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Hi Kelly.
I tried to replicate this by setting up a venue with a valid US postal address (a hotel in Venice, California I picked out from Expedia). If I assigned this venue to an event and submitted it to Eventbrite it correctly reflects that the address is in California.
Am I misunderstanding the problem or is there anything further detail you can provide that would help me to replicate this?
Hi again Kelly. Just a note to confirm this has been logged as an issue at our end and hopefully we’ll be able to figure out where the problem lies sometime soon.
Hi Kelly.
I’m not sure why America/Los Angeles results in Eventbrite defaulting to Mountain Time. The same is true if you use America/Vancouver, conversely some other timezones expressed in the same format do work as expected – such as Africa/Banjul.
What I’d suggest is switching to UTC-8 for the time being as that is correctly interpreted as PDT.
I’m unsure if this is a fault of our Eventbrite plugin, WordPress or Eventbrite itself – however I will log this for our developers to investigate.
Thanks for your patience and support,
Barry
Hi Kelly.
This isn’t a problem I’ve been aware of. If you give me a moment I will see if I can replicate it and we’ll take things from there.
In the meantime, can you confirm what timezone WordPress is set to (I’m not ignoring the information in your first post – I just want to clarify if it is configured as “UTC+X” or “America/City” – you can check this if you navigate to the General Settings page).
Thanks 🙂
Right – so it sounds like perhaps you have copied and pasted the relevant lines of code in to your template, whereas what I was suggesting was that you modify the existing lines.
If you search for “tribe_previous_event_link” in your text editor are you able to identify and then remove the links that you do not want?
Basically you would create an “events” directory within your theme and place copies of any templates you wish to change there.
No – if you follow the guidelines in the Themer’s Guide, and restrict any changes so that they are contained within your overridden templates, they will be completely unaffected by future updates.
Only changes to core plugin files will be wiped following an update (hence we always advise against doing this).
Hi Bob – there’s a link to our There’s Guide over in the sidebar under Useful Resources. That’s packed with tips and information that might help you to do something like this.
You would need to override and customize the single.php template (if I am understanding your question) however this shouldn’t be too difficult – you could remove the pertinent lines or comment them out.
Hey Shauna, reading our documentation and in particular the themer’s guide would make a great starting point here: the general principle here is that you should not make changes to code in The Events Calendar (or Events Calendar PRO) plugin files, otherwise those changes will be lost when next you update.
The basic idea is to create an events sub-directory within your theme and place any templates you wish to override in there. So, assuming you wanted to change the details that are visible when a single event is viewed you would very likely be looking at making a change to your custom events/single.php (and possibly the events/single-venue.php) template.
Hope that gets you started 🙂
Hi Robbie,
Thanks for the feedback, especially regarding Facebook integration. In terms of being able to buy the ticket we do offer a plugin that integrates with Eventbrite and we are working hard to produce a new solution that will integrate with WooCommerce – so stay tuned!
Hey Shauna, this is completely possible but it would require some knowledge of PHP and WordPress to make it happen.
In essence though you could override the Events templates and add a condition based on WordPress’s wp_get_current_user() function to reserve blocks of content for the eyes of logged in users only.
You could try using WordPress’s has_term() function instead: http://pastebin.com/zgH6SXRA
