Nico

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Viewing 15 posts - 3,376 through 3,390 (of 6,506 total)
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  • in reply to: 404 error on main events page #1132549
    Nico
    Member

    Howdy Hector,

    Welcome to our support forums and thanks for reaching out to us! Sorry to hear about this issue, I’ll help you out here 🙂

    I guess none of the troubleshooting steps helped here! But please confirm this.

    Try the following:

    • Go to WP-Admin > Events > Settings > Display > Enable event views and just select the ‘List’.
    • In the same page make sure Default view is set to ‘List’ as well and click ‘Save Changes’.
    • Re-check the calendar to see if it’s working.
    • In case it’s not working still try the same but set ‘Month’ view instead.
    • Re-check, if it’s working restore your previous settings and re-test once again

    Hope that makes it right,
    Best,
    Nico

    Nico
    Member

    Nadim,

    Here’s what the dev team thinks might be causing the issue: “The tribe_events_linked_posts JS variable gets initialized as a wp_localize_script() with jquery as a dependency. If the theme is dequeuing jquery for some reason, that could be the culprit.”

    If that’s the case, this snippet might help:

    function tribe_snippet_localize_linked_posts() {
    wp_localize_script( 'events-admin', 'tribe_events_linked_posts', Tribe__Events__Linked_Posts::instance()->get_post_type_container_data() );
    }

    add_action( 'wp_enqueue_scripts', 'tribe_snippet_localize_linked_posts' );

    Please send over these details to the Venedor support team,
    Thanks,
    Nico

    in reply to: .po and .mo files in Spanish and Catalan no working #1132481
    Nico
    Member

    Gracias por responder Alba!

    ¿A qué te refieres con las traducciones por defecto?

    Me refería a simplemente instalar el plugin y cambiar el idioma de WordPress sin ningún tipo de customizacion!

    Durante el fin de semana recibimos algunos reportes mas sobre problemas con las traducciones y pudimos confirmar que hay un bug de nuestro lado. Al parecer fue introducido en la versión 4.2 de nuestros plugins 🙁

    La solución temporaria es volver a la versión 4.1.4 (que puede descargar de aca), para mas detalles sobre como instalar una versión mas antigua checkea este articulo → Downgrading a plugin to a past version.

    Voy a setear el este ticket como ‘Pending Fix’. Cuando tenga alguna información sobre como solucionar el problema o cuando va a estar disponible un update que lo solucione te escribo nuevamente.

    Gracias,
    Nico

    Nico
    Member

    Thanks for the follow-up Nadim! Indeed it looks like the theme is causing this, thanks for testing it out.

    Can you reach out to them to report the issue? I’ll share the error description with our dev team to see if they have any clues on why this is breaking.

    Please let me know if they are aware of the issue or able to provide a solution,
    Best,
    Nico

    in reply to: Mixed language problems after update #1132466
    Nico
    Member

    Hi Michael,

    Thanks so much for the heads-up! We received a couple of more reports on translations malfunctioning during the weekend, and it seems that something went wrong in 4.2 indeed.

    We are actively looking into this issue to get more info and a workaround. For now downgrading is in fact the best solution!

    I’ll set the status to ‘Pending Fix’ and will give you some more info when we discover what’s up!

    Best,
    Nico

    in reply to: How Does Someone Override event-recurrance.php? #1132455
    Nico
    Member

    Stocked to hear Jake! That’s a perfect solution 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Hope you have a great week,
    Nico

    in reply to: Event posts auto expiration #1132453
    Nico
    Member

    You are welcome Lucy! Can you try with the following arguments instead?


    $args = array( 'posts_per_page' => 3, 'eventDisplay' => 'upcoming' );

    That should do the trick!
    Best,
    Nico

    in reply to: Calendar Page Title #1132404
    Nico
    Member

    Hey Gene,

    My bad! Just replace the code with this updated snippet:


    /* hide theme page title in calendar views, single event views and community submit, edit and list pages */
    .post-type-archive-tribe_events #pagetitle,
    .single-tribe_events #pagetitle,
    .tribe_community_list #pagetitle,
    .tribe_community_edit #pagetitle {
    display: none;
    }

    Hope this makes it right finally,
    Best,
    Nico

    Nico
    Member

    Thanks for the follow up Karim!

    Indeed there are a lot of customers using both plugins, but we don’t have a particular list of case studies of sites using them. Please do check the community events showcase, you’ll probably find a couple of sites using both. This is one of them → https://sportsguidemag.com/

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    in reply to: Displaying Event Details in Site Search Results #1132386
    Nico
    Member

    That’s great Aaron!

    Printing the URL should be easy:


    " >Register now

    Please let me know if this gets it right,
    Best,
    Nico

    in reply to: Custom Fields not showing in Front-End #1132375
    Nico
    Member

    Really stocked to hear Tobias 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Glad to be of service,
    Nico

    Nico
    Member

    Thanks for the heads-up, glad to hear this is now working Saif 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Single events not completely translated #1132136
    Nico
    Member

    Hi Dana,

    Thanks for reaching out to us on this. I’ll help you getting it right!

    Sometimes, theme have their own translation for some string like the ones you mention so first thing to try is to switch the theme to a default WordPress one and see if the problem persists. If the issue is gone when the theme is switched then we can narrow this down to an issue in the Music Band Theme.

    On the other hand if the issue persists, please follow-up with the version of our plugins you are using and we will continue to look into this.

    Best,
    Nico

    Nico
    Member

    Hi there Karim,

    Thanks for your interest in our products!

    We do have a Nonprofit Partnership program that allows approved organizations to use Events Calendar PRO for free, as well as providing discounts on our other plugins. You can read our Nonprofit Program Knowledgebase article to get all the details. On that page you’ll find a link to our application form with further instructions.

    Regarding the time span for the application to be process, it generally takes less than a week to get a reply. The documentation, delay and process are the same for PRO (free) and for additional plugins (discounts).

    Thanks and we look forward to hearing from you!

    Best,
    Nico

    in reply to: Multi Languages settings #1132132
    Nico
    Member

    Hola Hernan, como estas?

    Me tome la libertad de contestarte en castellano pero si queres que sigamos la conversión en ingles avisame 🙂

    Si el sitio tiene un solo idioma (Español) entonces cambiando el idioma del sitio desde WP-Admin > Settings > General > Site Language. En caso de que el sitio este en mas de un idioma (Español e Ingles por ejemplo), entonces no es tan simple la solución! Una opción es trabajar con el plugin WPML que se integra con The Events Calendar o buscar otro plugin para multi-idioma en WordPress aunque en este caso no podemos garantizar el soporte con nuestros productos.

    Espero mi respuesta sirva para aclarar la duda,
    Saludos,
    Nico

Viewing 15 posts - 3,376 through 3,390 (of 6,506 total)