Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Organizers with 0 as extra info

      Posted by: dswiese
      Most Recent by: Ratings Droid on 2017/10/06 at 9:35am

      I am getting a ton of organizers (i think via the EA creation process) that are having email, phone and website set to zero 0 Can we get this bug fixed? It makes the organizer listing look unprofessional and tacky.

    • 6
    • 10/6/17
    • Solved Closed
      Styling question + list view bug

      Posted by: Ivan
      Most Recent by: Ratings Droid on 2017/10/05 at 9:36am

      Hello. 2 things: 1. Would really like to have the mobile behavior of the calendar be present all the time. Specifically, I want a date picker viewable, with the info for the selected date appearing on the page without a click event to a new page. This is impo…

    • 10
    • 10/5/17
    • Solved Closed
      Event Aggregator-Server runs wild

      Posted by: Paul Kalkbrenner
      Most Recent by: Ratings Droid on 2017/10/05 at 9:35am

      While trying an import from Facebook i get this error code: “Es gab einen Fehler beim Abrufen der Ergebnisse aus Ihrem Import: Möglicherweise liegt ein Problem mit dem Event Aggregator-Server vor. Bitte versuchen Sie den Import später erneut.” m…

    • 4
    • 10/5/17
    • Solved Closed
      Duplicate venues and organizers

      Posted by: dswiese
      Most Recent by: Ratings Droid on 2017/10/05 at 9:35am

      Reporting the same issue as the thread referenced below. I have several of these that are just XYZ-2, XYZ-3 and so on. Is there an official fix coming? ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as: https://theeventscalendar.…

    • 4
    • 10/5/17
    • Solved Closed
      FB import fix? URL issue?

      Posted by: dswiese
      Most Recent by: Ratings Droid on 2017/10/05 at 9:35am

      Is this the official fix for the FB import issues we all have been having? Do I need to manually edit all these urls? the support response in the thread url below is anything but support and not helpful at all. ======================== PLEASE LEAVE FOR SUPPO…

    • 4
    • 10/5/17
    • Solved Closed
      Aggregator not importing all events

      Posted by: Barnabas Helmy
      Most Recent by: Victor on 2017/10/04 at 3:59pm

      Hello! I am using the following ical feed to import events for the year: https://athletics.lincolncollege.edu/events/?ical=1&year-feed However, only 30 events are being imported to the root domain. I’ve downloaded the .ics feed from the subdomain a…

    • 9
    • 10/4/17
    • Solved Closed
      Remove Page Title

      Posted by: Matthew Smith
      Most Recent by: Ratings Droid on 2017/10/04 at 9:37am

      My theme (Jupiter Theme) uses Visual Composer. I would like to remove the default page title from this page: http://bulldog2018.wpengine.com/events/ I like the idea of having the strong yellow bar at the top, and that’s it! Thank you! Matt

    • 7
    • 10/4/17
    • Solved Closed
      Error Messages

      Posted by: Michelle Jensen
      Most Recent by: Ratings Droid on 2017/10/04 at 9:37am

      Getting these errors. I have 200 imports, why does it say 10? Not connected to https://ea.theeventscalendar.com/ The server is not currently responding 10 imports used out of 0 available today You have reached your daily import limit. Scheduled imports will b…

    • 5
    • 10/4/17
    • Solved Closed
      Serious Issues Continue

      Posted by: Eric
      Most Recent by: Ratings Droid on 2017/10/03 at 9:36am

      The last version (4.5.11) of the Event Calendar Aggregator is not working in the following ways: 1) Scheduled imports are not occurring. I have to go in and ‘run import’ 2) Featured images associated with each event are not uploading. The calendar c…

    • 5
    • 10/3/17
    • Solved Closed
      The import being fetched is not queued up for importing

      Posted by: Paul
      Most Recent by: Ratings Droid on 2017/10/03 at 9:36am

      Hi Since either the most recent plugin update or Facebook API refresh, none of my scheduled imports are running on schedule or when I manually try and run them. I get the error “The import being fetched is not queued up for importing”. Nothing el…

    • 12
    • 10/3/17
    • Solved Closed
      Automatically import from Google calendar not working

      Posted by: Joe
      Most Recent by: Ratings Droid on 2017/10/03 at 9:36am

      Regardless of changes to the school Google calendar, Event import didn’t occur automatically. It was set to import at 5pm every Wed. For your convenience, I have attached the screenshots below: Import automatic setting http://d.pr/i/20bJRM Import hist…

    • 7
    • 10/3/17
    • Solved Closed
      Mass Editing of Import Sources

      Posted by: Saif
      Most Recent by: Ratings Droid on 2017/10/03 at 9:36am

      So, the importer isn’t working on Facebook. Sometimes. I believe we narrowed it down to the new addition of /pg/ to the FB page URL? Then again, other events seem to import just fine without it; but maybe they don’t have the https://www in front…

    • 4
    • 10/3/17
    • Solved Closed
      Event Aggregator Import doesn`t function.

      Posted by: Jennifer
      Most Recent by: Ratings Droid on 2017/10/02 at 8:25am

      If I try to import events from Facebook I get the message “Bitte melde Dich an, um Veranstaltungsimporte von Facebook zu ermöglichen.” (Please sign in to enable import of events from Facebook) – I sign in but nothing happens. If I pay for a…

    • 5
    • 10/2/17
    • Solved Closed
      Scheduled Imports Disappear

      Posted by: Erik Truchan
      Most Recent by: Ratings Droid on 2017/10/01 at 9:35am

      I have set up scheduled imports more than a dozen times now for two different Facebook accounts. Every single time after a day or so when I return, the scheduled imports tab is gone and I have to reload it. This is not supposed to happen. I need a permanent s…

    • 4
    • 10/1/17
    • Solved Closed
      Cannot import from google calendar, only allows csv

      Posted by: br_kristen
      Most Recent by: Ratings Droid on 2017/09/30 at 9:35am

      I have the Events Calendar Pro bundle and my dashboard says I have the events aggregator. When I go to import, the only selectable option in the drop down menu is the CSV file. I need to import events from a google calendar, but it doesn’t seem to let me. a…

    • 7
    • 9/30/17
    • Solved Closed
      EA broken AGAIN!

      Posted by: dswiese
      Most Recent by: Ratings Droid on 2017/09/30 at 9:35am

      Cant add a new scheduled FB import. Cant rerun old FB imports that have “unknown” last status. Need better error messaging on the dashboard so I know whats going on. EA is completely unstable and yet you still want us to keep paying for “…

    • 5
    • 9/30/17
    • Solved Closed
      Facebook imports failing 1 2

      Posted by: Angie
      Most Recent by: Ratings Droid on 2017/09/30 at 9:35am in:

      Many of my Facebook scheduled imports are now showing as unknown and failed under history. I have tried disconnecting and reconnecting Facebook but after the next import it is still showing many as failed.

    • 31
    • 9/30/17
    • Solved Closed
      Featured image not displaying from Facebook import

      Posted by: Chris Titley
      Most Recent by: Jennifer on 2017/09/29 at 2:34pm

      Hi there. I have the same problem as another poster (see link below) but there has not been an update on how to solve the problem so I wanted to ask what to do. Event Aggregator is importing Facebook events and bringing in the associated images. But it has st…

    • 3
    • 9/29/17
    • Solved Closed
      Events not being refined by date

      Posted by: Matthew
      Most Recent by: Ratings Droid on 2017/09/29 at 9:36am

      I’m trying to import a google calendar private feed, but I only want to import events on or after a particular date. I’ve put a date into the refine settings box, but when I use that query I find that it does not return results from that date, but…

    • 7
    • 9/29/17
    • Solved Closed
      Scheduled imports not working

      Posted by: Andy Lewis
      Most Recent by: Ratings Droid on 2017/09/29 at 9:36am

      I have 2 sites that are crapping out on me. 1. Tamzensbridal.com/events shows 4 events on facebook yet the import will only post 3. The Oct 13 event won’t come across, why is that? Here is the facebook page: https://www.facebook.com/pg/ShopTamzens…

    • 6
    • 9/29/17
    • Solved Closed
      Only 25 posts imported

      Posted by: David Hager
      Most Recent by: Ratings Droid on 2017/09/29 at 6:40am

      Hi there, Yesterday I purchased the Aggregator plugin to use on a project. This project is a school website, where I want to create a sync between their Google Calendar calendar, where they have 200 events for the coming year. There events might change someti…

    • 5
    • 9/29/17
    • Solved Closed
      License Key Invalid

      Posted by: Christy Stott
      Most Recent by: Ratings Droid on 2017/09/28 at 9:38am

      Why are we getting that error even though we have added the right key which actually came from the receipt. We have also updated the plugin for the latest version. Pls include this email melchor@astutewebgroup.com when you reply to this ticket. This is the er…

    • 4
    • 9/28/17
    • Solved Closed
      Importing Events and WPML website…

      Posted by: Carsten
      Most Recent by: Ratings Droid on 2017/09/28 at 9:38am

      Hi, we are running a website using WPML to serve the website in 4 different languages. So far so good…. What really gives us trouble is importing events and make them available in all languages. We have created different Calendar URLs for each language.…

    • 6
    • 9/28/17
    • Solved Closed
      Venues are not imported (anymore)…

      Posted by: Carsten
      Most Recent by: Ratings Droid on 2017/09/27 at 9:35am

      Hi Everybody, not sure if this applies to the problems other reported or if this is a different thing. We have defined the “Where” in all our events and if you click on Map, they are successfully located on google maps. So far so good…. BUT&…

    • 8
    • 9/27/17
    • Solved Closed
      Events Not Importing–Only Updating Existing Events

      Posted by: Teri Inman
      Most Recent by: Ratings Droid on 2017/09/26 at 1:25pm

      Event Aggregator is not importing any of my new events from my event feed. I have iCalendar feeds set up and they are only updating existing events that are within a month of the current date. No new events are created even though my iCalendar feed is full of…

    • 5
    • 9/26/17
    • Solved Closed
      Can’t import anything

      Posted by: charrame
      Most Recent by: Ratings Droid on 2017/09/26 at 9:35am

      This is the message of the error: “There was an error fetching the results from your import: Events could not be imported. The URL provided could not be reached.” Thanks ======================== PLEASE LEAVE FOR SUPPORT Reporting the same issue as…

    • 6
    • 9/26/17
    • Solved Closed
      Using MT products on Dev site

      Posted by: Craig Davidiuk
      Most Recent by: Ratings Droid on 2017/09/26 at 5:42am

      I’m in the middle of developing a new version of my website. I have it assigned to a different domain name until I’m ready to migrate. I have a live site running paid versions Event Calendar Pro and Event Aggregator. Live site http://www.whatson…

    • 5
    • 9/26/17
    • Solved Closed
      Procedure for Google Calendar Imports

      Posted by: Louise Desmarteau
      Most Recent by: Ratings Droid on 2017/09/23 at 9:35am

      Ok, I’m new to the Aggregator and actually to adding events in Google Calendar (GC). My client wants to automate the process of adding the events and then importing them. So far so good…with Aggregator, we’ve got that working. However, is…

    • 6
    • 9/23/17
    • Solved Closed
      Intelligent/proactive import of Facebook Events

      Posted by: Mike Thies
      Most Recent by: Ratings Droid on 2017/09/23 at 9:35am

      Hi – we’ve worked before with a plugin / service from time.ly and it was able to search facebook for vehicle related events and bring them into our calendar for review and publishing. Does Event Aggregator do this or do we have to manually search …

    • 4
    • 9/23/17

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