Forum Replies Created
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AuthorPosts
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July 25, 2016 at 3:27 pm in reply to: Lost attendee information when buying 10 pack of tickets #1143857
Nico
MemberHi there Tim,
Thanks for reaching out and sorry to hear about the data loss š
I’m not sure what caused this. Probably the discount applied to the purchase of the ten orders? When you tried to reproduce this, you actually set-up the exact same settings?
In the mean time you can download this helper plugin: https://cloudup.com/c_xLidTthEJ, paste the file into the wp-content/plugins/ directory of your site and be sure to active it after. Here’s a quick video of how the plugins works: https://cloudup.com/cYv8pC0kXuV – Basically makes attendee meta fields editable on click, and when you press ‘enter’ the content is saved, pretty simple.
Please let me know if you are able to reproduce the issue so I can take a look at what’s going on under the hood,
Thanks,
NicoNico
MemberHi there Agnes,
Thanks for reaching out to us! Unfortunately your message came through incomplete. Can you please re-send the issue description?
Best,
NicoNico
MemberHowdy David,
Welcome to our support forums and thanks for reaching out to us! I’ll help you here…
First of all I would recommend reaching out the theme developers on this, they are probably best suited to answer this question. Anyway I see you could sort this out in some way in the live site. If this is still an issue please let me know and I can craft a CSS snippet to patch the issue.
Please let me know about it,
Best,
NicoJuly 25, 2016 at 2:16 pm in reply to: Renewed Events Tickets Plus but Tribe applied renewal to the calendar #1143827Nico
MemberThis reply is private.
July 25, 2016 at 2:07 pm in reply to: Renewed Events Tickets Plus but Tribe applied renewal to the calendar #1143824Nico
MemberThis reply is private.
Nico
MemberHowdy Lukas,
Welcome to our support forums and thanks for reaching out to us. I’ll help you here!
Regarding the first issue, WooCommerce provides built in support for PayPal there’s no need to install any additional add-ons to make that work as far as I’m aware of. Braintree is a PayPal company so it’s not something super crazy to see them related, but again as far I know you don’t need to install any additional plugins or extensions for PayPal support in Woo.
On the āTerms & Conditionsā question, this is def not my area of expertise but it looks like Shopify has a tool to generate this: https://www.shopify.com/tools/policy-generator/terms-and-conditions – also if you perform a search for ‘terms and conditions template for online store’ you’ll get to other resources.
Hope that helps,
Best,
NicoJuly 25, 2016 at 1:45 pm in reply to: Only Want Search Bar Only And Then Redirect To Results Page #1143812Nico
MemberHi Donovan,
Thanks for reaching out to us on this! Interesting request…
At this point we only have shortcode support for widgets. We are working on shortcode support for full views, and hopefully we will see that included in next feature release 4.3 coming out late next month (at least that’s the plan now).
There’s a third-party plugin that add short code functionality to The Events Calendar code version: https://wordpress.org/plugins/the-events-calendar-shortcode/ – I haven’t tried it out and I don’t think it will help you out on this one but might be a good starting point if you are trying to work on this.
Regarding the events bar there’s no easy way of including it in all pages. There’s a past exchange that exemplifies a bit the situation: https://theeventscalendar.com/support/forums/topic/include-tribe-bar-on-every-page/
Rounding up, it’s possible to build this customization by including the events bar template, styles and scripts. It will probably require some custom code to link all parts but sounds doable. As this is an advanced customization we won’t be able to help much on the details, but surely point you into the right direction if you have any doubts along the way.
Best,
NicoNico
MemberHi there @ECHexNation,
Thanks for reaching out to us on this and sorry to hear about this issue.
Can you please clarify a bit on how it relates to translations? (we can only provide support for translation related issue here)
Also, when you say ‘locations’ are you referring to venues? Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.
Please let me know about these,
Best,
NicoJuly 25, 2016 at 12:03 pm in reply to: Javascript Error causes customizer issue after theme update and wordpress update #1143775Nico
MemberThis reply is private.
Nico
MemberThanks for following up Karly!
I just did a quick test on my local install and the form is validating that the organizer name and email are mandatory. if you select a saved organizer then no further validation is required.
This is the test I’m running, maybe you notice something different from what you are testing: https://cloudup.com/c_GjJ2RUUgj
Please let me know about it,
Best,
NicoJuly 25, 2016 at 11:19 am in reply to: How can I introduce information throught The Event Calendar's details section ? #1143745Nico
MemberThanks for following up Marie!
I’m not sure I fully understand what you are looking for here. I thought you were trying to add new fields for facilities and admissions fees and have those displayed in the details section of the single event page.
If you do not want to create extra fields for that, then we should look at a different solution. Maybe adding these in the event excerpt and showing that in the details section? Or maybe adding a ‘details’ field just to be displayed there? Not sure what would work best for you…
Please let me know if I’m getting this right,
Best,
NicoNico
MemberThanks for confirming Kate! Let’s resolve the filter issue…
Iād like the Community parent category (and any subcategories) to NOT appear in the filter bar on the main /events page. Then Iād like the Workshops parent category (and any subcategories) to NOT appear in the filter bar on the /events/category/community page.
So in main events page you need to hide community (and subs) and show the workshops (and subs). On the other hand while viewing the community category page, you want to hide workshops (and subs) and show community (and subs), right?
If that’s the case then the snippet should be the following:
/* Hide categories from filterbar */
function tribe_hide_filterbar_categories ( $values, $slug ) {// bail if not event category values
if ( $slug != 'eventcategory' ) return $values;$cat = get_queried_object();
$hide_cat = '';
// if we are not on event categry page hide 'community'
// if we are on community category page hide 'workshops'
if ( !tribe_is_event_category() ) {
$hide_cat = 'community';
} else if ( tribe_is_event_category() && $cat->slug == 'community' ) {
$hide_cat = 'workshops';
}if ( !empty($hide_cat) ) {
$hide_term = get_term_by( 'slug', $hide_cat, Tribe__Events__Main::TAXONOMY );
}foreach ($values as $key => $value ) {
// hide category and subs
if( $value['data']['slug'] == $hide_cat ) {
unset($values[$key]);
} else if ( isset ( $hide_term ) ) {
$term = get_term_by( 'id', $value['value'], Tribe__Events__Main::TAXONOMY );if ( $term->parent == $hide_term->term_id ) {
unset($values[$key]);
}
}}
return $values;
}add_filter( 'tribe_events_filter_values', 'tribe_hide_filterbar_categories', 10, 2 );
The code above assumes the event category slugs are ‘community’ and ‘workshops’, so be sure to check that’s correct!
Please let me know if this works for you,
Best,
NicoNico
MemberGlad to hear we are making some progress here!
1. I am using āThis Week Eventsā as the widget. Can you confirm thatās correct?
Totally possible. I didn’t get the screenshots thou š
2. When I swapped between āThis Week Eventsā and āEvents Calendarā the āEvents Calendarā widget DID show images! But it was vertical, and does not seem to have an easy way to customize the layout (to horizontal). And it showed a mini-version (icon) of the monthly calendar.
Looks like you are using another widget indeed. The tutorial is valid for list widget and advanced list plugins. If you are using this week widget we can also embed the image there, it just will require another coding. But if that’s the case please let me know and I’ll look into it!
Thanks,
NicoNico
MemberThis reply is private.
July 25, 2016 at 10:12 am in reply to: Editing in Woocommerce – venue and and host entry lost #1143696Nico
MemberThanks for chiming in Thomas!
There’s still no solution for this issue š The good news is a fix is coming in next maintenance release 4.2.4 (at least that’s the plan now). So hopefully this will be addressed in two weeks time š
Take a look to our release schedule if you are interested in more information about maintenance releases.
Thanks,
Nico -
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