[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

1. I try to acces the permalinks settings but it’s not working.

OK. Can you clarify if List View is in fact enabled (check the Events → Settings → Display admin page) – when I view your site it doesn’t seem possible to navigate to it. Could that be the problem?

Can you perhaps confirm if the issue is a conflict by following our complete troubleshooting steps?

I have a new question how to add so the month are hierarchical correct

We’re happy to help as best we can, but we do try hard to stick to one issue per thread and this is actually the 4th you’ve asked in this thread already!

Can you create a new thread for this new issue? One of the team will be happy to help as quickly as they can 🙂

[Barry]

We don’t offer phone based support, I’m afraid.

What I’d recommend here, though – because a leap from 1.6.4 to 3.8.1 is a big one – is staging your update through intermediate versions, including at least one 2.x release.

Is that a possibility?

[Barry]

Awesome!

[Barry]

Hmmm…but its working for October and I didn’t customize it.

Did your theme come complete with customizations targeting The Events Calendar, perhaps?

Normally for instance there would be a calendar grid at the top of that widget – but dynamic-gen/theme/dynamik-min.css explicitly hides it (though I can’t be sure if that is the theme author’s intent or if custom CSS has been added by you/a designer working on your behalf, etc).

Since it is a month-based calendar grid what you are seeing listed (today) are upcoming events taking place in October – so it’s functioning as expected – but unlike the events list widget it doesn’t list events from the following month.

Does that clarify things? It might be if you switch to a default theme like Twenty Thirteen and set up our widgets (whether on the same site or a test site) you get a better sense of how it would work without any customizations.

[Barry]

Excellent!

[Barry]

Hi odatomarketing,

I’m sorry to hear that as we did think we had solved this one and – using our latest releases – I am not actually able to replicate the problem.

With that in mind can I ask you to create a new thread? Right at this time I’m not sure it is a general bug and would love to dig in further, but it would help us to keep things tidy if you could create a new thread (otherwise, of course, everyone else in this thread will continue to receive notifications as we carry on this discussion which – right now – seems to be specific to your site only).

Thanks! (…and I’ll go ahead and close out this thread.)

[Barry]

Hi Kathy M,

We do indeed have both an upcoming events widget and a countdown widget 🙂 …Check out our demo site for a sense of these work and look.

Does that help?

[Barry]

Hi happycreative!

WooCommerce Tickets works by letting you create one or more tickets for each event. You can specify when then tickets should go on sale, how many can be sold and so on.

Behind the scenes each ticket is actually a fully fledged WooCommerce product – so they simply select the tickets they want from the event page, click Add to Cart and are taken to the cart/checkout pages generated by WooCommerce itself.

Since they are, ultimately, regular products customers are also free to add other items to their shopping cart at the same time.

Is there an easy way to avoid using a word “ticket” on front-end? I don’t want my clients to see “Buy a ticket” or something like that. Can I fully customize the wording?

We do (by default) use wording that mentions tickets but, like all our plugins, WooCommerce Tickets is highly customizable and you can re-word things to meet your needs.

I’d definitely recommend reading through our New User Primer and viewing the videos it contains if you want some further insights into how it functions as they give a really great sense of how it all pieces together 🙂

Does that help?

[Barry]

Hi mathamatix,

There is not: currently we don’t religiously satisfy every requirement of validation tools like Google’s structured data test tool because to do so would mean, in some cases, shoehorning data that isn’t a natural fit.

Even so, in our experience, any warnings raised by testing tools don’t actually prevent the structured data from being consumed by search engines or other tools – which continue to correctly interpret the information that we do serve up.

So, at this time, it’s something of a pragmatic compromise (though we are driving ahead with some structured data enhancements over the next few releases, though not specifically related to the point you raised here).

Does that answer your question?

[Barry]

Hi!

Are you suggesting that the only way to get multiple months is to use the Event List widget? And that the events calendar minicalendar widget will only serve up for the month your in?

Not quite – the entire plugin is highly customizable and modifying the query that is used to fetch the list of events (in the context of the calendar widget) is a real possibility, though it’s a more advanced customization.

Ultimately though it sounds very much like the events list widget is the closer fit here since it already does what you want and – just as you have already customized the calendar widget – so you can customize the events list widget to look however you would like.

If you haven’t already seen this I’d recommend reading through our Themer’s Guide which covers some of the basics here.

Does that help or at least give you some ideas to explore? Since this is very much customization territory I don’t think we can help much more on this occasion unless you have any final questions?

[Barry]

1. The first choice (using the WordPress export for the 3 custom post types) sounds like the easiest, as long as all your info is contained in posts and postmeta…. I’m guessing from your suggestion that it is self-contained, so this one is trivially easy. Right?

Yes: all event, organizer and venue data is contained in custom post types with some associated meta data – it’s worth noting though that selectively exporting and importing these wouldn’t pull across your main events settings (though that shouldn’t take too long to do manually).

I also want to be completely transparent and note that some users have hit difficulties when doing this with recurring events, though we have made numerous changes since those reports last came in.

2. Emitting my own CSV would be OK — I’ve done a lot of stuff with CSV files (in and out of WP), so it’s mostly just identifying the right functions in your code to process the data. I’m assuming I’d use the Event title to locate the record when processing the CSV file, but I’m sure there’s more to it if you’ve got recurring events (and my client has a lot).

Indeed, this is a current limitation of the CSV importer (recurring event support) so this may not be a suitable path in this particular case.

(Incidentally, if this sounds like something you’d like to see support for – or you hit on anything else while looking into this that makes you say, Hey! This could be improved! Please do feel free to post feature requests.)

Not familiar with WP_CLI or Duplicator, but I’ll have a look if the first approach doesn’t work.

For sure – they are both fantastic tools but which is the best fit really depends on what you feel works for you 🙂

[Barry]

Hi there dff4kozt,

Thanks for switching to The Events Calendar: I hope you find it meets your expectations 🙂

You’re right that there is not currently a corresponding CSV export feature – but there are a few things you might explore even so:

• The first is simply using WordPress’s own XML-based import/export tools (and restrict your export operation to event, venue and organizer post types)
• You may alternatively write a script that queries for all events and outputs CSV – apart from the time and knowledge needed to write this, though, you would not be able to carry over certain bits of data such as featured images and additional fields
• WP CLI offers a neat and highly flexible set of tools that may also provide a suitable solution
• Last but not least, you could consider something like Duplicator

Do any of those help?

[Barry]

Hi there andre6000,

Thanks for posting!

It looks like you’re using the mini calendar widget (but perhaps have customized it to hide the calendar grid itself) – is that accurate? If so, what you’re experiencing is really by design: on initial load it only shows upcoming events for the current month.

Might a switch to our Events List widget provide a better fit here?

[Author]

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