It’s not uncommon for customers of ours to want to change the appearance or behavior of their event calendars. Our support staff is not able to help with customizations, though, and so the responsibility of writing custom code often falls squarely and solely on the shoulders of the customer. The problem is that most customers…
WordPress plugins and themes are often customizable with functions called “hooks”. There are two types of hooks: actions and filters. If you’re not familiar with actions and filters, then definitely spend some time learning the basics. The WordPress Codex has an in-depth introduction to them here, and Treehouse has a great overview here, for example….
We’d love to share with you our favorite developer plugins to make your workflow easier and more efficient. To elaborate, “developer” plugins are WordPress plugins that are not necessarily useful to the average WordPress website owner—they’re plugins made by developers for other developers. We use and love a number of developer plugins: in development, of…
We’re happy to announce a new release of The Events Calendar, Event Tickets, and associated premium add-ons. As you may already know, we like to ship a series of maintenance releases en route to a larger, feature-rich release. This marks the fifth such release in that series for 4.2. Many bugs and tweaks were covered….
The Events Calendar and its suite of add-ons use a single function to generate content excerpts: tribe_events_get_the_excerpt(). There’s long been no way to alter the content that this function generates, but in version 4.2 of The Events Calendar, we introduced a filter to make it easy to add things to, remove things from, or otherwise…
It might sound trite, but when it comes to providing customer support, communication is key. This is especially true when dealing with angry or tense customers, where the annoyance of communication failures only magnifies their agitation. But figuring out and fixing common sources of friction in communication can be a great step in improving the…
Hey folks and welcome to the next edition of updates to our suite of WordPress plugins. We just released The Events Calendar and Event Tickets 4.2.4 and want to share the goodness that this release brings. In short, we corrected a handful of high-priority known issues that had been reported in our forums and that…
Our next milestone is approaching fast – The Events Calendar is expected to cross the 4 million downloads threshold over the next few days. To celebrate, we’re running a special Random Refund Promotion July 26-29th. What’s a “Random Refund”? For 4 days next week (July 26th-29th), any purchase OR renewal of Events Calendar PRO will be eligible…
Introducing Event Automator: our latest innovation that allows you to connect your favorite third-party apps and tools with Zapier to help you automate your event and ticketing processes. Learn more in our blog post. Are you taking advantage of Zapier to automate your event promotion? If not, this post is definitely worth the read. Zapi-what?…
We’re happy to announce a new release of The Events Calendar, Event Tickets, and associated premium add-ons. As you may already know, we like to ship a series of maintenance releases en route to a larger, feature-rich release. This marks the third such release in that series for 4.2. Many bugs and tweaks were covered….
Our plugins have millions of downloads and hundreds of thousands of active users all over the world. We’re proud to have such a large and global audience, but communicating the status of updates to and fixes for our plugins can be challenging at times given the size of it. We’ve taken great advantage of the usual…
We’re kicking off the week by releasing Events Calendar PRO 4.2.2.1, which is now available to download and install. This is what we like to call a “hotfix” which is something we do when we’re aware of a significant issue that cannot wait for the next regular release. In this case, we learned about an issue…
Hey folks and hope you had a great holiday weekend! The bulk of us here at The Events Calendar enjoyed a long three-day weekend to celebrate U.S. Independence Day, but we were able to power down our grills and get a fresh new release out the door for you. The Events Calendar 4.2.2 and Event…
Hey folks, we’re interrupting our regularly scheduled programming to let you know we released The Events Calendar 4.2.1.1 and Event Tickets 4.2.1.1 today. If you’re wondering about all the dots and ones in those version numbers, that’s because this is a hot fix that to address an issue that was reported to us here in…
When it comes to client contracts, most of us can agree that they’re generally a pain in the butt. There’s often legal language that’s hard to decipher, clauses and attachments to comb through, and if you want one that’s rock-solid, you’ll need to hire a lawyer to create one with your business’s best interests in…
