[Nico]

nthomas,

Regarding the ‘# of remaining tickets’ you are right -it’s a logged bug- but the fix for it is not included in 3.10.1. Sorry for the inconvenience this may cause until fixed. Hopefully we can see this in the upcoming release of EventBrite Tickets.

The other issue you mention seems rather strange, at least I haven’t heard of that yet. Can you please open up a new thread for this? We try to keep one problem per thread. To speed up the process remember to include your system information in the thread and to go through the steps in our Testing for conflicts guide, if you do so mention that in the thread please.

Thanks for your patience on this,
Best,
Nico

[Nico]

Hi nthomas,

Yeap, the code should move the tickets box up in 3.10.1.

Please let me know if this works,
Thanks,
Nico

[Nico]

Gonza,

Thanks for the follow-up! Nice piece of code I have to say.

I’ve check your code with the dev team, and the thing is there is no better -‘more sustainable’- way of doing that at the time 🙁
The good thing is that per dev suggestion I added this as a feature request and a filter to achieve this will be -probably- included in our code. Not sure if it will make it to upcoming release, but I’ll try to push it forward.

Please be sure to check release note for upcoming version of FilterBar, to see if this is included. I’ll try to have this on my radar and let you know as well.

At this point I’m suspecting you speak Spanish, please let me know if you do.

Best,
Nico

[Nico]

Hey Carlo,

Thanks for the quick -and extensive- follow-up, and sorry for the inconvenience this may be causing to you.

#1 – Regarding the extra lines/html, that seems to be a legit bug – which I logged and should be fixed in upcoming releases. Sorry for that. I also confirmed the importing images from EventBrite description is not supported yet. I’m adding it as a feature request in our product backlog. Can’t confirm that it will be addressed or when, that’s just out of my scope.

#2 – This seems to be a ‘malformed’ event. Can you please hand me the event ID? Also can you confirm this is happening with other events you are trying to import? It’s not a good idea to modify the core of the plugin to make it work 🙁

Thanks for sending me your sys info, my main concern here was about the version of the plugins you are using. But you are using the latest so that’s fine.

Sorry once again for the trouble this may cause,
Thanks,
Nico

[Nico]

Hi Stephan,

Thanks for reaching out and also for your interest in our products!

That is indeed possible, you can try to do so with our test site feed: webcal://wpshindig.com/events/ical – if that doesn’t work for one of the options you mention you can try with ical:// or http:// protocol.

Please let me know how your test go and don’t hesitate in asking further questions if you have any,
Best,
Nico

[Nico]

Oh! Just saw your last post after replying. Please send me the system info anyway.

I’ll share that error with the dev team to find out more about it.

Hope to make this right soon,
Thanks,
Nico

[Nico]

Hi Carlo,

Thanks for reaching out to us! I’ll try to get this right for you!

#1 – I’m not sure importing images from event description is supported right away. I’ll look into that and let you know. Regarding the extra lines you are getting, Are you seeing those as br html tags or just extra lines?

#2 – This seems rather strange to me. Can you please share you system info with me? Please check this KB article: Sharing Your System Information, feel free to make the reply private if you don’t want this info to be publicly visible.

Please let me know about those,
Best,
Nico

[Nico]

Hi tampaseo,

Thanks for reaching out, I’ll try to make this right for you!

As the widget is working fine with TwentyFourteen theme, I guess there’s a conflict with Divi or with the customization in ‘default-template.php’. To narrow this down, it would be great to check if the widget works with Divi theme active but without the customized events template.

Can you please try to rename/remove the ‘tribe-events’ folder from the theme folder and check if it works then? If it works that way the problem should be in customized ‘default-template.php’ or with Divi theme. Can you try to copy ‘default-template.php’ back from the plugin folder and check if it works with that copy? If it does then add your customization to it.

Please let me know how this goes,
Best,
Nico

[Nico]

Hi T,

Thanks for reaching out to us!

Unfortunately there’s not a bulk action to publish draft events 🙁

Maybe I can craft a snippet that publishes all draft events? Do you think that might be useful for you?

Please let me know,
Best,
Nico

[Nico]

Hey Gonza,

It would be great to know what you are trying to achieve there! The custom function you are using to replace ours with is actually identical to ours. Knowing this might help us find a way to solve this. Solution might not be as straightforward as unhooking and re-hooking that action.

Thanks for your patience on this,
Nico

[Nico]

Hi Kathryn,

Thanks for the follow-up!

To get that ‘divider’ on events to please modify line 871 of your theme’s stylesheet (located at ‘wp-content/themes/atlas/style.css’):

// this is line 871 now
#content-container article.post {
// to also include events, it should be
#content-container article.post, #content-container article.tribe_events {

Changing that line should do the trick!

Regarding events ordering, I’m a bit confused: Do you want them to be ordered by publish date? That meaning the last event you publish goes first?

Please let me know,
Best,
Nico

[Nico]

Gonzalo,

Sorry to say I wasn’t looking at the code inside your function, lazy me 🙁

I get what you are trying to do there, tried a couple of things to get the instance there but had no luck with that. I’ll ping someone in the dev team to give me a hand on this. I’ll get back to you as soon as I have a answer for this.

Best,
Nico

[Nico]

Hi Martino,

Great to hear that solved!

Regarding #3, first please take a look at how that’s achieved on the Google Maps side. If you feel comfortable with setting that up, the next step would be to de-register ‘tribe-events-pro-geoloc’ (located at wp-content\plugins\events-calendar-pro\src\resources\js\tribe-events-ajax-maps.js) script and register a customized copy of it including the Google Map custom style. Do you feel you can do so?

Please let me know,
Best,
Nico

[Nico]

Hey Ryan,

Thanks for the feedback and sorry for the delay in my reply, I was a bit busy yesterday. I’ll take another look at that and let you know about it. Regarding the video, I’m aware the EventBrite API changed recently so maybe what’s in the video is no longer possible. I’ll ping the team to check on that also.

Thanks for your patience on this,
Best,
Nico

[Nico]

Kathryn,

Sorry to say we are not allowed to login into client sites. I meant a link to the front end of the site were I can see the posts + events list. If you want you can mark your reply as private that way the link doesn’t get publicly visible.

Thanks,
Nico

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