[Barry]

This reply is private.

[Barry]

Awesome! Thanks for doing that and for updating us with the outcome 🙂

[Barry]

You’re welcome 🙂

[Barry]

Hi George,

In our current release that sort of notice isn’t present by default, though we may restore it in future.

With that said, if you require submitters to log in before they can contribute events then they will be listed as the author, which is a piece of information that can readily be exposed in the admin event editor and list.

Thanks!

[Barry]

For sure – it’s certainly possible now, but it’s simply beyond the level of guidance we offer here in pre-sales. Appreciate the note, though 🙂

[Barry]

Hi there Jeff,

The iCal feed does contain the venue address as well as the organizer name and email address for each event (where available). Here’s a slightly formatted example of how the data itself looks within the feed:

BEGIN:VEVENT
	DTSTART;TZID=Europe/London:20180212T114300
	DTEND;TZID=Europe/London:20180215T221100
	DTSTAMP:20171130T173912
	CREATED:20171123T172036Z
	LAST-MODIFIED:20171123T172036Z
	UID:[email protected]
	SUMMARY:Test event
	DESCRIPTION:Test event description \n
	URL:http://dev.events.tribe/calendar/test-event/
	LOCATION:2204 Acacia Avenue\,Billington\,ABC\,AB1 1AB
	ORGANIZER;CN="Tom%20Thumb":MAILTO:[email protected]
END:VEVENT

Please note that the +Google Calendar button (found in single event pages) works differently and passes across a different range of data. For example, it does not include the organizer name/email address. If you’re importing from the iCal feed though that won’t be a problem in of itself, but I wanted to flag it.

Now, the important thing here is that once the data is imported to Google Calendar it is of course out of our hands. I believe that, currently, the organizer is not retained (in a sense, it’s replaced with the name of the calendar into which the feed has been imported).

The consequence of this as you have found is that when you pull the same data back out of Google Calendar, you aren’t guaranteed to get the same information that was originally supplied.

If not I suppose the only way will be to get a plugin developed which will do this, correct?

To get to the meat of your question, if what you’re really after here is a CSV export of event data then yes, developing a custom plugin is probably the fastest and most efficient way to do that and ensure that it contains all of the data you require.

[Barry]

Jeff,

Thanks for getting back to me 🙂

Let’s be clear first of all, though, that we don’t want to cut and run.

What we do want, given your level of dissatisfaction, is to provide you with the option to recover some of your investment so you can reinvest in a different solution, now or in the future. That doesn’t mean you suddenly need to pivot away from using our software which is already in place on your site – you can continue to use that for as long as you like.

It is, also, just an option. If you want to stick with us, great! Hopefully we can get this back on track.

With regards to marketing emails, please do feel free to opt out of the mailing list if you don’t want to receive these by using the “Unsubscribe” link at the bottom of each email.

I have no idea how to reproduce that link, all it does is download me a file. I need this on a regular basis.

I’m sorry this wasn’t clear … the +Export Events link that you have hidden is the source of those URLs. So you can either remove your custom CSS so it isn’t hidden, or you can simply reuse the URL Courtney shared.

The content of the file it provides (it is an .ics file, which can be imported into Google Calendar and other applications – and/or you can simply provide them with the URL directly) is updated dynamically and changes over time: it always reflects the current list of upcoming events.

If she, or you, bothered to look at the site, you would find a few more than 30 events on it. There are currently 495.

There does seem to have been some confusion stemming from the earlier responses – our apologies on that count. Let me try to clarify this point:

• By design, the number of events that are listed is not unlimited as for most websites generating a feed with hundreds of events would have a detrimental impact on site performance
• For list-like views (photo view, list view itself etc) the iCal URL by default will provide information about the next 30 upcoming events
• For month view, the iCal URL should contain data for all events that month

It is also possible to override the default of 30 events with a simple piece of custom code, which could be added either to a custom plugin (preferred) or else to your theme’s functions.php file:

add_filter( 'tribe_ical_feed_posts_per_page', function() {
    return 500;
} );

That code will enforce a new default maximum of upto 500 events for the list view iCal feed – you can of course adjust this up and down as needed. Again, be aware of the fact that trying to pack too many events into the feed could be a source of performance issues for your site (hence the safe default of 30 we have in place).

Further reading about our event export functionality can be found here and may be of interest to you or your developer.

[Barry]

If the event is associated with an organizer on Facebook, that is also imported. Is that what you mean?

If on the other hand you mean is the ID of the user who sets up the import retained/associated with each imported event, the answer is no.

Remember that you can try our plugins and, if unsatisfied, we’ll give you a refund so long as you ask for one in the first 30 days.

It looks like you’ve been asking a lot of pre-sales questions: perhaps that would give you a more complete experience, risk free?

[Barry]

Hi Jeff,

I wanted to jump in and address a couple of things.

To the issue at hand: the main event views normally have an +Export Events button rather like the example Courtney shared earlier in the exchange. This links to an iCal feed which will indeed contain multiple events, if multiple upcoming events are available.

On your site, it appears that this link has been purposefully hidden via some custom CSS – possibly added via the Appearance ‣ Customize ‣ Additional CSS setting found in the admin environment – that looks like this:

.post-type-archive-tribe_events .tribe-events-button {
    display: none !important;
}

That is hiding that button, which is probably why you couldn’t find it and thought that Courtney was referring to a different iCal export link. The one you found, I believe, exists in the single event view and by design that will only ever contain one event.

If you prefer to keep the +Export Events button hidden from the main events view that’s fine and you can still access the feed via a URL like Courtney shared above. Note also that you can copy the link address and use this from within Google Calendar to import events en masse.

I hope that clarifies things with regards to the specific issue you flagged at the start of this exchange 🙂

What is the matter with you people?

I also wanted to touch on this and some other comments you’ve left here and in other topics you opened.

We understand you’re frustrated but, frankly, remarks like this are disrespectful and unhelpful. Our job is to help and that’s what we’re trying to do – I’m afraid that sometimes it takes a little back and forth to get to the bottom of things and an element of patience can be required.

Now, there are certainly areas where we can do better – and we are constantly evaluating ways to improve – but if you are fundamentally dissatisfied with our service (having reviewed your feedback and notes in other topics, it certainly seems that way) perhaps we should consider parting ways so you can re-invest in a new solution that more closely matches your requirements.

At this point, do you wish to receive a refund?

[Barry]

Hi Jeremy/Nathan,

I’m sorry it took us so long to follow up on this one.

There’s certainly some work for us to do here to speed up performance and I’m going to attach this forum topic to the relevant bug ticket so we can provide a further update later on, once we’ve found a way to address this substantively.

I did want to share a couple of ideas, though, that might provide some sort of short-term relief (though it may be you’ve got some workarounds of your own in place at this point).

The first is setting up a custom template override for the single-event.php template. This is basically a copy of the default template for single events that you can safely modify by adding it to the following location within your theme:

wp-content/themes/YOUR_THEME/tribe-events/single-event.php

Here is the code I recommend you place in there – as noted in the comments, the key change is that it only triggers the queries used to find the previous and next events once.

Beyond that, the database dump you shared did contain a number of historic events and while – for recurring events – those should be periodically cleaned up automatically, according to the rules defined in your event settings page, it may be worth triggering a manual cleanup with a SQL query like this one, if you’re happy working at this level:

DELETE wp_posts,
       wp_postmeta

FROM wp_posts	
JOIN wp_postmeta ON post_id = ID

WHERE post_parent > 0
AND   post_type   = 'tribe_events'
AND   meta_key    = '_EventStartDate'
AND   meta_value  < CURDATE()

Please do take a database backup before running that, though, and consider testing it on a staging site first. I found it was able to shave off a few hundred events, though. That and the efficiency saving the template override provide may help you through the worst of these issues until we can get a substantive solution together within The Events Calendar itself.

Thanks again and let me know if you have any questions on this.

[Barry]

Hi Milan 🙂

Stoked to see you’re trying out interesting things with our plugins!

I’m sorry to say though that we don’t offer technical support here in pre-sales:

• If you have a user account and a valid license, please login and post on one of our premium forums
• If you don’t have a valid license, consider buying one! You get access to premium support, fast access to updates and it’s a great way to support future development of the plugin suite, too
• Or, post on the open community forums over on wordpress.org — another community member may be able to assist

Thanks!

[Barry]

Hi Scott — how’s it looking: last time you shared a screenshot of some imports with the pending/clock icon next to them and at that time they weren’t quite 24hrs old.

Now a few more days have passed, did those resolve and successfully import for the most part?

[Barry]

Hi!

You can learn more about the [tribe_events] shortcode over here:

theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode

By default, it inherits the posts-per-page setting you define in the event settings screen (and there is no maximum) but it cannot be set on a per-shortcode basis at this time – at least not without some customization work.

do you have table view for events list ?

I’m not quite sure what you’re picturing, but no – though it’s certainly possible to customize our views significantly so if you wished to five list view into a tabular layout that could be done 🙂

theeventscalendar.com/knowledgebase/themers-guide

for multiday event is it possible to group them to be easier identified ? for example as you can see at this screenshot from google calendar => https://www.drupal.org/files/issues/calendar_13.png
is there a feature request about it ? i would like to vote for it ?

That doesn’t happen by default, but you can certainly vote for this and many other features over on our UserVoice page.

is it possible to display “featured event” in the top of the list in list view ?

is it possible to have two list on 1 page.

a list with a featured only events and list with all events

Creative use of our widgets can help with this sort of task, but I would note that these things aren’t possible with our regular event views “out of the box”, though some customization work makes all this and more possible 🙂

is there a separate log for auto synced events via page subscriptions and manually added

You can review a history of events imported via Event Aggregator, but there’s nothing else directly comparable to that for other events.

[Barry]

For sure 🙂

It’s possible to define a default category that all events imported from Facebook will be assigned to.

theeventscalendar.com/knowledgebase/event-aggregator-import-settings

[Barry]

Hi again George!

Some great questions there 🙂

As I’m sure you realize, though, we are not lawyers and it’s not our place to offer you legal advice. If you have doubts or require reliable legal advice, I’d recommend consulting with an expert in your local jurisdiction.

With that said, we do know that many users actively import events from Facebook and it is also something that Facebook explicitly enables via their API.

is it possible to add a “submitted by anonymous” or something like this for all imported events ?

Hmm, no options or settings exist to help with this and so it would require some amount of custom coding to make this happen. Certainly possibly if you’re willing to invest a little time from a developer/designer into the task, though.

do you have an example of disclaimer that i can add to website in order to protect myself of possible legal demands ?

I am afraid we do not. This is something you’d need to research for yourself and might be something where you should seek appropriate legal advice if it is a concern for you.

I hope that at least gives you a little direction and if there is anything else I might be able to help with please do let me know!

[Author]

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