Month view next prev advances once then throws error

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Month view next prev advances once then throws error

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 22, 2016 at 11:12 am #1106037
    Saxum
    Participant

    Our development site calendar advances only once in month view then throws this error: [“TEC Debug: tribe_ev.fn.update_picker couldnt send “2016-06″ to any object.”]

    I have performed conflict check, checked forums, and done all other recommended local debugging. I could not deactivate all plugins bc but I did deactivate all plugins that were not dependent on showing month view. Meaning, ACF Pro and Gravity Forms needed to stay activated for me to see the calendar.

    April 25, 2016 at 5:23 am #1106558
    Nico
    Member

    Hi Jeff,

    Thanks for getting in touch! Sorry to hear about this issue, I’ll help you with it…

    Can you send over the dev site address? What’s the difference between the live site and the dev site? Is WP_DEBUG active?

    Please let me know about it,
    Best,
    Nico

    April 25, 2016 at 5:31 am #1106562
    Saxum
    Participant

    This reply is private.

    • This reply was modified 10 years ago by Saxum.
    April 25, 2016 at 5:53 am #1106568
    Nico
    Member

    Thanks fro the quick follow-up Jeff!

    I wasn’t able to reproduce the error in the dev site. Are there any special steps to reproduce other than going to the calendar and start skipping months? Do you see the error if you are logged out from the admin area?

    Best,
    Nico

    April 25, 2016 at 6:07 am #1106577
    Saxum
    Participant

    This reply is private.

    April 25, 2016 at 6:09 am #1106581
    Saxum
    Participant

    This reply is private.

    April 26, 2016 at 7:29 am #1107078
    Saxum
    Participant

    Hello Nico,

    Are you still looking in to a solution for this issue?

    Thank you.

    April 27, 2016 at 4:52 am #1107620
    Nico
    Member

    Hey Jeff,

    Sorry for the delay! I could see the issue on your site but I’m still not able to reproduce this on my local install.

    From your system information I see you are using The Events Calendar 4.1.2 (latest version) with PRO 4.1 (4.1.2 is the latest version for PRO as well), Can you try to update the later?

    Please let me know if that fixes the issue,
    Best,
    Nico

    April 27, 2016 at 9:28 am #1107729
    Saxum
    Participant

    Hello,

    Plugin has been updated to latest, cache flushed, same issue, same error: [“TEC Debug: tribe_ev.fn.update_picker couldnt send “2016-07″ to any object.”]

    April 28, 2016 at 6:52 am #1108180
    Nico
    Member

    Hi Jeff,

    Thanks for following up!

    I think I could finally understand the issue. Seems like the customization you (or the theme) made for the calendar include hiding the events bar, which includes the date field. Basically what the error is stating is that the date input (to change the date for next month) couldn’t be found. Can you review this?

    Also, testing with default theme and no other plugins active should work if this is the issue, Can you try that out as well?

    Best,
    Nico

    April 28, 2016 at 6:57 am #1108183
    Saxum
    Participant

    Nico,

    You are correct. It is our customization. Thank you for your help!

    April 29, 2016 at 11:31 am #1108940
    Nico
    Member

    Thanks for the heads-up Jeff!

    Maybe having the date input but hidden can make it work.

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Have a great weekend,
    Nico

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Month view next prev advances once then throws error’ is closed to new replies.