[Nico]

Howdy @cityofsailsrocknroll,

Welcome to our support forums and thanks for reaching out to us! I’ll help you here 🙂

Can you please send over a screenshot of the recurrence settings for the event? Also, please follow-up with your system information so I can check for any setting related to date format making this fail.

Thanks so much,
Nico

[Nico]

This reply is private.

[Nico]

Thanks for following up Martin! Glad to hear we are getting close to have this as you need 🙂

Indeed the snippet is for the front-end display but you still need to input the price in the ‘10.50’ format in the back-end.

Over here it is quite common to write: € 30,-

No problem, let’s look into making the snippet more complete:

/* Custom format for event cost */
function tribe_custom_cost_fomat ( $cost, $post_id, $with_currency_symbol ) {

if( $cost == '' || $cost == 'Free' || $cost == 'Eintritt frei' ) return $cost;

$cost = str_replace ( '.' , ',' , $cost );
$cost .= ',-';

return $cost;
}

add_filter( 'tribe_get_cost', 'tribe_custom_cost_fomat', 10, 3 );


Please update the snippet and let me know if it works as expected,
Best,
Nico

[Nico]

Hi Matthew,

Thanks for reaching out to us on this!

Unfortunately we do not have a recommended theme’s list to point you to. I’d say the best way to find a good compatible theme is to use Theme Forest ‘compatible with’ filter. We have many customer you use Divi or Avada, also themes from Kriesi. Another tip is to reach out and ask the theme developers about compatibility with our own plugins before actually buying.

You can also get a copy of the theme we use in our own demo site: http://wpshindig.com/download-mt-demo-theme/

Hope that helps, any other thing I might help you with,
Best,
Nico

[Nico]

Thanks for following up Dylan and sorry for the delay in my reply!

I think the issue here is you are setting ‘VIC’ as the state in the venue address, and it should be the full state name ‘Victoria’. Can you try to make that change and re-try this? At least that the difference I can see at first sight from your site and the demo one.

Also, please note that when you search in month view the search will just run in the current month (or current week if it’s week view, etc). If the test above doesn’t work, create a new venue with the same address (using full Victoria) and add it to a sample event? One last thing we could try is to set lat and long data for the event.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Sarah,

Andras will be out so I’ll continue to help you on this issue!

I should remove WooTickets from my plugins and only install the Event Tickets Plus instead?

Yes, deactivate WooTickets (you can remove it after you test the update) and install (and activate) Event Tickets and Event Tickets Plus.

Regarding the string, I think this is the one you are looking for → Upcoming %s, which translation currently is Prochains %s. Please note that the %s part is replaced by the Events translation.

Please let me know if this is what you were looking for,
Best,
Nico

[Nico]

Stocked to hear Colleen and glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Sean,

Just wanted to give you a heads-up on this issue: other users are experiencing the same glitch, and I’m trying to help theme here → https://theeventscalendar.com/support/forums/topic/organizer-cant-be-set-as-required-field/

Feel free to chime in if you are still interested in a workaround.

Best,
Nico

[Nico]

Hey Jesse and Karly,

Thanks for the patience while I looked into this! As George stated in his reply it’s not a simple issue for sure, but hopefully I could find a workaround.

First of all please remove ‘organizer’ from the snippet here if you are using it. Once that’s removed or commented out paste this new snippet in your theme (or child theme) functions.php file:


/* Check for a valid Organizer (a saved organizer or a new one with name + email) */
add_filter( 'tribe_community_events_form_errors', 'ce_custom_error_msg' );

function ce_custom_error_msg( $errors ) {

// bail if no post
if ( empty( $_POST ) ) return $errors;

// check for at least 1 valid organizer
$valid_organizer = false;

$cant_organizers = count ( $_POST['organizer']['OrganizerID'] );

for ( $i = 0; $i < $cant_organizers; $i++ ) {

// saved organizer
if ( !empty( $_POST['organizer']['OrganizerID'][$i] ) ) {
$valid_organizer = true;
break;
}

// organizer has name and email
if ( !empty( $_POST['organizer']['Organizer'][$i] ) && !empty( $_POST['organizer']['Email'][$i] ) ) {
$valid_organizer = true;
break;
}

}

if ( $valid_organizer ) return $errors;

// add organizer error message
$existing_errors = '';
$type = 'error';

if ( is_array( $errors ) ) {
$existing_errors = $errors[0]['message'];
$type = $errors[0]['type'];
}

$errors[0] = array(
'type' => $type,
'message' => $existing_errors . '<p>Event Organizer is required</p>'
);

return $errors;
}


I gave this a go locally and it works as expected but be sure to test this extensively before using it on a live site. I’ll also make sure this is logged as a bug and assosiate the internal ticket with this thread to give you a heads up when it’s fixed.

Please let me know if this works as expected,
Best,
Nico

[Nico]

Hi there Alec,

Thanks for reaching out to us on this! I’ll help you getting this right 🙂

First of all, Can you please send me a link to the site URL where I can see this? I’m not able to find this in the site URL in the system information.

Also, please try to switch to TwentySixteen theme and re-check if those inline styles are present. I’m not seeing those styles in my local site so maybe your theme is adding those? Also, try copying the ‘tribe-events’ folder with your custom CSS to the TwentySixteen folder and re-check if it works correctly there.

Please let me know about it,
Best,
Nico

[Nico]

Hi Marc,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for the heads-up James! Glad to hear you could sort this out 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great one,
Nico

[Nico]

Perfection thanks for the heads-up Michael and props to the Raw HTML PRO dev 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for following up Abby and sorry for the delay in my reply!

Let’s do the following, please update the snippet I sent to this:


/* Re-hook WooTickets form */
function tribe_rehook_tickets_form ( ) {

if ( ! class_exists('Tribe__Tickets_Plus__Commerce__WooCommerce__Main') ) return;

$tickets = Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance();
$tickets_view = Tribe__Tickets__Tickets_View::instance();

// prevent form to be printed in the_content
remove_filter( 'the_content', array( $tickets, 'front_end_tickets_form_in_content' ) );

// re-hook tickets form to custom action
add_action( 'custom_tickets', array( $tickets, 'front_end_tickets_form' ) );

// prevent the tickets link section to be printed in the_content
remove_filter( 'the_content', array( $tickets_view, 'inject_link_template_the_content' ), 9 );
}

add_action ( 'init', 'tribe_rehook_tickets_form' );


And add the following line in your template to fire the tickets form action:


<?php do_action('custom_tickets'); ?>


This is a better way of doing this than adding the code directly into the template as you mention in a previous reply.

Regarding the ‘view your tickets’ part, I added a line in the snippet to remove the filter for that.

Please give this a try and let me know if it works as expected,
Best,
Nico

[Nico]

Hi Catherine,

Thanks for following up and sorry for the delay in my reply!

Can you please add the snippet below to your theme’s functions.php file? Once the snippet is in place visit the event page and check if the map is shown now, then remove the script!

/* Force 'show map' option for given event id. Once the map is working remove this snippet */
function tribe_force_show_map ( ) {

$event_id = 2191;
//2191 > http://www.adultlearnersweek.org/event/meditation-mayham/

update_post_meta ( $event_id, '_EventShowMap', 1);
}

add_action ( 'init', 'tribe_force_show_map');


I found a logged bug that might be taking part in this issue. Basically once the event is saved the checkbox to adjust map settings (and override whatever is defined in the venue settings) is not shown. A fix for this is coming out in next maintenance release 4.2.3 next week.

Please let me know if this makes it right again,
Best,
Nico

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