[Nico]

Hi there Bruce,

Thanks for reaching out to give us your feedback! Let me see if there’s a workaround this to make things easier for you!

The explanation you give is pretty clear, but I’m not sure where this is happening. Are you referring to the community events form venues dropdown? Or are you referring to a specific place in the back-end?

Please let me know about it and I’ll explore the code to see if it’s possible to tweak this,
Best,
Nico

[Nico]

Hi there Karlijn,

Thanks for getting in touch with us! I’ll help you here 🙂

First of all, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

If the problem persists can you please give me more details about the events not showing in the site? Are those recurring events, all day events or have any settings in common that other events don’t have? Also, how are events ordered on the site? Was this working differently in the past?

Best,
Nico

[Nico]

Hi there Mike,

Thanks for the report. This is indeed a known bug we will be fixing in the next maintenance release of the plugin. We have a pull request that solves this, which you can use to patch the code in your site (let me know if you need further help on this).

You can also disable PHP notices by placing the line define( 'WP_DEBUG', false ); in your site’s wp-config.php file. More details on this can be found in the WP_DEBUG docs.

In any case I’ve added this thread to the bug report, so you’ll get a heads-up here when the fix is released 🙂

Best,
Nico

[Nico]

Hi Johan,

Thanks for getting in touch with us, and for the heads-up about the resolution of the issue!

As you marked the thread as resolved, I’ll go ahead and close it out. Thanks for opening new threads for the new issues, we will get those soon 🙂

Best,
Nico

[Nico]

Hi Steve,

Thanks for getting in touch with us, and for the heads-up about the resolution of the issue!

If I have to re-install The Events Calendar, will I lose the events I have input?

Just for future reference, the event data is stored in the database and won’t be affected by re-installing or event deleting our plugins.

As you marked the thread as resolved, I’ll go ahead and close it out. If you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Scott,

Thanks for getting in touch with us, and for the heads-up about the resolution of the issue!

As you marked the thread as resolved, I’ll go ahead and close it out. If you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Lindsay,

Thanks for getting in touch with us, and for the heads-up about the resolution of the issue!

As you marked the thread as resolved, I’ll go ahead and close it out. If you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi stefan,

Thanks for reaching out to us on this!

What you report with the ‘all events link’ is a known issue occurring in non-english sites. I’m sorry about the hassle it might cause until it’s fixed 🙁

Andras suggests a temporary solution which involves changing the translation files here. But you can also downgrade the plugins to version 4.3.5 where this was working as expected.

I’ve added this thread to the report, so you’ll get a heads up when the fix for this is released.

Regarding the other issue you mention, I don’t quite understand what you mean. Can you please clarify a bit on that?

Best,
Nico

[Nico]

Hola Antonio, como estas?

Podrias darme un poco de contexto aqui? Seria util saber de que fuente estas importando los eventos por ejemplo? Puedes compartir el link conmigo?

Gracias,
Nico

[Nico]

Hola Antonio,

Si la idea es esa 🙂

Saludos,
Nico

[Nico]

Hi there Hope,

Thanks for getting in touch with us! Interesting question here 🙂

There’s no option in our plugins to connect an existing ticket to an event. But this can be done by code, basically there’s a meta value attached to the EDD product that holds the corresponding event id. The field key is _tribe_eddticket_for_event. By using update_post_meta function you can insert/update the event ID for any given product.


update_post_meta($product_id, '_tribe_eddticket_for_event', $event_id);


Please let me know if that helps,
Best,
Nico

[Nico]

Hi there Bruno,

Seems like Caroline is already helping you on this other thread → https://theeventscalendar.com/support/forums/topic/renewal-of-events-calendar-pro/ please continue the conversation there. I’ve extended your license one more week in case you have any troubles with the renewal!

I’ll go ahead and close out this thread,
Best,
Nico

[Nico]

Hi there Eric,

Thanks so much for getting in touch with us!

Attendee information fields should show up in the tickets form (one set of fields per ticket), just like this:

If you are not seeing the fields in the ticket form as shown, please follow the steps described in our Testing for conflicts guide. This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Also, can you please send me a link to an event with tickets that have attendee fields?

Best,
Nico

[Nico]

Jonas, thanks for the patience here 🙂

I’ve reviewed the case with one of our devs. The point you expose is valid, but this doesn’t mean you cannot modify from a simple plugin:

<?php
/**
* Plugin name: Local customizations
*/
add_filter( 'tribe_events_community_stylesheet_url', function( $url ) {
return add_query_arg( 'modified', 'slightly', $url );
} );


Can you please let us know if there’s other way of implementing customizations you are trying to use? Maybe we can help out!

Best,
Nico

[Nico]

Hey James,

Thanks for following up! Good job on this dude 🙂

I’m sorry I didn’t reply earlier, we are seeing an increase flow of threads in the forums, so it was hard to set the time aside to do the testing for this. In any case, I’m really stocked this is solved!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

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