[Nico]

This reply is private.

[Nico]

Thanks for following up with the requested info!

I’m still not able to reproduce this issue even with the exact same settings you are using 🙁

As I stated before there’s a related bugfix coming out in the next maintenance release that could solve this issue. In fact the upcoming maintenance release, scheduled for later this week is heavily focused in solving different issues with iCal importer plugin, so I’m hoping this one gets fixed as well. Can you wait till the release is out and re-test this once the plugins are updated?

One more thing are you downloading the file and choosing .ics File as source or are you using the iCal URL source, and inputing the feed URL? Can you try to switch to the other option? I tried both but they work well for me.

Best,
Nico

[Nico]

Hey Chris,

Thanks for following up!

The issue I mentioned is related to the ‘single’ site in a network but updates should be showing up in the Network Admin. A maintenance release is coming our later this week, can you hold up to see if it shows up? Also, do you have an staging site outside the Pagely hosting?

Please give me a heads-up when you see if it works or not,
Best,
Nico

[Nico]

Hi Simon,

Thanks for reaching out to us, and thanks for reporting this bug.

I could confirm this behaviour in my local install, so I went ahead and logged it as a new bug. I can’t give you any dates on when this will be addressed, hopefully in the next maintenance release 4.1.4 coming out in three weeks time.

If you think you can’t wait for the release, I can take a look at the code and see if there’s something that can be done to ‘patch’ this.

Please let me know about it,
Best,
Nico

[Nico]

Hi Sabine,

Glad to help you on this issue as well, and sorry for the delay we don’t monitor the forums on weekends so Mondays are usually a bit busy. Let’s jump to your questions:

1. Is there any other way to display the individual attendee info other than right underneith the ticket selection in the events page sidebar? It get’s to be pretty long and unsightly.

This way of displaying event meta and tickets is specific to your theme. Try to reach out to them to see if there’s any other layout alternative.

2. I need to include a required checkbox for a waiver per attendee and tired to put a hyperlink in a text field. This just displayed the code, but not the link. Inserting the entire waiver is really not an option, as that would make the form look horrible with all this text for each attendee. Any suggestions on how to handle this better?

I guess the best way to show this would be to just use the following format: ‘Read Waiver: http://lsi-training.com/pacemakersco/waiver/’.

If the above doesn’t work for you, then the option is o create a template override (more info about this in the themer’s guide) of the template located at wp-content/plugins/event-tickets-plus/src/views/meta/checkbox.php. Once you have the copy of the template in your theme folder, go ahead and change this line:


<?php echo esc_html( $option ); ?>


for this


<?php echo $option; ?>


Also, in the custom fieldsets that can be added, there does not seem to be an option for a date/date picker or phone number field set, am I overlooking anything?

Regarding the field types, the only available are: text, radio, checkbox and dropdown. There are no specific fields for dates or phone number.

Please let me know if you have any other questions I can help you with,
Best,
Nico

[Nico]

Cory, thanks for the heads-up!

The snippet should be placed in you theme (or child theme) functions.php file, located at wp-content/themes/active_theme_name/functions.php. Sorry for missing this part!

In the script there’s a sample taxonomy definition I’ve added for it to work as a standalone sample, but you can clear it out and just replace this sample name ‘taxonomy’ for the name of the custom tax you are currently using.

Best,
Nico

[Nico]

Thanks for following-up Thomas! Glad to hear you could sort this out…

Another approach might be to exclude the category from the view. The code would be something similar to this snippet:

https://gist.github.com/jesseeproductions/4b215d2b854a6f6cb649

And then just show events if you are viewing a category page for example.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Roxanne,

Thanks for getting in touch! Interesting question here…

While it’s not possible to customize this output without creating an alternative of your own (which might be a bit of an overkill for this), you can prevent the multiple selection via JavaScript. Just paste this snippet in your theme’s script or insert it via functions.php like this:


/*
* Community Events: limit categories selection to 1
*/
function tribe_community_single_category() { ?>

<script type="text/javascript">

jQuery(document).ready ( function ( ) {
jQuery('.tribe-events-community-details #event-categories input[type=checkbox]').click ( function ( event ) {
jQuery('.tribe-events-community-details #event-categories input[type=checkbox]').not(this).attr('checked', false);
});
});

</script>

<?php
}
add_action('wp_head', 'tribe_community_single_category');


Please let me know if this works for you,
Best,
Nico

[Nico]

Thanks fro the quick follow-up Jeff!

I wasn’t able to reproduce the error in the dev site. Are there any special steps to reproduce other than going to the calendar and start skipping months? Do you see the error if you are logged out from the admin area?

Best,
Nico

[Nico]

Hey Johannes,

Thanks for the heads up on this! I’ll help you here…

FIrst of all let’s see if this translation is part of our plugin or from WordPress core or maybe from the theme you are using. The first step is to switch to a default WordPress Theme like TweentySixteen and see if you still get the same translation, if that’s the case please send over a screenshot of the site where I can see this.

Thanks,
Nico

[Nico]

Oh sorry! I’m just seeing this question is on the EventBrite forum. So let’s start again…

I guess what you want is to just show the tickets form to registered / logged in users, right? In this case you can filter the tickets form output by using the tribe_events_eventbrite_the_tickets filter to check whether the user is logged in or not.

Does this makes sense to you?

Best,
Nico

[Nico]

Hi Corey,

Thanks for reaching out! I can help you here…

Are you referring to force registration for the purchase? If that’s the case please checkout how to do so here.

If this is not what you are looking for please elaborate a bit more!

Thanks,
Nico

[Nico]

Hi Jeff,

Thanks for getting in touch! Sorry to hear about this issue, I’ll help you with it…

Can you send over the dev site address? What’s the difference between the live site and the dev site? Is WP_DEBUG active?

Please let me know about it,
Best,
Nico

[Nico]

Hi @strongman,

Thanks for reaching out to us and sorry to hear about this issue! I’ll help you getting this right…

Can you access the error log itself or request it to server support? This way we can see where the actual error is coming from…

Also, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. It would be great as well if you could share your system information with me so I can check if everything looks right on that end.

Thanks,
Nico

[Nico]

Hi Anna,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will assist you.

Best,
Nico

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