Help Desk

No location infomation

  • | Permalink

    When I try to create or choose a location from the backend, no location has been saved after I publish or update a event.
    I try to turn off and change theme, the problem still here.
    So, what can I do?

    Posts: 6531 Topics: 11
    | Permalink

    Hi there @ECHexNation,

    Thanks for reaching out to us on this and sorry to hear about this issue.

    Can you please clarify a bit on how it relates to translations? (we can only provide support for translation related issue here)

    Also, when you say ‘locations’ are you referring to venues? Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Please let me know about these,
    Best,
    Nico

    Posts: 65
    | Permalink
    Correct Answer

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.