[Nico]

Hey @mkrasmussen,

Thanks for clarifying and for following up with system information as well.

I see you have ‘Sensei’ plugin activated, we are currently investigating an issue/incompatibility with this plugin. Can you try to disable it and re-generate permalinks after that (WP-Admin > Settings > Permalinks > Save Changes)?

Also, I see that events in month view seem to work correctly, right?

If this doesn’t work, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about it,
Have a great weekend,
Nico

[Nico]

Hey Nick,

Thanks for clarifying! I can totally get the issue with the recurring events in Google Calendar. Unfortunately we don’t have a way to filter / modify the end date value. This is something that has been logged as new a feature a short time ago, I went an added your case and bumped the ticket priority.

For now the only solution is to patch a plugin file, we don’t recommend doing this as the edits will be lost in every plugin update and because it’s not a good practice in general. The file you could modify is the following: wp-content/plugins/the-events-calendar-ical-importer/src/Tribe/Main.php, specifically line 656.


// change this line
$args['end'] = date( 'Y-m-d', strtotime( '+2 year' ) );
// for something like
$args['end'] = date( 'Y-m-d', strtotime( '+1 month' ) );


Check strtotime documentation to see how you can input the date there.

Please let me know if this workaround might work for you,
Have a great weekend,
Nico

[Nico]

Thanks for the heads-up Jeff!

Maybe having the date input but hidden can make it work.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great weekend,
Nico

[Nico]

Hey Christian,

Thanks for reaching out to us! While the support we can give to styling if pretty limited I’ll help you out on the quick things.

1. Is there a way of making the Price sit below consistently?

Try adding this CSS code to your theme or child theme stylesheet or via Simple Custom CSS plugin:

.tickets_name {
width: 100%;
}


2. Can you perhaps give me the CSS to reduce the margin above TICKETS in the sidebar and reduce the margin below the ADD TO CART button?

Same as above…

form.cart {
margin-top: 0;
margin-bottom: 0;
}


3. Finally, this is unrelated, do you have any experience of using a Deposit payment plugin with Event Tickets Plus? Would a developer be able to integrate WooCommerce Deposits into the Event Ticket Sidebar to offer Deposit or Full payment choices?

I’m not sure about this one. I guess the best way will be to try it out! Maybe a customizer can help you out integrating this if it doesn’t work by just activating the plugins.

Glad to hear your site is going well, hope the above can help you getting to the desired result 🙂

Have a great weekend,
Nico

[Nico]

Hi Annarosa,

Thanks for following up! Let’s create a template override of the default events template to see if we can find a solution for this. For more details on the override please check our themer’s guide, but basically this is it “Override this template in your own theme by creating a file at [your-theme]/tribe-events/default-template.php”. Once you have the copy of the template in place, try adding the sidebar using the get_sidebar function:


...
get_header();
?>
<?php get_sidebar( 'sidebar-name' ); ?>
<div id=”tribe-events-pg-template”>
...


Be sure to replace the ‘sidebar-name’ for the one you are trying to include. Also this might work but it all depends on how your theme is settings things up!

Please let me know if this works for the site or we still need to look for other options,
Best,
Nico

[Nico]

Hey Martin,

Thanks for following-up!

Can you try to switch Default stylesheet used for events templates option and see what happens on the front-end with all options?

Have a great weekend,
Nico

[Nico]

Hey Chris,

The updates were pushed yesterday, not sure if after or before your reply though. Be sure to check if the licenses are correctly in place!

Have a great weekend,
Nico

[Nico]

Hey Kevin,

Thanks fro following up!

Can you try to switch to a default WordPress theme with the redirect plugin active and see if this is still an issue? If it’s still an issue can you try to disable the redirect plugin to confirm this incompatibility.

Also, what’s the functionality the plugin is providing?

Please let me know about it,
Have a great weekend,
Nico

[Nico]

Hi Craig,

Thanks for following up! Glad to hear you now have global stock enabled 🙂

Is this because the tickets had already started selling?

I think so, Can you try to set a new test event to check if global stock works as expected for new tickets?

Have a great weekend,
Nico

[Nico]

Hey Tabinda,

Yes, both the free and the premium plugins need to be installed.

Best,
Nico

[Nico]

Hey Joe,

Thanks for the heads-up and glad to hear you could work this out! Great finding 🙂

Thanks as well for posting the final code for other users to benefit from it!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great weekend,
Nico

[Nico]

Hi Alison,

Thanks for following up!

Glad to hear you’ll give the customization a try. The class that handles the submission is called Submission_Handler.php and it’s located at the-events-calendar-community-events/src/Tribe/. There you’ll find the code used for creating / updating the submitted events.

Do you think we are ok to close this thread now?

Have a great weekend,
Nico

[Nico]

Hey Ben,

Glad to hear the snippet worked for you 🙂

Thanks for opening a new ticket for the 4.5 issue, and nice to hear you could find the underlying issue as well.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great weekend,
Nico

[Nico]

Hey Mike,

Not much for now, the developer who has this ticket assigned was working to get the maintenance release 4.1.3 out which finally happened yesterday. He gave me a heads up yesterday that this is still under his radar but he couldn’t allocate time to work on it.

Thanks for the patience,
Nico

[Nico]

Hey Louis,

Thanks for reaching out! I’ll help you here…

To hide the number of tickets available, just add this CSS snippet to your theme stylesheet or via Simple Custom CSS plugin:


/* hide number of tickets available */
.tribe-tickets-remaining {
display: none;
}


Please try it out and let me know if it works for you,
Best,
Nico

[Author]

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