Rob

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Viewing 15 posts - 3,421 through 3,435 (of 4,107 total)
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  • in reply to: Newsletter + ECP #12258
    Rob
    Member

    Hey Robert. Was this meant to be in the Eventbrite Ticketing beta forum, or the broader Events Calendar PRO one? Moving to the latter because I suspect that’s where you meant to file this, but please confirm and I can get you an answer independent of Eventbrite Ticketing.

    in reply to: Moved site now key is invalid #12257
    Rob
    Member

    Hey Vincent. Check this walkthrough on the matter that we put together at the tri.be site: https://theeventscalendar.com/events-calendar-pro-license-keys-when-you-need-them-when-you-dont/. It should give you what you need on this.

    Also, just an FYI…I see that this was posted in the Eventbrite Ticketing beta forum, but is related to Events Calendar PRO. I’m moving it to the ECP forum accordingly.

    in reply to: Function for If it’s the Upcoming/List view page? #12256
    Rob
    Member

    Hey Laura. This sounds like an Events Calendar PRO-related issue, but I see that you’ve posted it in the Eventbrite Ticketing beta tester forum. I’ve moved it to the PRO one preemptively, but can you confirm that this is not related to tickets and is calendar-specific? Thanks in advance!

    in reply to: Sidebar Graphic Update #12254
    Rob
    Member

    Hey Zachary. This sounds like an Events Calendar PRO-related issue, but I see that you’ve posted it in the Eventbrite Ticketing beta tester forum. I’ve moved it to the PRO one preemptively, but can you confirm that this is not related to tickets and is calendar-specific? Thanks in advance!

    in reply to: I'm gonna try it out tonight! #12253
    Rob
    Member

    No worries Chad! We’ve extended the beta through next Monday (12/19) regardless, so as long as you can provide us with some feedback by then we should be in great shape.

    in reply to: API Key #12251
    Rob
    Member

    Hey Brac. This brings up a good point that I’m going to review with the team; we’d expected that if you had multiple Eventbrite pages, that users would just create a separate user account for those…but that’s not ideal, and doesn’t account for people like you who manage multiple sites under a given username. I’m going to talk this over with the team to see how we can account for folks in your position and what it’d entail to do so.

    I also agree about the lack of clarity re: how to enable Eventbrite. Hopefully we can accomplish this with just a warning message that appears upon activation.

    Excellent feedback so far! Let me know if anything else comes to mind.

    in reply to: Issue with creating events #12249
    Rob
    Member

    Hey Brac. Is it possible that you hadn’t plugged in your Eventbrite API under your user account when you attempted this? And, had you added at least 1 ticket to your event on the WP side?

    Rob
    Member

    Hey Caleb, this appears to be related to Events Calendar PRO – but I saw it was posted in the Eventbrite Ticketing beta tester forum. I’ve moved it pre-emptively, but can you confirm this wasn’t ticket-centric? Thanks in advance.

    Rob
    Member

    Hey Shubhra, this sounds specific to Events Calendar PRO but you posted it in the Eventbrite Ticketing beta tester forum. No worries, but I’m going to move it to the appropriate venue now. Thanks!

    in reply to: Test Issue #12246
    Rob
    Member

    At least we know this went through. I’ll follow-up on your email regarding problems posting shortly.

    in reply to: Title tag for month view #12242
    Rob
    Member

    Thanks Paul!

    Joe: let us know and we can keep looking into it as needed on our end.

    in reply to: Another Events RSS feed question. #12241
    Rob
    Member

    Weird on the issue with the next/previous; I’m unable to recreate that on my default 2011 install so I’m wondering if this may be specific to your site – either a clash with the theme or another plugin. I’ll get Jonah to take a look and see what he can offer up. You’re the first to report it happening on non-recurring events.

    You are correct regarding the second point: this may change down the road, but as it stands the most flexibility you have is with those “Only This Event/All Future Events” options presented to you on the backend when trying to make a change to a recurring event. Let me know if that isn’t clear and I can elaborate.

    in reply to: All Events Category List #12240
    Rob
    Member

    Hey Scott: what you’re requesting on the RSS front has been brought up by a few users so far. I’d suspected you had the same use in mind; but wanted to make sure so we can keep a tally of who is seeking what. Thanks for confirming on that front.

    Regarding 2.1: it’ll be sometime in mid-to-late January. We actually just decided today that we’ll also be doing a 2.0.3, but it’ll be small and limited to just bug fixes.

    Hope that helps. If you need anything else or have other questions on this, let me know and I’ll do what I can to assist.

    in reply to: unwanted large image on each event page #12239
    Rob
    Member

    Thanks Keane. Makes sense. Let me see if our developer Jonah has any suggestions. I’d think you would be able to hack this together and hopefully he can point us in a direction towards that.

    in reply to: Sort Events List Advanced Widget by Start Date/Time #12237
    Rob
    Member

    Hey Scott. Assuming you’re using the Events List Advanced Widget, it should be ordering them by start date/time as a default. Are you running 2.0.2 of both releases? If so, can you show me your site so we can take a look? Sounds like you’re experiencing a weird one-off issue of some kind.

Viewing 15 posts - 3,421 through 3,435 (of 4,107 total)