Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Previews not importing

      Posted by: Natalie
      Most Recent by: Support Droid on 2016/02/18 at 8:31am in:

      When I search for events using the info below, it reads all of the events correctly in the preview, but does not import everything. Basically, this calendar is comprised of five weekly recurring events, but the import does not reflect the recurrence. So only …

    • 7
    • 2/18/16
    • Solved Closed
      Past events repeated

      Posted by: Lara
      Most Recent by: Support Droid on 2016/02/18 at 8:31am in:

      HI! I got the facebook event product and I import events from several facebook pages (I´m not the admin of any of them). I noticed the events from past dates get duplicated several times (10-20 times). You can check it here; whattodotoday.nl Yes i tried with…

    • 6
    • 2/18/16
    • Solved Closed
      Need to clarify about syncing from ical importer

      Posted by: Jennifer
      Most Recent by: Support Droid on 2016/02/18 at 8:31am in:

      After reading several forums topics, I am still unclear as to whether the ical importer should be syncing from my URL or if this is not an actual feature of the plug in. It’s crazy to me that I cannot discern this from the documentation. Here is the sce…

    • 7
    • 2/18/16
    • Solved Closed
      "No iCal data was found at this URL"

      Posted by: Chris Littler
      Most Recent by: Support Droid on 2016/02/18 at 8:30am in:

      Hi, I’m trying to import events from this website: http://www.centenarycentre.com/whats-on/. I have tried entereing various URLs on which the event info appears on this site, and also via some .ics files i have downloaded from the site, but I always get…

    • 8
    • 2/18/16
    • Solved Closed
      iCal Importer not updating changed events

      Posted by: designoneweb
      Most Recent by: Support Droid on 2016/02/18 at 8:30am in:

      We are using Events Calendar Pro with iCal Importer on a client’s site. We are importing from an Office 365 calendar. We have iCal Importer scheduled to refresh every hour. We are having two issues. First, when the client makes changes or corrections to…

    • 9
    • 2/18/16
    • Solved Closed
      I cal not importing graphics

      Posted by: Steve Woods
      Most Recent by: Support Droid on 2016/02/18 at 8:30am in:

      We are attempting to sync events between two WordPress sites with Event Calendar Pro and the Ical Sync Add on. We are receiving the basic event structure only. No graphics, and very little page formatting. Is this normal? We are looking at syncing e…

    • 5
    • 2/18/16
    • Solved Closed
      Impossible to import Facebook events

      Posted by: Sebastien
      Most Recent by: Support Droid on 2016/02/18 at 8:30am in:

      Hello everybody, I’ve just bought the Facebook event plugin and I face couple issues regarding the importation. I tried once with a single event ID and it worked well. Now I put 11 organizations and when I click on Import Facebook it loads forever bef…

    • 13
    • 2/18/16
    • Solved Closed
      No ical found at this url

      Posted by: Matthew
      Most Recent by: Support Droid on 2016/02/18 at 8:30am in:

      Why will this feed work in iCal, but it will not import to event calendar? Thanks webcal://www.goblueraiders.com/calendar.ashx/calendar.ics?sport_id=&han=&_=2be4606a-6406-42f8-a01d-4d79cbc85d98

    • 9
    • 2/18/16
    • Solved Closed
      Adding categories to event on import

      Posted by: Jason
      Most Recent by: Support Droid on 2016/02/18 at 8:30am in:

      Hi Support, This is a follow up to https://theeventscalendar.com/support/forums/topic/set-default-organizer-categories-tags-per-imported-feed/. I’m attempting to add additional categories to events of an ical import other than the 1 category allowed th…

    • 5
    • 2/18/16
    • Solved Closed
      Importing a .CSV

      Posted by: Melanie DePaoli
      Most Recent by: Support Droid on 2016/02/18 at 8:30am in:

      Hi TEC team, I just installed the PRO calendar on a client’s site and am trying to upload a .csv file of events. The importer says that all events have been imported, but when I check the event list they are not there. There were six events to start. I …

    • 13
    • 2/18/16
    • Solved Closed
      Plugin Conflict: iCal Importer and GT3 Page Builder

      Posted by: Jeff
      Most Recent by: Support Droid on 2016/02/18 at 8:29am in:

      The GT3 Page Builder is part of my WordPress theme, Kryptonite. I have to deactivate the plugin GT3 in order to create or manually import from an iCal Calendar. Once I deactivate the GT3, I can create a Recurring Import, but reactivating the plugin prohibits …

    • 10
    • 2/18/16
    • Solved Closed
      Organizer is duplicated

      Posted by: Cristina
      Most Recent by: Support Droid on 2016/02/18 at 8:29am in:

      Hello there, When importing events from Facebook, the Organizer is being duplicated. This is bad as I have some shortcode in the Organizer item and also ensured that all data (phone, email, etc) is fullfilled. When a new Organizer item for same name is crea…

    • 6
    • 2/18/16
    • Solved Closed
      cannot import ical

      Posted by: Ryan
      Most Recent by: Josh on 2016/02/18 at 8:13am in:

      I’m trying to import google calendar feed. but always getting error http://prntscr.com/a1ya2j

    • 8
    • 2/18/16
    • Solved Closed
      0 events created or updated

      Posted by: paul
      Most Recent by: Hunter on 2016/02/17 at 10:58am in:

      Trying to import an ical, and it shows 16 events, but then get: 16 events were found and 0 events were created or updated. The page I’m trying to import from is here, and you can see the import options in the upper right corner. http://www.dpscalenda…

    • 5
    • 2/17/16
    • Solved Closed
      Facebook Events – different table?

      Posted by: Tony Bell
      Most Recent by: George on 2016/02/16 at 10:40am in:

      Hopefully a simple question. Does the Facebook Events plugin import events into a different table, or with a different table type? I ask because we run an SQL script across our events database to extract events data from the database for import into a publis…

    • 4
    • 2/16/16
    • Solved Closed
      Re-import events from Google Calendar

      Posted by: Fabrice
      Most Recent by: Brian on 2016/02/15 at 3:43pm in:

      Hi, I’ve imported events from Google Calendar and then I’ve deleted all of them for cleaning purpose and tests. Now, when I want to import again those events, it doesn’t works, only 2 events are imported for more than 80. Is there a kind of …

    • 6
    • 2/15/16
    • Solved Closed
      Older version of facebook plugin?

      Posted by: Elaine
      Most Recent by: Brian on 2016/02/12 at 4:07pm in:

      Hello, I’m running The Events Calendar and a couple add ons on version 3.11. I just bought the Facebook Events Importer plugin but I can only find a download of that version 4.0. I can’t update the other plugins to 4.0 without buying the licenses …

    • 4
    • 2/12/16
    • Solved Closed
      iCal Importer duplicating events

      Posted by: Joseph Coppola
      Most Recent by: Josh on 2016/02/04 at 2:08pm in:

      I have been following the other thread on this and even with v4.0.4 all of the events get duplicated everytime the importer runs. I cannot seem to figure out how to get this fixed. Please advise.

    • 9
    • 2/4/16
    • Solved Closed
      Periodic update didn't run for two weeks

      Posted by: Donna
      Most Recent by: Brian on 2016/02/03 at 8:41am in:

      Hi- We’re using the iCal importer with Office365. We had some events missing, so I checked and the import hadn’t run for two weeks. Last import was January 12. Screenshot with times: http://imgur.com/Q7lb7yd I’ve since run a manual import an…

    • 7
    • 2/3/16
    • Solved Closed
      Facebook Events Show UTC Instead of PST or EST

      Posted by: Martha
      Most Recent by: Brian on 2016/01/29 at 7:22am in:

      I am using the Facebook Importer and all of the events are importing with the UTC time zones. The manually entered events are showing the times as PST, EST, etc. Is there a way to convert the UTC numbers to the other abbreviations or to list the other abbre…

    • 4
    • 1/29/16
    • Solved Closed
      iCal Importer

      Posted by: kanawebadmin
      Most Recent by: Geoff on 2016/01/28 at 1:12pm in:

      Site is now http://dev.kodiakhealthcare.org iCal Links: https://owa.kodiakhealthcare.org/owa/calendar/KANA.EVENTS@kodiakhealthcare.org/Health_Calendar/calendar.ics https://owa.kodiakhealthcare.org/owa/calendar/KANA.EVENTS@kodiakhealthcare.org/Community_Calend…

    • 10
    • 1/28/16
    • Solved Closed
      La mayoría de los eventos no se pueden importar

      Posted by: ANTONIO JOSE
      Most Recent by: Brian on 2016/01/26 at 2:43pm in:

      Hola: Resulta un poco frustante que la mayoría de los eventos de facebook no los pueda importar. Unos porque fueron creados como privado y, otros como https://www.facebook.com/events/1623532461240402/ que a pesar de ser público, tampoco puedo importarlos. S…

    • 6
    • 1/26/16
    • Solved Closed
      Threads that are not resolved should no be closed. 1 2

      Posted by: Douglas
      Most Recent by: George on 2016/01/25 at 6:23am in:

      George, this issue has not been resolved and is still occurring with all current releases. If you are gonna close it and not fix it, you can send mea refund now and I will look for another product that priovide what your plugin claims but has not done since…

    • 47
    • 1/25/16
    • Solved Closed
      Request Refund for iCal Importer

      Posted by: Osmundo
      Most Recent by: Brian on 2016/01/24 at 5:53pm in:

      Hello, Due to not getting the proper support and not having my issue resolved with iCal Importer, I am left with no other alternative but to kindly request a refund. It’s quite frustrating to pay for a product that you cannot use, as well as get very li…

    • 2
    • 1/24/16
    • Solved Closed
      Refund

      Posted by: Timothy
      Most Recent by: George on 2016/01/21 at 9:17am in:

      I purchased the Events Pro plugin thinking I would need that in conjunction with the iCal importer…could I get a refund on that purchase?

    • 4
    • 1/21/16
    • Solved Closed
      Import Past Events from Facebook Page

      Posted by: Joseph
      Most Recent by: Josh on 2016/01/20 at 5:45pm in:

      Hello, is there a way to automate a past events import from my Facebook page without first tracking down the event ID/URL for each individual event? I am using the pro version with the Facebook add-on. If not, has anyone found a way to export a table of pa…

    • 4
    • 1/20/16
    • Solved Closed
      Import Error

      Posted by: Timothy
      Most Recent by: Brook on 2016/01/20 at 8:26am in:

      I may be missing something but I am unable to import the following feed on a recurring basis: https://nwcog.ccbchurch.com/w_calendar_sub.ics It gives an error every time saying unable to retrieve content from url.

    • 8
    • 1/20/16
    • Solved Closed
      deleted google calendar events still showing up?

      Posted by: Peter
      Most Recent by: Brian on 2016/01/14 at 8:27am in:

      We deleted an event from our google calendar yesterday (1/11) and the ical feed has run several times since, but the deleted event from our google calendar still exists on the site? The events is as follows: National Jr. Honor Society Induction Ceremony Janua…

    • 6
    • 1/14/16
    • Solved Closed
      License renewed problem

      Posted by: alonso
      Most Recent by: George on 2016/01/14 at 7:54am in:

      I have renewed the license and paid with PayPal but the license was not renewed may be the times: somebody

    • 6
    • 1/14/16
    • Solved Closed
      Font colors for each separate ics feed

      Posted by: Rob
      Most Recent by: Cliff on 2016/01/08 at 6:31pm in:

      Hi I’m wondering if there is a way to change the font color for each of my 9-10 ics feeds that populate my calendar. One other question: When I create those ics feeds, there is no way to select a category until after I save the recurring feed and the…

    • 6
    • 1/8/16
    • Solved Closed
      Facebook Import permissions now more restrictive in version 4.0.x

      Posted by: Tom
      Most Recent by: Geoff on 2016/01/08 at 7:38am in:

      I just upgraded from v3.1x to the latest versions: EC 4.0.4 EC Pro 4.0.3 FB 4.0 Now my interns who have Editor permissions can no longer access the Facebook Import feature since they’ve been moved to the Import screen (which is only accessible by Admini…

    • 5
    • 1/8/16
    • Solved Closed
      Single Event Import

      Posted by: Ivan
      Most Recent by: Brian on 2016/01/03 at 7:40am in:

      Hi, Im using Lite Event Calendar with Facebook plugin. FB Events works basically with FB groups, but I want to ask if its possible to import single event from FB. Yes there is a workaround add for one time the group to my list, but this is causing duplicate …

    • 4
    • 1/3/16
    • Solved Closed
      From EventCalender Pro to Facebook?

      Posted by: Michael
      Most Recent by: George on 2015/12/31 at 2:55pm in:

      I wanted to go the other way, creating events in Eventcalender Pro than automatically post it on my Facebook Site https://www.facebook.com/niederrheintheater. After buying and installing Eventcalder FAcbook Events I learned this is not possible, is that right…

    • 4
    • 12/31/15
    • Solved Closed
      I can't import events

      Posted by: Alexis
      Most Recent by: Geoff on 2015/12/29 at 8:34am in:

      Hello . First of all I want to apologize for my English level so low . I am contacting you because I can import events from 24 hours ago . If I do not show me the automatically ningun result ( a list that had previously said: ” There is no scheduled eve…

    • 3
    • 12/29/15
    • Solved Closed
      Settings Screen Missing?

      Posted by: Josiah
      Most Recent by: Leah on 2015/12/23 at 9:59am in:

      In the documentation, there’s reference to a new “Facebook” tab on the calendar settings screen. I don’t see this, only a Facebook tab under Import. https://theeventscalendar.com/knowledgebase/configuring-facebook-events/ “The F…

    • 4
    • 12/23/15
    • Solved Closed
      google ical importer issue…

      Posted by: epicwebsol
      Most Recent by: Brian on 2015/12/18 at 12:13pm in:

      I’m using the google ical importer and events are being set to December 31, 1969 no the actual date of the event. ical link is https://calendar.google.com/calendar/ical/cahokia.mounds@gmail.com/public/basic.ics. We I create the import.. the preview sho…

    • 4
    • 12/18/15
    • Solved Closed
      errors when importing .ics files.

      Posted by: inkmouse2
      Most Recent by: Cliff on 2015/12/18 at 7:39am in:

      I am trying to import the months events from another site using Modern Tribe’s events calendar. When I try to import the months events .ics, I am receiving an error occurred in upload. Please try again later. Not sure what the problem is. How would I fi…

    • 16
    • 12/18/15
    • Solved Closed
      Can't use Facebook Events to upload events

      Posted by: John
      Most Recent by: Geoff on 2015/12/17 at 8:36am in:

      When I try to update the daily automatic updates on my Calendar I get this message Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 36206193 bytes) in /home/todev/public_html/wp-includes/wp-db.php on line 1094 Any ideas please?

    • 11
    • 12/17/15
    • Solved Closed
      iCal import from Google Calendar not showing All Day Events

      Posted by: Chris Adams
      Most Recent by: Geoff on 2015/12/16 at 3:32pm in:

      Hey there, I have Events Calendar, Events Calendar Pro & iCal Importer set up on my website and have tested a recurring import on events from an iCal address (from Google Calendar). It seems to be importing most data aside from events that have ‘All…

    • 16
    • 12/16/15
    • Solved Closed
      ICAL Importer setup issues and timezone issues

      Posted by: Isabelle
      Most Recent by: Geoff on 2015/12/16 at 3:04pm in:

      Hi, I purchased the iCal importer plugin and am using it with the free version of Events Calendar in the Avada theme. I have the most recent versions of all installed. The issue: I set up a recurring iCal import (every hour) for this .ics file: http://busine…

    • 5
    • 12/16/15

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