[Nico]

Thanks for following up folks! I’ve set a testing site for this. From all your comments the only common factor seems to be that the duplicates appear with auto-import, the rest of the config seems to be pretty random.

So I’ll leave the importer running for a couple of hours to see what happens. If I’m not able to reproduce this issue then I’ll try each scenario (edit events on facebook, import to pending, etc).

Thanks for your patience on this,
Best,
Nico

[Nico]

Hi folks,

@Henk, I thought you confirmed this issue was only happening with the Avada theme:

It is the Avada theme that causes the problem.

So if that’s the case there’s not much we can do about it. But please let me know about how they responded.

@MilanOS, this is how I’m seeing it locally: https://cloudup.com/c-PTLyqwxql.

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Thanks,
Nico

[Nico]

Hi Karly,

Thanks for letting me know! I trusted the snippet worked. I’ve made a slight modification and it seems to be working for me know:


add_filter( 'tribe_events_community_required_fields', 'tribe_community_required_fields_org_email', 10, 1 );

function tribe_community_required_fields_org_email( $fields ) {

if ( isset( $_POST['organizer']['Email'] ) ) {
$required_email = $_POST['organizer']['Email'];

foreach( $required_email as $email) {
if ( empty( $email ) )
$fields[] = 'Organizer Email';
}
}

return $fields;
}


Please give it another try and let me know,
Best,
Nico

[Nico]

Hi @Larryhir,

Thanks for jumping in here! But let me say I’m not sure about what you are talking about…

I am having the same problem since updating to 10.12.4

What plugin/theme are you referring to here?

Please let me know about this,
Best,
Nico

[Nico]

Howdy Chris,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here!

This appears to be intended WooCommerce functionality when manually completing WooCommerce orders. WooCommerce does have a way you can manipulate stock after manually completing an order, though. Steps are:

• Manually complete order.
• Click the View icon (the eyeball) on the Order.
• Scroll down to “Order Items” and check the box next to the item that was purchased.
• At the bottom left of the “Order Items” meta box is a drop down. Select “Reduce line item stock” and click the little circle button.

If you are manually completing orders, most probably this is what’s happening!

Please let me know if this is the case,
Best,
Nico

[Nico]

Howdy Dave,

Welcome to our support forums and thanks for reaching out to us. I’ll try to help you with this issue.

You can display the exclusion ‘details’ using the arrow at the right. Does that makes sense?

Before we start to trouble shoot this, please make sure you are running the latest version of the plugins. How did you test for conflicts? Have you followed the steps described in our Testing for conflicts guide?

Please let me now about that,
Best,
Nico

[Nico]

Howdy David,

Welcome to our support forums and thanks for reaching out to us. I’ll help you getting these issues right!

I see a couple of Javascript error in the browser console while the calendar in your site. That’s probably affecting how our code and making things wonky. To diagnose this you should test for conflicts temporarily. That shouldn’t affect the site content/coding and all should be good if you switch back to the actual theme and reactivate the plugins, but please follow her advice maybe she can perform the test for you?

Please let me know about your findings,
Best,
Nico

[Nico]

Howdy Aj,

Welcome to our support forums and thanks for reaching out to us. Per default only future events are included in the search query. Barry gives some tips to get started on crafting this customization: https://theeventscalendar.com/support/forums/topic/past-events-dont-show-up-in-wp-search-results/#dl_post-961888

You are welcome to suggest this feature on The Events Calendar user voice page, or up-vote a similar proposal if any.

Please let me know if I can help you out with anything else,
Best,
Nico

[Nico]

Hi Douglas, Keith and Lourene,

Thanks for jumping in here! Sorry you are all being affected by this. I’ll raise the flag on this issue and will make sure the team is aware of it. I’ll try to reproduce this myself as it’s obvious that some kind of bug is affecting the auto-import feature. I’ll follow your recommendations…

• @Douglas, thanks for jumping and sharing your comments here. Also thank you for helping @Lourene out!
• @Keith, @Douglas mentioned he sees the duplicates when importing with the ‘pending’, is this true in your case as well? Also thanks for sharing the Pages names with me, I’ll surely use them in my test site.
• @Lourene: not sure if your problem relates directly to the duplicates issue or is it a performance limitation specifically. You are welcome to follow-along here, but you can also open up a new thread for this performance. When creating the new thread please be sure to Test for conflicts and include you system information, that will surely help getting a better reply. If you do please include a link back t this thread where I’ll try to help you all with the duplication issue.

Thanks you folks for your patience while we figure this out,
Best,
Nico

[Nico]

Hey Carl,

Thanks for reaching out on this. I’m mostly sure this a limitation in how the geo-loc search works in our product. But we can look into a couple of things nevertheless.

When I search for West Sussex, the generated URL, point to this place: https://www.google.com/maps/@50.8586255,-0.3781731,11z?hl=es-419, Can you check if that’s correct and try to compare it to the location given to the venue: https://www.google.com/maps?f=q&source=s_q&hl=en&geocode&q=9+Laura+House+Billingshurst+West+Sussex+RH14+9NZ+United+Kingdom . Is it in the near area?

Also you can try to follow the steps described in our Testing for conflicts guide? This doesn’t to be a conflict, but it’s worth checking. Also try this with Filter Bar disabled.

Please let me know about your findings,
Best,
Nico

[Nico]

Henk,

Thanks for following up with the results of the test. If you could narrow down the issue to an incompatibility with the Avada theme, then I would recommend reaching out to them directly.

Also I’m not aware this is a problem for other users (not sure if @MilanOS is also affected by this) so maybe updating the theme to the latest version solves this?

Please let me know if Avada’s support team can shed some light over this,
Best,
Nico

[Nico]

Hey Zul,

Thanks for jumping in here! The solution I provided to Shana in my last reply is specific to her case. So I think it will be better if you could open up a new thread for this. Having just a user/issue per thread usually makes them move faster. When creating the new thread please be sure to Test for conflicts and include you system information, that will surely help getting a more accurate reply. You can also include a link back to this thread if you want.

Thanks,
Nico

[Nico]

Howdy Karly,

Welcome to our support forums and thanks for reaching out to us! Thanks also for searching the forums before posting 🙂

As you point out there seems to be some issues with the snippets provided in the article, which I’ll flag for review.

Looks like Brian already helped a customer out on this, Can you tried the code they have put together here: https://theeventscalendar.com/support/forums/topic/make-organizer-email-required/#dl_post-1007511 ?

Please let me know if that works for you as well,
Best,
Nico

[Nico]

Oh! Thanks for letting me know… I’ll go ahead and close this one out.

Best,
Nico

[Nico]

Hi Tanya,

Thanks for reaching out to us on this. I’ll help you with this issue!

First of all let’s break this down into two: The recurrence label and the bug with the start date.

Recurrence label

How would I display (output) a custom recurrence rule?

Where are you trying to output the rule description? Per default it’s displayed in the single event template when you over ‘Recurring Event’: https://cloudup.com/c5TR_HKZFSj

It appears there is a function for “tribe_event_is_all_day” & “tribe_event_is_multiday” in ../meta/details.php, but nothing for custom rules?

Not sure what you mean here. Just to clarify, if an event is all day or multiday this doesn’t apply to the series of events but to the event instance itself. So if you have a ‘one day event’ that occurs everyday for a week, this doesn’t turn the events into multiday events.

Bug with start date

Can you share a screenshot of the event configuration that lead to that glitch? I would like to try to reproduce this locally and if I can confirm this is a bug then log it in our backlog.

Thanks,
Nico

[Author]

Posts