[Nico]

Excelente! Muchas gracias por confirmar 🙂

Voy a cerrar el ticket, espero que tengas un buen fin de semana.

Saludos,
Nico

[Nico]

Hi there Randy,

Thanks for getting in touch with us! I can help you here but I don’t think I fully understand the issue so let’s begin by clarifying this a bit:

I noticed that an event happening today is currently being archived under “Past Events”. However, this shouldn’t be the case since it is currently ongoing.

Is this happening in a calendar view or in an events query like the one you show in the next reply?

Regarding the code you shared, the date format is not correct. Try the following:

$events = tribe_get_events( array(
'posts_per_page' => 2,
'order' => DESC,
'end_date' => date( 'Y-m-d H:i:s' ),
'eventDisplay' => 'custom'
) );


Please let me know about it,
Best,
Nico

[Nico]

Hi there Tony,

Thanks for getting in touch with us! I can see the issue here, but I guess what’s happening here is that when you call the_title the events has been queried already.

Can you please let me know what you want to show in that area? Maybe this knowledge base article helps you out > Altering or removing titles on calendar views

Please let me know about it,
Best,
Nico

[Nico]

Hi there Michael,

Thanks for getting in touch with us!

I’m afraid you can only override view files, and not classes like iCal.php. Can you please elaborate on what you a trying to do?

Maybe you can hook to ‘tribe_events_after_footer’ action to display the content after the export link?

Please let me know about it and I’ll help you out,
Best,
Nico

[Nico]

Thanks for the patience here Damion! And for the further suggestions as well.

I could run some more tests on this and apparently the part of the code slowing down everything is the one trying to match country codes with their names. When I comment out that part of the code I see things running pretty smoothly (almost at the same speed you get when disabling the Country filter).

I need to say this a bit above my technical chops, I can see some loops in there that multiplied by the amount of countries in the site could be the cause of this slowdown. Anyway I’m not sure at all how can that part of the code could be refactored. This said let me escalate this to a more technically proficient member of the team and I’ll get back to you as soon as I have something to share!

Thanks once again for being a great customer 🙂
Best,
Nico

[Nico]

Thanks for following up Craig!

how do I make the events calendar plugin work if I disable it? The only way to display the view I want is to enable pro version. When I do disable the pro version it shows the shortcode for the pro plugin and no calendar.

Sorry, I was not aware that you were using the PRO shortcodes to display the calendar! Also it’s not possible to use photo view without PRO. I was referring to disable PRO and try the import. After that, re-enable PRO and check if that worked.

The events that are showing a cover image have the featured image set.

I assume that the ones that are not showing the picture actually don’t have a featured image set, right?

Seems like you are being affected by the bug I mentioned in my first reply 🙁

Please let me know about the suggested test,
Best,
Nico

[Nico]

Thanks for following up Sue!

Let me say I’m pretty surprised to hear about the settings not saving in the admin! Let’s tackle this part of the issue first:

– Are other settings (or other settings tabs) not being saved as well?
– Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.
– Do you see any JavaScript errors in the browser console? More info on this here → Using the browser console to diagnose JavaScript errors.

Please let me know about this,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Thanks for the heads-up Felix! Stocked to hear you could sort this out, great work 😉

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Jack,

Thanks for following up! I could develop a JS snippet to help you on this, just add the following code to your theme’s (or child theme’s) functions.php file:

https://gist.github.com/niconerd/466453697713a569dcc97d924340fa01

Please let me know if this works for you,
Best,
Nico

[Nico]

Hey John,

Thanks for the patience while I worked on this!

Just add this code to your theme’s (or child theme’s) functions.php file and it should do the trick!

https://gist.github.com/niconerd/31841add681d5c32f2d7c2ef8ab65915

The snippets assumes you are using WooCommerce tickets and that jQuery is loaded on the page (true for most cases). If any of those conditions are not true in your site let me know about it and I’ll make some adjustments!

Best,
Nico

[Nico]

Thanks for following up Tom! Great catch!

I’m mostly sure this is the cause of the issue. Can you confirm you are not seeing this error when using WordPress default themes like Twenty Sixteen? If that’s the case then the best would be to reach out to the Venedor theme developers and report this issue.

If the issue still persists when using a default theme, I’d suggest deleting and re-installing all of our plugins (Manual updates guide). Sometimes corrupt downloads cause these weird errors.

Please let me know about it,
Best,
Nico

[Nico]

You are welcome Ryan! Maybe it’s a good idea to reach out to their support team on this?

Anyway you can also force the color change with a small CSS snippet:

.single-tribe_events .sidebar .tribe-events-single-section-title, .single-tribe_events .sidebar .tribe-events-tickets-title, .single-tribe_events .sidebar .widget .heading .widget-title, .single-tribe_events .sidebar .widget .widget-title {
background-color: red;
}


Please let me know if you can solve this,
Best,
Nico

[Nico]

Thanks for following up! You can find the cost of the multisite license in each product page.

Check out the Events Calendar PRO product page for more info on it. Beneath the regular prices you’ll see a link to show unlimited and multisite license options.

Best,
Nico

[Nico]

Hola Antonio, como estas?

Un gusto poder ayudarte nuevamente!

Por lo que veo el evento si se ve en el listado de ‘Prado del Rey’. Al parecer dicho evento estaba en ‘Draft / Borrador’ y por esa razón no podia verlo en el listado.

Crees que esta resulto el problema o me estoy perdiendo algo aquí?

Gracias,
Nico

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