Nico

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Viewing 15 posts - 6,226 through 6,240 (of 6,506 total)
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  • in reply to: Events page has text formatting bugs #987496
    Nico
    Member

    Hi motherstrust,

    Glad to hear, it’s always a pleasure to help 🙂 Really appreciate you pinged the theme developers about this!

    I’m going to close this topic – but please don’t hesitate to create new topics if you need help with anything else.

    Have a great weekend,
    Best,
    Nico

    in reply to: Looking to insert line breaks into Text Area field #987495
    Nico
    Member

    Hi John,

    Great you could work this out 🙂 It’s a nice feature indeed, glad to hear you find it useful.

    I’m going to close this topic – but please don’t hesitate to create new topics if you need help with anything else.

    Have a great weekend,
    Best,
    Nico

    in reply to: SORT ALPHABETICALLY + CHANGE TITLE #987490
    Nico
    Member

    Hey Alex,

    Thanks for the follow-up!

    #1 – Nice, I just wanted you to be aware of masonry there and I thought Brian did a good job explaining it there. That said you can extend the snippet to include photo view as well – I also changed the function name but that’s not necessary:


    add_filter( 'pre_get_posts', 'tribe_change_event_order', 99 );
    function tribe_change_event_order( $query ) {
    if ( tribe_is_past() || tribe_is_upcoming() || tribe_is_photo() ) {
    $query->set( 'orderby', 'title' );
    $query->set( 'order', 'ASC' );
    }
    return $query;
    }

    #2 – If you only need to change it for the list view, the template override approach is ok. Most probably the template override is not working at all. Please check that the override is in the correct path, it should be at ‘wp-content/[your_theme]/tribe-events/list/content.php’. If you are still not sure about this process, please check Themer’s Guide.

    Please let me know if these tips helped you out,
    Best,
    Nico

    in reply to: Looking to insert line breaks into Text Area field #987106
    Nico
    Member

    Hi John,

    Thanks for reaching out! You have a point there, that’s how I would expect it to work myself.

    Hopefully is easy to make this right, just add this snippet to your theme’s function.php file – located at ‘wp-content/themes/your_theme/’:

    https://gist.github.com/niconerd/fd50559fe0179149e894

    Please let me know if it worked for you,
    Best,
    Nico

    in reply to: recurring events Woocommerce #987075
    Nico
    Member

    Hi Sophie,

    Thanks for reaching out to us and for your kind words about our product!

    Unfortunately none of our Ticketing add-ons work with recurring events for now 🙁 It’s a planned feature and it will be probably included in upcoming versions of our Ticket products.

    Not sure if it’s your case but you might want to check this out: Do you offer discounts for non profit organizations?.

    Regarding the license switch please contact support -at- theeventscalendar.com, please include a link to this post when doing so.

    Please let me know if have any other follow-up questions,
    Best,
    Nico

    in reply to: Changing the order that tickets are listed #987056
    Nico
    Member

    Hey Dan,

    Thanks for reaching out to us! Happy to say there’s a tutorial to achieve this: Changing the order of tickets.

    Please check it out and let me know if it works for you,
    Best,
    Nico

    in reply to: Showing All Tickets Types – Even If Not On Sale Yet #987054
    Nico
    Member

    Hi Nick,

    Thanks for reaching out to us and welcome to our support forums.

    Hopefully you can do both! First create all tickets for the event: early bird, after early bird and at the door ticket. Then set the ‘Start Sale’ and ‘End Sale’ dates of each one accordingly. To show the tickets not available yet, and the remaining stock in the event you’ll need to override the ‘tickets form template’ with the customized version I provide you below.

    To do so create this file and folder structure in your theme folder ‘tribe-events/wootickets/tickets.php’ – for more info on this please check out our Themer’s Guide. Once you have that file in place, please paste the code below in it and save changes:

    https://gist.github.com/niconerd/e692ce572f804091d44e

    That should do the trick for you, please try it out and let me know,
    Best,
    Nico

    in reply to: How to edit the Events page banner image #987018
    Nico
    Member

    Hi Paul,

    One way of doing this is by adding a JS script that checks if the page has a header image, if it doesn’t then it adds one. Please include the script below in your theme’s functions.php file located at ‘wp-content/themes/your_theme/function.php’. Note that you can change the image URL by changing the value of the ‘background-image’ property in the snippet.


    function default_header_js() { ?>
    <script type="text/javascript">

    jQuery('document').ready( function(){
    if ( !jQuery('.page-header-overlay').length ) {
    jQuery('.page-header').prepend('<div class="page-header-overlay" style="background-image:url(http://tomschaller.org/youth/wp-content/uploads/2015/01/YouthEvents.jpg);"></div>');
    }
    });

    </script>
    <?php
    }
    add_action('wp_head', 'default_header_js');

    Please let me know if it does the trick,
    Best,
    Nico

    Nico
    Member

    Buenísimo Gonza, voy a estar pendiente a este cambio entonces. Cuando este implementado te aviso por e-mail (a la dirección que figura en tu usuario).

    Te parece bien si cierro esta conversación Si surge alguna duda relacionada siempre podes abrir una nueva y linkear a esta como referencia.

    Lamento que no haya otra forma de resolverlo por ahora, gracias por la paciencia!

    Saludos,
    Nico

    in reply to: Moving the Eventbrite Tickets box #986953
    Nico
    Member

    Hey Steaphanie,

    Glad to hear 🙂

    Nico

    Nico
    Member

    Steven,

    Thanks for the follow-up!

    Option 1 is OK if there’ll be a fix within the next couple of months.

    I think there will be, but I can’t give you dates on that.

    Option 2 – assuming the code is valid, will save me from having to create

    The code seems to be working, please give it try and let me know if it works for you until the fix is released.

    Best,
    Nico

    in reply to: Is WooTickets better than Events Calendar Tickets? #986937
    Nico
    Member

    Hi Christina,

    Thanks for the follow-up! Let me clarify a bit…

    The Events Calendar it self doesn’t have a Ticketing System. That functionality is provided by our Ticketing add-ons. All of them integrate with different E-commerce platforms that handle the checkout process and ticket payment in your site. So you need to install the e-commerce platform plugin and the corresponding Tickets product as well. For example: WooCommerce Tickets (WooTickets) integrates with WooCommerce.

    EventBrite Tickets connects your site Events with EventBrite.com tickets system. A tickets form is showed on your site events, if the user wants to buy a ticket for the event is redirected to EventBrite.com, and the purchase is made there.

    Can you confirm that WooTickets is better than the Events Calendar ticketing system?

    Hope my comments above help to clarify this. But again, The Events Calendar doesn’t have a Ticketing System and WooTickets is one of our ticketing add-ons to sell tickets for events in your site.

    I would like to purchase WooTickets because it seems like it functions like EventBrite Tickets.

    Please note they work in a different way. WooTickets allows the user to purchase the tickets in your site while EventBrite Tickets links your site events with EventBrite.com tickets system. In the second case the purchase is done in EventBrite.com and not in your site.

    Hope this helps you get a better idea of how our products work,
    Please let me know if this answers your questions,
    Best,
    Nico

    in reply to: 404 error on single event #986930
    Nico
    Member

    Hi there Steffen,

    Thanks for the follow-up!

    What happens then is that it points to the home page, rather than the event.

    You mean it redirects you to the homepage?

    Sorry to insist on this, but… Have you updated the plugin from a previous version? Can you create another non-recurring event and share the link with me?

    Thanks,
    Nico

    in reply to: Authenticating EventBrite with localhost environment #986928
    Nico
    Member

    Hey Ryan,

    Done another test, but as per suggestion of one of our devs, I tried it from localhost but without a LocalTunnel. To my surprise it worked smoothly.

    I did it on a fresh WordPress 4.2.2 install, running just The Events Calendar 3.10.1 and Eventbrite Tickets 3.10.2. My local server runs a vanilla Xampp install.

    Can you do a test with the versions above?

    ¯\_(ツ)_/¯
    Thanks,
    Nico

    in reply to: Events Map overview not working #986924
    Nico
    Member

    Hey Mathijs,

    Thanks for testing that out!

    We have a clue to think this is a conflict, but now we to know where it’s coming from! Can you test if Map view is working with default theme and all other plugins active? In case it doesn’t please activate the plugins one by one and check which one is breaking the map. This way we can be sure it’s something in the theme breaking it!

    I saw the 404 as well, the request of the main doc is returning it, check the page title, we have a ‘Page not found’. Can you go to ‘WP-Admin > Event > Settings > Display’ and disable Map view then ‘Save changes’ and re-enable it? This doesn’t seem the case but this trick solved another customer’s problem a while back.

    Best,
    Nico

Viewing 15 posts - 6,226 through 6,240 (of 6,506 total)