn’t seem to link to single event pages, for instance)?

[Barry]

Definitely, yes.

Can you either familiarize yourself with our Themer’s Guide and review the process for adding a custom tribe-events.css stylesheet (or if your theme allows it you could first of all try adding this to any field made available for custom CSS) and add:

#tribe-events-header .tribe-events-sub-nav li, #tribe-events-header .tribe-events-sub-nav .tribe-events-nav-next a {
    display: block;
}

Does that help?

[Barry]

Hi bobtribe,

It looks like your theme or another plugin is also attempting to use the Google Maps API at the same time (which can cause problems):

Warning: you have included the Google Maps API multiple times on this page. This may cause unexpected errors.

The first step here is to figure out which other component is doing this. Can you deactivate all other plugins and switch to a default, unmodified theme – confirm this is not a problem under those conditions (but let me know if it is) – and then start reactivating everything, testing at each stage to see if the problem has returned?

Thanks!

[Barry]

Hi – thanks for the questions  and I’m sorry to hear you are experiencing problems.

So to confirm, you have one or more venues with upcoming events but none show on your map view?

[Barry]

Hi – great question!

Making changes that place the loading of scripts in the footer and concatenation of both scripts and CSS are some possibilities here: there are some plugins out there that might be able to help you with this and the WordPress plugin directory is a great starting point.

Beyond that, I’m afraid we have no specific recommendations here.

I hope that helps!

[Barry]

Hi Driftwood,

You’ve asked a number of questions and we generally try to stick to one issue per thread. What I’d suggest is dealing with the following problem here and any other questions can be asked in new threads.

In the Events of your plugins I see I can add my theme’s ‘Custom Fields’ but they won’t update/save if I try! This stops me adding the look of my posts to the the events. Do your Events exclude custom fields from themes?

So I’m just slightly confused: which screen or page are you referring to? Do you mean for example that you are unable to define new fields in the Events → Settings → Additional Fields screen?

[Barry]

I’m not quite sure why that would happen and so far as I know what you see in the list of FB IDs (in the Events → Settings →Facebook admin screen) is pretty much a direct representation of what’s stored in the database.

With that in mind, can you confirm first of all that it isn’t just that you aren’t seeing it because it’s a long list and you haven’t scrolled down far enough? If not, can you reply with a copy of your System Information as provided in the Events → Help admin screen?

Thanks!

[Barry]

I’m guessing something else – a plugin or your theme – is doing something there, as that second Events menu item is not generated by our plugin.

Is it necessary to disable custom post type from the theme?

So do you know that your theme is responsible for that second menu? If so, then it’s really up to you. If it doesn’t create any functional problems and you don’t mind it being there then you could certainly leave it be.

Does that answer your question?

[Barry]

Hi Mike, can you confirm you’re finding that HTML in text fields isn’t working for you? If I set up an additional field (of the text type) and supply some HTML it is correctly rendered with links, bold text or whatever.

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