Stéphane TRAULLE

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Viewing 15 posts - 1 through 15 (of 23 total)
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  • in reply to: Fatal error since update when viewing sales report #1486789
    Stéphane TRAULLE
    Participant

    Yes you’re right, i must admit i tested it but forgot to test the community access before going live

    Ok, for the fix, thanks for your answer

    Stéphane TRAULLE
    Participant

    Hi Jennifer,

    Thank you for your answer

    I might have a question regarding the shortcodes, i found all the codes for a single event except a shortcode to display on a page only the ticket block that contains the ticket(s) of a single event to have a clean and light page to include in an iframe on a distant web. is it doable ?

    Thank you for your time

    Stéphane

    in reply to: Fatal error since update when viewing sales report #1485868
    Stéphane TRAULLE
    Participant

    *downgrade (sorry)

    in reply to: Fatal error since update when viewing sales report #1485867
    Stéphane TRAULLE
    Participant

    Guys, this is really problematic

    I hope a bug fix will come very fast, all my clients are calling me

    When i tried to download, i have a fatal error when deactivating the plugin

    i have to restore a back from this morning and i lose an afternoon of sales

    Stéphane TRAULLE
    Participant

    That’s exactly what i was looking for

    Now i can scan offline by loading the CSV to my QR scan app and i can see for every scan the name and ticket associated

    Thanks a lot for your help Cliff !

    Stéphane TRAULLE
    Participant

    Hello Cliff

    I might need your help one last time

    My new process is working well on 90% of my event

    BUT, having only the ticket_id in the attendees.csv could be limited in some cases

    Would it be possible to help me add the corresponding lines in the script you were providing in the Forum so i would be able to have all the info i need in the CSV file ?

    At the moment, only the ticket_id are in the document but i would need :

    ticket_id
    first name ticket holder
    Last name ticket holder
    Name of the ticket

    (so, 4 columns instead of a single one at the moment)

    With this i would be able to manage ALL configuration

    Thanks a lot

    Here is the script i found in your forum (where i need to have the values i wrote above)

    add_action( 'tribe_events_tickets_generate_filtered_attendees_list', 'tec_extend_ticket_export' );
    /**
     * Extend the ticket export to include the Ticket ID for each of the tickets
     */
    function tec_extend_ticket_export( $event_id ) {
    
    	if ( !is_admin() ) return;
    
    	$screen      = get_current_screen();
    	$screen_base = $screen->base;
    	
    	$filter_name = "manage_{$screen_base}_columns";
    
    	add_filter( $filter_name, 'tec_add_ticket_id_column', 20 );
    	add_filter( 'tribe_events_tickets_attendees_table_column', 'tec_populate_ticket_id_column', 10, 3 );
    
    }
    
    function tec_add_ticket_id_column( $columns ) {
    
    	if ( !is_admin() ) return $columns;
    
    	$columns = array();
    	$columns['ticket_id'] = 'Ticket ID';
    
    	return $columns;
    }
    
    function tec_populate_ticket_id_column( $existing, $item, $column ) {
    
    	if ( !is_admin() ) return $existing;
    
    	if( $column == 'ticket_id' ) {
    		return $item['attendee_id'];
    	}
    
    	return $existing;
    
    }
    
    add_filter( 'tribe_events_tickets_attendees_csv_export_columns', 'tec_add_ticket_id_column' );

    Many thanks in advance

    Stéphane

    Stéphane TRAULLE
    Participant

    Hello Cliff

    Yes, that one.

    If you need i can write a complete ‘How To’

    Stéphane TRAULLE
    Participant

    Ok i solved this

    I found how to extract the ticket_id (only) from the export feature from the attendees list thanks to these forum thread here :

    ticket id in QR Code

    QR code snippet update

    i use “Scan to Spreadsheet” app on iphone where i load the list of ticket_id’s as “Look up” list

    i tell the app (in the settings) to cut 50 characters in the beginning of the URL and 15 in the end just to have the ticket_id

    when i scan a ticket, it now compares the ticket_id scanned w the list of “allowed” ticket_ids i previously loaded

    I know it’s not ideal but it solves my problem and i can now scan offline and go WAY faster

    i can explain more the process if anyone is interested, i think that should really be on the next features cause the check in system you propose is way to slow for large events w high number of attendees

    i close that thread as resolved

    Thanks

    Stéphane TRAULLE
    Participant

    It’s all good for now 🙂

    Thank you
    best,
    Stéphane

    Stéphane TRAULLE
    Participant

    All good for me 🙂

    Thanks a lot
    best,
    Stéphane

    Stéphane TRAULLE
    Participant

    So i just need to edit the order (that needs to be in “processing?) to change the email and re send the ticket(s)

    Thanks

    Stéphane TRAULLE
    Participant

    Thanks a lot ! will try this asap and let you know

    in reply to: Deactivate zoom on scroll on the event's google map #1226744
    Stéphane TRAULLE
    Participant

    up 🙂

    in reply to: Deactivate zoom on scroll on the event's google map #1225089
    Stéphane TRAULLE
    Participant

    Thank you Nico for your fast answer

    Indeed, the zoom on scroll is disable on the map view > https://myoffticket.com/events/map/

    So, i would “only” need a small change in this script to make it work for the event’s page, great

    Thank you for your help
    Stéphane

    in reply to: Conflict : All Links don't work outside of plugins #1206037
    Stéphane TRAULLE
    Participant

    Ok… I will

    One last thing, is it possible to have a temporary license for Event Tickets Plus ?

    Since i know i have to start again the search of a new theme and i’m not even sure it’s gonna work properly, i would prefer to avoid paying $400 more in modules *only for test*

    Needless to say, i’m a bit disappointed by your answer.
    The theme i chose (Qode Bridge) is beyond the best sales on Themeforest.

    So now i have 2 choices :

    > Contact the theme support team (and the risk to hear “contact the plugin editor” ? )
    > Look for an other theme (and the the risk that it would not work)

    I would do both of course so if you could answer about the temporary license and i would let you close the issue here because for me “i still need assistance”

    Have a good.. whatever the moment of the day it could be at your place

Viewing 15 posts - 1 through 15 (of 23 total)