Event tickets attendees

[Aaron]

I have created a wordpress user have permissions on events post type , user have following permissions :
Array
(
[level_1] => 1
[level_0] => 1
[edit_tribe_events] => 1
[read] => 1
[edit_posts] => 1
[tribe_events] => 1
[edit_tribe_venues] => 1
[edit_tribe_organizers] => 1
[event-schedule] =>
[upload_files] => 1
[gym_owner] => 1
[read_private_tribe_events] => 1
)

While I am accessing Event ticket attendees by login admin with URL :

https://examples.com/wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id=13788

then it returns all attendees for that event and this is fine.

and while I am accessing same url by login custom user role I have created with above capabilities then it returns only that user ticket info , this is wrong , I want all attendees for that event either it is admin or the custom user who have created that event .

Let me know which permissions I have to given to custom user role so that he can access his all attendees info.

Thanks.

[Nico]

Hi there Aaron,

Thanks for getting in touch with us!

I’ve added the role with the settings you sent to my local test site and I wasn’t able to reproduce this. Basically this is the test I just run:
– Created a new user with the ‘Custom Manager’ role.
– Created an event with tickets (RSVP & Woo).
– Published via the admin user.
– From the front-end I RSVP’d and bought one Woo ticket (not logged in as the ‘Customer Manger’).
– With the ‘Customer Manager’ I was able to see the attendees in the back-end.

Please let me know if I’m missing something,
Best,
Nico

[Aaron]

I have done same as

1)Created role and then that user role create event and event published by admin
2)I am using RSVP as ticket , ticket saved
3)when ever any user(subscriber) confirm this RSVP for this event then admin can see all attendees , right
4)The custom user role while logged in to admin then he can see only himself confirmed RSVP ticket not all the users (subscriber) tickets for this event, this is the issue.

Let me know if you understand my problem, otherwise I will share details , you can check this at your end .

Thanks.

[Nico]

Thanks for following up Aaron! I’ve tested this once again and it’ working on my end. But maybe I’m doing something different.

2)I am using RSVP as ticket , ticket saved

Which user adds the ticket to the event: Admin or Custom Manager?

Please let me know about it,
Best,
Nico

[Aaron]

Hi Nico,

Custom user adds the tickets.

Thanks.

[Nico]

Thanks for confirming Aaron! Seems like we are running the same test and getting different results.

Below you’ll find a recording of my test with default theme Tweenty Seventeen and no other plugins active but The Events Calendar, Event Tickets and Event Tickets Plus. To create the ‘custom’ role I’m using the exact array of permissions you previously sent (code placed in theme’s functions.php file):

/* Aaron custom role */
add_action( 'init', function() {
add_role( 'custom-manager', 'Custom Manager', [
'level_1' => 1,
'level_0' => 1,
'edit_tribe_events' => 1,
'read' => 1,
'edit_posts' => 1,
'tribe_events' => 1,
'edit_tribe_venues' => 1,
'edit_tribe_organizers' => 1,
'event-schedule' => 1,
'upload_files' => 1,
'gym_owner' => 1,
'read_private_tribe_events' => 1,
] );
} );


Take a look → https://cloudup.com/clIuo00UfFK and let me know if I’m missing something or we are just not seeing the same result over the same test. In which case I’ll ask someone from the team to run the same test.

Please let me know about it,
Best,
Nico

[Aaron]

Hi Nico,

I am doing the same , but not getting all attendees.

Can you please check at my site?

Thanks.

[Nico]

This reply is private.

[Aaron]

This reply is private.

[Nico]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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