ONLY want 100 a day on renewal

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  • This topic has 5 replies, 2 voices, and was last updated 6 years ago by karen.
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  • Author
    Posts
  • #1474898
    karen
    Participant

    I only want to renew 100 imports a day, but that is not an option. Can you make this happen? My subscription has expired.

    #1476422

    Hi Karen,

    Thanks so much for reaching out!

    There is no clear downgrade path, as I’m sure you’ve realized.  Since your subscription has expired, you should be able to go ahead and just purchase a new Event Aggregator license with 100 imports.

    Let me know if you have any other questions on this topic!

     

    Thanks,

    Jaime

    #1479572
    karen
    Participant

    will I lose all my current imports and settings? That would not be good.

    #1479869

    Hi Karen,

    All of your current imports/settings should remain intact.  Just to be safe, I would recommend creating a backup of your site to ensure that you have everything saved.

    Let me know if you have any other questions on this topic!

     

    Thanks,

    Jaime

    #1498728
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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