[Nico]

Hi Wendy,

Thanks for reaching out and sorry to hear about this issue!

Regarding the out of installs message, I see the license in your account is pointing to tlongchen.wpengine.com which seems to be an staging site, maybe you are trying to update this in the live site? If that’s the case then you just need to move the license key. Also there are some caveats when using a personal (or business) license in a multisite install → https://theeventscalendar.com/knowledgebase/multisite-license/

I have concluded that the plugin fix we were using (to ignore the error message in our account) no longer works.

Can you please describe the plugin fix you mention?

Finally, the license issues shouldn’t be related to the plugin not working as expected but before checking on this I would like you to update the plugin to the latest version and re-test.

Please let me know about it,
Best,
Nico

[Nico]

Thanks for following up Jessica!

I’m not familiarized with the WP Rollback plugin, so not sure about that. But you should be good if you manually downgrade the plugins, please note that you’ll have to downgrade all of the plugins: The Events Calendar, Events Calendar PRO, Event Tickets & Event Tickets Plus. If you did so but it didn’t work as expected, were you seeing any errors?

Also, the snippet is working fine in my local install but another team member confirmed it doesn’t work for him either so we’ll need to revisit that.

Best,
Nico

[Nico]

Thanks for the follow-up Michael!

Maybe The Events Calendar Shortcode works for that – it’s a third party plugin and I personally didn’t tested it, but probably worth a shot. Adding the ability to set the events page as site home page is a logged feature request and it’s schedulled for our next feature release 4.3 coming in August approximately.

Give this a try and let me know about it,
Best,
Nico

[Nico]

Thanks for clarifying Joe!

I guess there’s nothing specific to events here, you can re-assign the author as you would do for post, page or any other content type (https://cloudup.com/cL3mtM7cFke):

• Go to the edit event screen.
• Under Screen Options make sure the author box is enabled.
• Select the new author (the box will probably show in the bottom of the screen).
• Click Update to save the changes.
• Ready!

This should do the trick, when the post author is changed, the user should be able to see this event in their My Events section in the front end of the site.

Please give this a try and let me know if it works for you,
Best,
Nico

[Nico]

Glad we could work this out Josh! It was a tricky issue, thanks for the patience while we worked it out 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Howdy Stephanie,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here.

I’m not quite sure about what you are looking for, but you can allow anonymous user to submit events or you can force them to log-in before doing so, you can change that in WP-Admin > Events > Settings > Community > Allow anonymous submissions (https://cloudup.com/cqLet2h_eq0).

Is this what you are trying to figure out?

Please let me know about it,
Best,
Nico

[Nico]

Hi Dirk,

Thanks for reaching out to us on this, and sorry to hear it’s an issue that has already been addressed 🙁

Can you please point me to the previous thread were you worked on this? If it was a legit bug there must be a report in our backlog and we can check that!

I’ll run some test in my local install with cancelled orders and such variations to review the flow and re-stock (or not) of tickets in cancelled orders.

I’ll give you a heads up on this soon!

Have a great weekend,
Nico

[Nico]

Hey Joe,

Thanks for reaching out to us! I’ll help you here, but before we jump into the actual solution I want to be sure about what we are trying to solve…

Do you want to create an event in the back-end as an admin and then assign this event to a subscriber (or the role you created)? Is this correct?

Please let me know about it,
Best,
Nico

[Nico]

Hi @dswiese,

Thanks for reaching out to us!

Regarding your inquire EventBrite tickets will work for what you are looking for! You can just import events into WordPress and that will work fine 🙂

Do you have any particular doubts?

While we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Best,
Nico

[Nico]

Hey you are welcome Torsten!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Jessica,

One of our devs wrote this snippet to fix this in interim, paste it in your theme (or chidl theme) functions.php file:


/**
* Temporary fix for missing Event Tickets Plus APM filters.
*/
add_action( 'init', function() {
if ( ! class_exists( 'Tribe__Tickets_Plus__APM' ) ) return;
new Tribe__Tickets_Plus__APM();
}, 20 );


Please let me know if it makes it right,
Have a great weekend,
Nico

[Nico]

Glad to hear this worked Khaled!

Also stocked to hear you are trying to learn more about our plugins 🙂

In this case we are using a filter (basically a way of changing the value of a variable without touching the wp or plugin core files – more about this here) to modify the notice output. The code inside the function is specific to how the notices are stored, filtering other values might be as simple as returning a value and that’s it.

Other way of doing the same thing would be to change the default translation string for a custom string:

/*
* Custom theme text: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/
*/
function tribe_custom_theme_text ( $translations, $text, $domain ) {

$custom_text = array(
'No results were found for %1$s in or near %2$s.' => 'There were no events found. Please try your search again with City name or Zip Code.',
);

if((strpos($domain, 'tribe-') === 0 || strpos($domain, 'the-events-') === 0 || strpos($domain, 'event-') === 0) && array_key_exists($text, $custom_text) ) {
$text = $custom_text[$text];
}

return $text;
}
add_filter('gettext', 'tribe_custom_theme_text', 20, 3);


Hope that helps to give you an idea of how this works!

Please let me know if you have any follow-up questions,

Best,
Nico

[Nico]

Howdy Michael,

Welcome to our support forums and thanks for reaching out to us! We are flattered to hear about this 🙂

This a common request for WordPress custom post types in general (not just for events or something specific to our plugin), the answer is basically this cannot be done without a bit of hacking! I’ve found an interesting article showing a technique to do this: http://kellenmace.com/remove-custom-post-type-slug-from-permalinks/

Give that a try and let me know about it,
Have a great weekend,
Nico

PS: awesome avatar

[Nico]

Hey James,

Thanks for the quick follow-up! My bad I forgot to include the magic part of the URL 😛

http://sitename.com/organizer/org-name/?ical=1 that should do the trick. This is the same URL you’ll find at the bottom of the page ‘+ Export listed events’.

Checking this in your site: http://www.funferret.co.uk/organiser/5-star-unique-talent-dance-drama-and-singing-classes/?ical=1 doesn’t return the expected feed of events nor the link at the bottom of the page is doing 🙁

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about it,
Best,
Nico

[Nico]

Thanks for the update Craig and sorry again for the hassle here!

Have a great weekend,
Nico

[Author]

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