Nico

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Viewing 15 posts - 1,066 through 1,080 (of 6,506 total)
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  • in reply to: Tags Not Recognized in Category #1242373
    Nico
    Member

    Hey Scott,

    Thanks for the patience while I worked on this πŸ™‚

    Try pasting the snippet below in your theme’s (or child theme’s) functions.php file:

    /*
    * The Events Calendar snippet
    * Change the way tags are matched when using FilterBar
    * Use 'tag__and' instead of 'tag__in' to force result to events matching all tags
    * Gist: https://gist.github.com/niconerd/e5b624a9e85e0895ff4393354e4d2ef0/
    * @see https://codex.wordpress.org/Class_Reference/WP_Query#Tag_Parameters
    */
    function tribe_modify_tag_query ( $query ) {
    // bail if filterbar is not active
    if ( !class_exists('Tribe__Events__Filterbar__Filter') ) return;
    // bail if there's no tag filter set
    if ( !$query->get('tag__in') ) return;
    // change the filter logic
    $query->set('tag__and', $query->get('tag__in') );
    }
    add_action( 'tribe_events_pre_get_posts', 'tribe_modify_tag_query', 11 );

    I tested this briefly and it did the trick for me!

    Please let me know if it also works for you,
    Best,
    Nico

    in reply to: default view #1242336
    Nico
    Member

    Stoked to hear about this Brad! Thanks for confirming πŸ™‚

    I could find an existing bug report for this (shortcode not using the default view when no view parameter is passed). I’ve linked this thread with the report so we can let you know when this is fixed and released. In any case it sounds like passing the view parameter fixes this for now.

    Best,
    Nico

    in reply to: Recurring event #1242209
    Nico
    Member

    Hi Penny,

    Thanks for reaching out to us and for your interest in our products πŸ™‚

    Recurring Events is a feature of Events Calendar PRO, that’s the add-on you need. Checkout this knowledgebase article for more on this β†’ Using Recurring Events in Events Calendar PRO

    Please let me know if there’s anything else I can do for you,
    Best,
    Nico

    in reply to: Do you offer a 30 refund? #1242081
    Nico
    Member

    Hi there Jake,

    Thanks for getting in touch and for your interest in our products πŸ™‚

    You can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

    Please let me know if you have further questions,
    Best,
    Nico

    in reply to: Ability to decline RSVP? #1242080
    Nico
    Member

    Hi there,

    Thanks for reaching out to us and for the heads-up on the resolution of the issue πŸ™‚

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    Nico
    Member

    Thanks for the complete update Lauren!

    I think the most frustrating part of the situation is that everything worked fine until I did the latest update to community events.

    For now, if the troubles were caused in a recent update you can downgrade the plugins to a past version were this was working as expected β†’ Downgrading a plugin to a past version

    With the extra details sent I could find that this issue is a known bug actually. As you say it’s a conflict between Community Events and JetPack. A fix for this has already been submitted for review and most probably it will be included in the upcoming maintenance release coming out shortly. Please bear in mind this is the actual plan, but it might change along the way.

    Please let me know if downgrading helps,
    Best,
    Nico

    in reply to: Event tickets attendees #1239460
    Nico
    Member

    Thanks for following up Aaron! I’ve tested this once again and it’ working on my end. But maybe I’m doing something different.

    2)I am using RSVP as ticket , ticket saved

    Which user adds the ticket to the event: Admin or Custom Manager?

    Please let me know about it,
    Best,
    Nico

    in reply to: Tags Not Recognized in Category #1239451
    Nico
    Member

    You are welcome! Hopefully I can have something to share on Monday πŸ™‚

    in reply to: Additional attendee information only when user is logged in #1239450
    Nico
    Member

    This reply is private.

    in reply to: Different images for each ticket type within a single event #1239430
    Nico
    Member

    Sure let’s go a step back!

    I see the first part which was displaying the image in the tickets form is not ready, so let’s look into that customization first before we jump into the email one.

    The template file is located at β€˜wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php’, the process to create the override is described in our themer’s guide. Once you have the copy of the template in your theme folder, just add the following line:


    // line 121
    echo '<td class="tickets_description">' . $ticket->description . '</td>';
    // add the line below to the file and save
    echo '<td class="tickets_image">' . $product->get_image() . '</td>';
    ....

    Could you do this? Was there a template override by the theme? Are you using a custom theme or working on a child theme + an existing theme?

    Please let me know about it,
    Best,
    Nico

    in reply to: Bottom navigation on click jumps to top of the page #1239414
    Nico
    Member

    Hey Tristan, thanks so much for the heads-up on the resolution of the issue πŸ™‚

    Per your previous reply I figured out something else was going on as a CSS snippet cannot break the pagination that way. Good job finding the culprit!

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Tags Not Recognized in Category #1239409
    Nico
    Member

    Hey Scott,

    So, is there any way to create a query that will narrow a category based on the tags? ie. I only want to show the Practice category for indoor (tag), boys (tag).

    It might be possible not sure thou. I can take look and see if I can develop a snippet to change the tag filter logic.

    Give me a bit of time to look at this and I’ll be back to you,
    Best,
    Nico

    in reply to: default view #1238628
    Nico
    Member

    No problem Brad! Can you try changing it to:

    [tribe_events view="list"]

    By default it should be pulling whatever view is set as default, I will run some tests on my local install to check if there’s a bug with how this is working. But for now forcing a view might work. For more information about the shortcode parameters check out this article β†’ Embedding Calendar Views with the [tribe_events] Shortcode

    Please let me know if this works,
    Best,
    Nico

    in reply to: Show venue #1238583
    Nico
    Member

    Hi there Curt,

    Thanks for getting in touch with us! I can help you here πŸ™‚

    Let me say that I’m not pretty familiarized with dynamic text shortcodes. But from what you show above, I guess what you need to know is the post type for venues and the fields for the location fields.

    Venues use the tribe_venue post type and the location fields are the following meta fields: _VenueAddress, _VenueCity, _VenueStateProvince, _VenueCountry, _VenueZip.

    Please let me know if that helps,
    Best,
    Nico

    in reply to: QR code snippet update #1238534
    Nico
    Member

    Stoked to hear Math πŸ™‚

    I recommend setting up a staging site to test plugin updates and make sure your customizations are still working. Most of the time they should work, but once in a while some might need an update.

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

Viewing 15 posts - 1,066 through 1,080 (of 6,506 total)