Customer Service as Art

Rob La Gatta has an excellent piece up on Code Poet today that walks through the birth of our support system here at Modern Tribe. It’s a great read.

Like Thomas Kinkade and Pablo Picasso before him, success in art is defined by crafting an approach that best connects with your patrons. The most beautiful thing about art, though? When you start with a blank slate, you can take it in any direction you want. And the same goes for support.

He managed to reference Thomas Kinkade. How can you not love that?

Check it out: Customer Service as Art