Renewal of Events Calendar PRO

Home Forums Welcome! Pre-Sales Questions Renewal of Events Calendar PRO

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  • #1217680
    BRUNO HERMES
    Participant

    Hi, I saw that my license has expired some days ago, and today I bought the Events Calendar PRO again that costed me $89, thinking that I was renewing the plugin. Then I figured out that the renewal cost $62.00.l

    Can you cancell my purchase of $89, returning me the money so I can renew normally?

    Thank you

    Best regards

    Bruno

    #1217754
    Caroline
    Member

    Hi Bruno,

    Thanks for getting in touch! Of course–I’ve gone ahead and refunded your duplicate license as requested, and you should see those funds returning to your account in 5-10 business days. Feel free to proceed with your license renewal whenever you’re ready! If you should need any assistance, we have a Knowledgebase article here that will walk you through our renewal process. For anything else, we’re always ready to help over here in the forums. 🙂

    Cheers, and thanks for your support!

    #1228973
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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