[Nico]

This reply is private.

[Nico]

Hey Sarah,

Thanks for reaching out and sorry to hear about the issue 🙁

I’ve reached out via email so we can handle this privately, since the pre-sales forum is publicly visible.

Please let me know if my email reached your inbox,
Best,
Nico

[Nico]

Hi there Deb,

Thanks for reaching out to us! I can help you here 🙂

The [tribe-user-event-confirmations] shortcode might be the answer to your request. Please check this article about it → Display a List of Attendee’s Events

Let me know if this helps you out,
Best,
Nico

[Nico]

Thanks for the follow-up! I’ll review this in my local install and open a new ticket (with high priority) with my findings. Will Also downgrade a couple of versions to see if the fix released was working at the time it was released.

I’ll get back to you soon, sorry once again!
Best,
Nico

[Nico]

Thanks for clarifying you were talking about the landing page Brad, sorry for the confusion I thought you were referring to the event page.

Can you please let me know how you are setting the calendar in the homepage? There are a couple of ways to do this → How to Make Your Calendar Your Site’s Home Page, and the fix might depend on which one you are using.

Please let me know about it,
Best,
Nico

[Nico]

Thanks for confirming John!

I could verify the issue and filed a bug report to fix this. We are about to release a maintenance release that has already been scoped. So I guess this bug will have to wait a bit until fixed + released. I’ve linked this conversation with the bug report so you’ll get a heads-up here when it gets fixed.

Sorry for the hassle this might cause and thanks again for the report,
Best,
Nico

[Nico]

Hey Oliver,

Unfortunately this has not been fixed yet nor haven’t been scheduled to be in a future release yet. This thread is linked to the bug report so as soon as the fix is released you should get a heads-up here.

I’ll make sure to bring this up and try to move it forward,
Best,
Nico

[Nico]

Thanks for following up Shadi! Glad it’s all working as intended 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Sure, try this updated code:

// Sample code for custom organizer list
// [tribe_custom_organizers]
function do_tribe_custom_organizers( $atts ){

$output = '';

$organizers = tribe_get_organizers ( );

if ( !empty($organizers) ) $output .= '

';

foreach ( $organizers as $organizer ) {

// Add Organizer
// use tribe_get_organizer_link to get the link
$output .= '

• ' . $organizer->post_title . '

';

// get organizer events (upcoming)
$args = array(
'organizer' => $organizer->ID,
'eventDisplay' => 'list',
'posts_per_page' => -1,
);

$events = Tribe__Events__Query::getEvents( $args, false );

// get the cats
$organizer_cats = array();

foreach ( $events as $event ) {

$event_cats = get_the_terms( $event->ID, Tribe__Events__Main::TAXONOMY );

if( !empty($event_cats) ) $output .= '

';

foreach ( $event_cats as $cat ) {

// avoid printig the term more than once
if ( !in_array( $cat->term_id, $organizer_cats) ) {

$organizer_cats[] = $cat->term_id;

// use get_term_link to link the term
$output .= '

• ' . $cat->name . '

';
}
}

if( !empty($event_cats) ) $output .= '

';

}
}

if ( !empty($organizers) ) $output .= '';

return $output;
}
add_shortcode( 'tribe_custom_organizers', 'do_tribe_custom_organizers' );


Hope that works,
Best,
Nico

[Nico]

You are welcome Clement. Indeed I was going to suggest a CSS/JS workaround 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for following up Raymond!

The template override sent in my previous reply should show the image in the tickets form. It’s shown in the cart because that’s the default behaviour of WooCommerce.

To show it in the tickets email as well, you’ll need to perform another override. This time the file to override is ‘wp-content/plugins/event-tickets/src/views/tickets/email.php’. Once the override is in place, add the following lines after line 356:

...

Image get_image(); } ?>

That will include the product image in the ticket email as well.

Please let me know if this works for you,
Best,
Nico

[Nico]

Hi there Alexandra,

Thanks for getting in touch with us, and sorry to hear about the issue with your events. Let’s see what’s going on here…

What I see when I access the URL you sent is a 404 Page not found error. I cannot access the main event page either (via http://www.alexandracooks.com/events/ or http://www.alexandracooks.com/?post_type=tribe_events). Can you please send me the link to the main calendar?

First thing to try (although I still don’t have much information about the issue) is to re-save permalinks. To do this, just go to WP-Admin > Settings > Permalinks and hit Save Changes. Then re-check if the URLs are working.

If the above doesn’t fix the issue then it would be great if you could share your system information with me so I can check if everything looks right on that end. You can mark you reply as private so this information doesn’t get publicly visible.

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi the Elizabeth,

Thanks for getting in touch with us and sorry to hear about this issue. As Hans-Gerd points out there’s a WordPress known issue that affects CSV file uploads and might be affecting your site as well. Try installing the following plugin and re-check → Disable Real MIME Check

If this doesn’t work, just let me know and attach the CSV file in your reply please.

Best,
Nico

PS: thanks so much for jumping in here Hans-Gerd, really appreciate 🙂

[Nico]

Hi there Brandon,

Thanks for getting in touch with us! I can help you on this 🙂

Seems like different plugins are adding extra columns to the Events table. Use the ‘Screen Options’ option at the top right of the screen to choose which columns should show. Hiding some of those will surely make things right again!

Best,
Nico

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