[Barry]

Hi Lisa,

example.com/events/list/?tribe_event_display=past

Could you simply link people to the past events list by crafting a URL along these lines?

[Barry]

Happy to help (and feel free to tweak and modify the code/plugin to better suit your needs) 🙂

I’ll go ahead and close this out, but if any other problems arise feel free to create new support topics as needed.

[Barry]

Great!

[Barry]

Hi Robert,

Does the following knowledgebase article help?

Show Past Events in Reverse Chronological Order

If not or if I’m misunderstanding your goals, let me know and we can take another look 🙂

[Barry]

Hey Alison,

Those are possibilities, yet with the latest versions of our plugins (and of WordPress) I was able to import the CSV file you shared without difficulties – nor are there many reports of the same problem from other users.

That does tend to point toward some sort of local conflict or configuration issue – so again I’d encourage testing under default conditions (a test site – which can be as straightforward as a fresh subdirectory installation of WordPress – is a great way to do this as an alternative to operating on your live/production site).

[Barry]

Hi Andy,

The postmeta for each event will contain a number of fields including _EventStartDate and _EventEndDate – the latter is probably the optimal choice here when looking for expired events (as of course valid, ongoing events may have a start date in the past but an end date in the future).

Basing your selection of post IDs on that field would be the basis of a cleanup query, which might look something like this:

https://gist.github.com/barryhughes/5e2b04e57d1f407a8e2f

That will leave a number of “orphaned” records in the post meta table which would also need to be cleaned up, but should show the basic approach to detecting and removing expired events.

Please do review and perform a test run on a test site before using on production data and of course make a backup that you know you can restore before doing this work!

Does that help at all?

[Barry]

Thanks Wendy!

So something that jumps out at me there is the presence of User Role Editor. Often in the past, we’ve found that problems like these relate to changes that have been made to various user capabilities – so that’s a distinct possibility here.

Can you tell me what changes you have made via this plugin? Or, if someone else installed it and made changes on your behalf, can you confirm with them exactly what modifications were made?

[Barry]

Normally that error (premature end of script headers) shouldn’t occur.

Here’s my guess: the CSV file you shared contains a relatively large number of events – despite being 9kb in size, it has over 200 events that all need to be generated and that takes time. Now, to prevent things from timing out, the importer uses redirects to keep the import process running. What may be happening here is that another plugin or your theme are breaking things, either by introducing whitespace in the wrong location or something similar.

Could I again ask that you test with no other plugins running and only a default, unmodified theme such as Twenty Sixteen – does the same thing still happen under those conditions, or does that resolve the problem?

[Barry]

Definitely 🙂

[Barry]

Great – glad you got a solution and thank you for sharing it 🙂

[Barry]

Hi Alison,

It works just fine for me!

When a 500 Internal Server Error is reported there is generally another more meaningful error which is logged somewhere. Do you have access to your server error logs, or can you work with your host to get access and see if there is a particular error (or errors) that marry up with the last date and time an import failed?

Beyond that, I wonder if you could consider running through our standard troubleshooting steps and perform the import in a clean environment with only a default theme and no other plugins running? It’s not impossible a conflict is stopping things from operating as expected.

Thanks!

[Barry]

I just think that if you can’t filter events by category in the calendar view by default then why have categories in there at all? But no worries, I’ve bought the add-on now!

Well, they’re still useful insofar as if a visitor lands on “Event A” and that happens to have been categorized as a “Fancy Dress Party”, they can click that event category link and see other similar events.

WordPress itself doesn’t really provide filtering as such for it’s regular post categories, either, but they remain useful for similar reasons. Of course WP does provide a category widget, where we don’t, but it lacks the same range of possibilities (combinational filtering and other things).

Nonetheless, you make a good point and though I already mentioned this in a team chat I’d also point you to our feature request page – which has the benefit of letting other members of the community up vote ideas like this one 🙂

Thanks for the update about the list view, will keep my eye on this thread

Awesome, thanks Ben – and apologies once more for this one.

[Barry]

Hi Josh,

So it seems like you are using version 4.0.4 of The Events Calendar (our core plugin) but Events Calendar PRO has been left behind at version 3.12.2.

Why you aren’t seeing updates I’m not sure; can you try manually navigating to Dashboard → Updates and see if that triggers them?

If that fails, the best interim solution is probably to update manually. Simply grab the latest version of Events Calendar PRO from the downloads page then deactivate and delete your existing copy (of Events Calendar PRO only, that is). Then, use WP’s upload plugin functionality to get the latest version online.

Would that work for you?

[Barry]

Hi Alison,

Please feel free to share the file (just upload it to your site, Dropbox or some similar service and share the link – via private reply if you prefer).

We can then take a look and see if any obvious problems jump out at us before looking at other troubleshooting options 🙂

Thanks!

[Barry]

Hi Bradi,

It looks like those are customized versions of our own widgets – the structure and markup is notably different. I see also you are using Enfold which I believe ships with numerous customizations for our own plugin.

My suspicion is that these are either alternative widgets offered by Enfold (that integrate with our plugin but are not provided by it) or that they are highly customized versions.

Have you had an opportunity to check in with the Enfold support team about this?

[Author]

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