Receiving error, Your %plugin name% license key is out of activations.

[Anthony D’Arco]

I am attempting to add the licence key for this plugin to one of our sites, but I receive the above error when doing so. I am certain we are not hitting the 100 import limit, so I’m not certain what would be causing this. Your help would be greatly appreciated.

Thank you

[Sky]

Hi Anthony!

The Event Aggregator license can be shared by up to 10 sites. I see in your license information that you already have Aggregator active on 10 sites. To add another, you will either need to remove one of the existing sites, or purchase an additional Aggregator license.

Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

[Anthony D’Arco]

Sky,

I’m a bit confused by your response. There isn’t really anything on your site detailing the limit you describe:
https://theeventscalendar.com/product/event-aggregator/

Furthermore, the license seem to be 100% based on how many imports we do rather than the number of sites its installed on.

That said, I would like the unlimited installs just like I would on any other of your product. Is this possible based on your pricing structure?

Also, is there a place I can see how many imports that I’m actually using? If I have to purchase another license I want to make sure I purchasing one that fits my needs.

I think my point is, your page outlines very clearly that the limit is not based on installs, how could I have possibly known that there was this other limit. It just is confusing and misleading.

Thank you,
Anthony

[Sky]

Hi Anthony,

I’m apologize for the confusion. It does state this on the product page, but I agree this should be stated in a more obvious manner.

It is not documented anywhere, but some of the higher tiers of “imports per day” also have a higher limit of sites that the license can be installed on. We are discussing how we can outline the different plans better. I will follow back up here with more complete information about this as soon as I hear back.

To see how many imports have been used each day, visit the Events > Help page and look in the “Event Aggregator System Status” section.

Hope that helps! Thanks for your patience, and I’ll let you know what your options are for adding more sites as soon as I can.

Sky

[Sky]

Hi again,

Here’s what our current options are. There in an unadvertised Aggregator plan for 300 imports per day, that can be used on up to 100 sites. The price is $199/ per year.

I can upgrade you to that tier at no extra charge, for the misunderstanding caused by our product information page. When it comes time to renew next year, it will automatically charge the $199 fee. If you change your mind, you can let us know before it renews and we can cancel the auto renew subscription, and you can choose a different plan if you’d like.

Does that sound ok to you?

Thanks,
Sky

[Anthony D’Arco]

— Please reply above this line —
———————————————————–
## Anthony replied, on Jul 10 @ 12:33pm (CDT):

Sky,

I will keep an eye out because we are only doing about 20 imports/day
over the 10 sites (so its just a matter of how many sites I can upload
this to).

Thank you,
Anthony
—
Anthony D’Arco
[email protected]

———————————————————–
## [email protected] sent a message, on Jul 10 @ 12:08pm (CDT):

Sky wrote:

Hi Anthony,

I’m apologize for the confusion. It does state this on the product
page, but I agree this should be stated in a more obvious manner.

[1]

It is not documented anywhere, but some of the higher tiers of
“imports per day” also have a higher limit of sites that the license
can be installed on. We are discussing how we can outline the
different plans better. I will follow back up here with more complete
information about this as soon as I hear back.

To see how many imports have been used each day, visit the Events
Help page and look in the “Event Aggregator System Status”
section.

Hope that helps! Thanks for your patience, and I’ll let you know what
your options are for adding more sites as soon as I can.

Sky

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Receiving error, Your %plugin name% license key is out of activations.

[2]

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[2]

Receiving error, Your %plugin name% license key is out of activations.

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[Sky]

Anthony,

Ok, just let us know. We may come up with an expanded set of licensing options by next year, so check back in to see if our offerings meet your needs then.

Thanks,
Sky

[Author]

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