Create recurring events in advance for…. not saving

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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #1193406
    Susan Haebig
    Participant

    Hi,
    I changed the number of months I want “Create recurring events in advance for” from 12 to 6 months and saved the changes. The changes are not being saved. When I view Events, it still shows through November 2017.
    You help is appreciated, Sue

    #1193444
    Nico
    Member

    Hi there Sue,

    Thanks for getting in touch with us!

    The changes are not being saved.
    Do you mean that the change in Events > Settings > General are not actually saved or that there are still events ‘out of date’?

    If you go to said event and Re-save it, Does that make any difference?

    Please let me know about it,
    Best,
    Nico

    #1193511
    Susan Haebig
    Participant

    Hi Nico,
    Yes, the change in Events > Settings > General are not actually saved. I had it set so that recurring events would be created 12 months in advance. I changed it to 6 months and events are still being created 12 months in advance.

    I saved this change a second time with same results. Also signed out of WP and back in to find it still had not saved. I attached a screenshot of the setting I am talking about.

    Thank you for your quick response, Sue

    #1194061
    Nico
    Member

    Thanks for following up Sue!

    Let me say I’m pretty surprised to hear about the settings not saving in the admin! Let’s tackle this part of the issue first:

    – Are other settings (or other settings tabs) not being saved as well?
    – Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.
    – Do you see any JavaScript errors in the browser console? More info on this here → Using the browser console to diagnose JavaScript errors.

    Please let me know about this,
    Best,
    Nico

    #1194662
    Susan Haebig
    Participant

    Hi Nico,
    I set up the Events Calendar (saved settings) 11 months ago. No problems. The website went live 4/1/2016. This is the first time I have tried to change a setting. Below is what I saw in the browser console on the General Settings page. Should I have done this on the page where the list of events is shown?

    This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for further details and to join the discussion on related tools and features!

    Thank you, Sue

    #1196148
    Nico
    Member

    This reply is private.

    #1196165
    Susan Haebig
    Participant

    Hi Nico,
    I wish this was not so complicated. Being a first time website builder, I am not comfortable switching themes or disabling plug-ins and I do not have a staging site. If it would help us, I could set you up as an administrator. Let me know.
    Thank you, Susan

    #1196786
    Nico
    Member

    This reply is private.

    #1196828
    Susan Haebig
    Participant

    This reply is private.

    #1196952
    Nico
    Member

    This reply is private.

    #1197118
    Susan Haebig
    Participant

    This reply is private.

    #1197628
    Nico
    Member

    This reply is private.

    #1197646
    Susan Haebig
    Participant

    This reply is private.

    #1197647
    Susan Haebig
    Participant

    This reply is private.

    #1199527
    Nico
    Member

    This reply is private.

Viewing 15 posts - 1 through 15 (of 17 total)
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