Not Saving my License Key

[taeweb]

I’ve purchased Event Aggregator. When I enter the license key under Settings, it says “Thank You…” but then when I save changes, it disappears and I don’t have access to the additional features. What am I doing wrong?

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

I had a look and your EA license is valid. So your problem might be cache-related. Could you install and activate a transient cleaner plugin such as this one?

Please let me know how it goes.

Cheers,
Jeremy

[taeweb]

Sorry I never checked back in on this. Must have been a caching issue, yes, as I’m not really having this problem anymore. Thanks.

[Jeremy]

Hi,

I’m glad to hear your problem is resolved!

I’m going to close this thread then, but feel free to start a new one if you have further concerns.

Cheers,
Jeremy

 

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