[Nico]

This reply is private.

[Nico]

Thanks for following up Jack!

I’m not able to see the link you sent me looks like it’s password protected or something similar? Also, if tickets are in a page and not in an event this script won’t work as it’s checking if the user is viewing a single event page.

Please make the link public or send a temp password in a private reply so I can see the tickets form,
Best,
Nico

[Nico]

Thanks for sending the file over!

I could find the issue and created a temporary workaround for it. Try pasting the code below in your child theme’s functions.php file:

https://gist.github.com/niconerd/ae35457843637664a7590893384a2634

There seems to be an issue with how this script is generated (attached to the jquery script handle), I’ll touch base with our devs to see if we are doing things correctly and this is an issue in Venedor source or if we could do better here.

Please try the fix and let me know if it works for now,
Best,
Nico

[Nico]

Hi there Dustin,

Thanks for getting in touch with us!

To delete all events from the site you can use a plugin like Bulk Delete (or search for a similar plugin).

I am needing to change all the times on everything due to a bug in the system and I can’t do it.

Are you referring to a bug in our plugins? If so can you describe it? Have you seen other reports of this?

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi there Jason,

Thanks for getting in touch with us and sorry to hear about this issue 🙁

I just asked our QA team to run some tests with Event Tickets and Event Tickets Plus + PHP 7 (which I see is the version you are using) but they couldn’t reproduce the issue. I also tested this in my local install with PHP 5.6 without seeing any errors.

Can you please try to delete the plugins, re-download and re-install them? You won’t loose any event data. If you are not sure how to proceed please take a look at this guide → Manual Updates.

If the error persists after re-installing, please let me know about it,
Best,
Nico

[Nico]

Hey Shaun,

Thanks for getting in touch! Looks like Gustavo’s code is a bit outdated. I’ll share an updated solution 🙂

Just un-install the support plugin, and past the snippet bwlo in your theme’s (or child theme’s) functions.php file:

/* Tribe, add price to tootltip data array */
/* You'll need to add the price output to your template override of tooltip.php */
function tribe_add_price_tooltip_data( $json, $event, $additional ){

$json['price'] = 0;

if ( tribe_get_cost() ) {
$json['price'] = tribe_get_cost( null, true );
}

return $json;
}

add_filter( 'tribe_events_template_data_array', 'tribe_add_price_tooltip_data', 10, 3 );


Once that’s done, create a template override (more details on our themer’s guide) of the tooltip.php file. Just add the lines you where adding in the sample you shared:

[[ if(price) { ]]

Price: [[=raw price]]

[[ } ]]


Please let me know if this works for you,
Best,
Nico

[Nico]

Hey Norbert,

Glad to help you here as well!

If you are running WooCommerce tickets, pasting the following code in your theme’s (or child theme’s) functions.php file will do the trick:

/*
* Add tickets form to event listings
*/
if ( class_exists( 'Tribe__Tickets_Plus__Commerce__WooCommerce__Main' ) ) {
add_action ( 'tribe_events_after_the_content', array( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), 'front_end_tickets_form' ), 10 );
}


If you are using a different e-commerce plugin let me know which one and I’ll adjust the code,
Best,
Nico

[Nico]

Hi there Norbert,

Thanks for getting in touch with us! I can help you here 🙂

The event description in list view is the post excerpt. This can be manually set when editing/creating an event or it will be automatically generated (in this process html tags like the read more will be stripped). Please take a look at this article going over how this works → The Trouble with Excerpts.

Hope that helps,
Best,
Nico

[Nico]

Hi there Sandrine,

Thanks for getting in touch with us!

There are a couple of ways of moving your content. One of them is Using WordPress Export Tools to Migrate Events Content. You can also start site B using the same database that site A had been using, if that makes sense for this case.

What’s the best way to do it (including the licence keys for the products) ?

You’ll need to re-set the plugin configuration and license keys manually. Unless you use site A database for site B!

Please let me know if that helps,
Best,
Nico

[Nico]

Hi there Shaun,

Thanks for getting in touch with us! I’ll help you on this 🙂

Before I craft the snippet I just want to know if you need this exclusively for ‘venue pages’ or for events lists in general (view list of calendar).

Please let me know about it and I’ll prepare a script for this,
Best,
Nico

[Nico]

Buenisimo Antonio 🙂

Espero que podamos solucionar rápidamente los bugs que mencionas, que como bien decís ya fueron reportados por otros usuarios en el sitio.

Voy a cerrar este ticket, si surjen nuevos problemas no dudes en abrir uno nuevo.

Saludos, y buen fin de semana,
Nico

[Nico]

Hi there Mina,

Thanks for getting in touch with us!

I just tried to reproduce this but it’s looking just fine for me. Also, I haven’t seen any other customers reporting this after the update so not sure about this…

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Thanks,
Nico

[Nico]

Hey,

Thanks for getting in touch with us!

This post seems to be a duplicate of this one → https://theeventscalendar.com/support/forums/topic/how-to-integrate-the-calendar-on-the-home-page/ which I’ve assigned to a team meber that speaks French. He will be helping out there 🙂

Best,
Nico

[Nico]

Hola David, como estas?

Me tome la libertad de responderte en Español ya que al parecer tu sitio esta en ese idioma!

Vamos por partes: el plugin que adquiriste es Event Tickets Plus que sirve para vender tickets para eventos. Para comenzar a utilizarlo te recomiendo esta guia → New User Primer: Event Tickets & Event Tickets Plus.

Event Aggregator es un producto distinto que sirve para importar eventos desde fuentes externas (Google Calendar, Facebook, Meetup, etc). Para mas información → New User Primer: Event Aggregator.

Espero esta aclaración sea de ayuda,
Saludos,
Nico

[Author]

Posts