Nico

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Viewing 15 posts - 1,786 through 1,800 (of 6,506 total)
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  • in reply to: Related Events #1203980
    Nico
    Member

    Hey Sascha,

    Thanks for getting in touch with us and for the heads-up about the resolution of the issue! I really appreciate you posting the code to get this working ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Display issues on front end #1203878
    Nico
    Member

    Hey Bojan,

    I’m closing this thread as your license has been refunded.

    Cheers,
    Nico

    in reply to: Refund! #1203873
    Nico
    Member

    Hey Bojan,

    Thanks for getting in touch with us!

    I’m sorry our plugin didn’t meet your needs. I’ve processed the refund and you’ll see the funds back into your account in 5-10 days.

    Best,
    Nico

    Nico
    Member

    Hey James,

    Thanks for reaching out and sorry to hear you are being affected by this issue ?

    We are working on a hotfix release to solve this right as soon as possible. In the meantime the fix proposed here will make this right.

    Best,
    Nico

    Nico
    Member

    Hey folks,

    Thanks for reaching out and sorry to hear you are being affected by this issue ?

    We are working on a hotfix release to solve this right as soon as possible. In the meantime the fix proposed here will make this right.

    Best,
    Nico

    in reply to: Urgent, Site crushed after updating #1203839
    Nico
    Member

    Hey Math,

    Thanks for getting in touch and for giving as a heads-up on the resolution of the issue.

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: import from multiple facebook-accounts / Event Aggregator #1203556
    Nico
    Member

    Hi there Ellen,

    Thanks for getting in touch with us and for your interest in Event Aggregator ๐Ÿ™‚

    Is it with the Event Aggregator possible to import the events from multiple fb-accounts (owned and not owned by me)?

    Yes, you totally can!

    You only need one Facebook App Account setup to do all that importing. You do not need an account for each page you would like to import events from

    This seems a bit outdated. In the past you needed to create a Facebook App to perform the imports, but that’s not necessary anymore.

    If you want to know more about how to setup an import, take a look at this article โ†’ Event Aggregator: Importing Events from a Feed or URL.

    Please let me know if there’s any other doubt I can help you with,
    Best,
    Nico

    in reply to: Moderating Community Posts #1203546
    Nico
    Member

    Thanks for clarifying Tom!

    I’ll take a look at this tomorrow and see if there’s an easy way to get these things working as you need. Although I cannot promise anything as the support we provide on customizations is quite limited. But I’ll give this a try and see, maybe it’s easy to get this done!

    Best,
    Nico

    in reply to: The Events Calendar Import from Facebook #1203542
    Nico
    Member

    This reply is private.

    in reply to: SOS Sidebar for the main calendar #1203535
    Nico
    Member

    Hey,

    I wanted to share the news that a fix has finally arrived for this issue with switching views and plain permalinks.

    Just update The Events Calendar to version 4.3.4, and go to WP-Admin > Events > Settings > Display > Save Changes. That should fix the issue!

    Please let us know if it works for you,
    Best,
    Nico

    in reply to: Organizers Pulling Wrong Information #1203453
    Nico
    Member

    Hi Kelsey,

    Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum ๐Ÿ™

    I see you posted this in our forum over in WordPress.org and it’s now resolved ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Keep event visible on event date #1203450
    Nico
    Member

    Hi there William,

    Thanks for getting in touch with us! I can help you on this one ๐Ÿ™‚

    The events should be shown as upcoming until the ‘end date / time’ has passed. If you want I can craft a snippet to change that a bit, and make them stay in the upcoming list for the rest of the day. Do you think that will help? Also, are you seeing things differently?

    Please let me know about it,
    Best,
    Nico

    in reply to: Unable to create or save tickets #1203442
    Nico
    Member

    Hi there Douglas,

    Thanks for getting in touch with us and sorry to hear about this post-update issues you mention ๐Ÿ™

    Recently (after latest update to both WordPress core and Events Calendar/Tickets pro) we are no longer able to create a ticket in an event.

    Thanks for the report! I just tried creating a new ticket with the same WordPress + plugin versions (latest of everything basically), and everything is working as expected. Do you think you can follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Regarding the second issue you mention, I’m not quite sure about it. Also not sure if it might be related or not. Are you seeing any JS errors in the browser console (Using your browser to diagnose JavaScript errores)?

    Thanks,
    Nico

    Nico
    Member

    Hey Abby,

    Thanks for the patience while we worked on the fix for the issue you reported.

    If you update the plugins to the latest version (4.3.4) you should see this fixed. I’ll re-open this thread so you can give us a confirmation ๐Ÿ™‚

    Thanks once again for reporting this!

    Best,
    Nico

    in reply to: Widgets Edit Link Missing #1203414
    Nico
    Member

    Hey folks,

    Another heads-up on this issue! We gave this another round of QA but we couldn’t still reproduce it so we decided to decline the bug ticket.

    I’ve asked the original poster to please confirm this was still and issue but didn’t get a reply from him ๐Ÿ™

    Iโ€™ll go ahead and close out this thread, but if any of you are still seeing this please open up a new thread including a link to this one.

    Thanks,
    Nico

Viewing 15 posts - 1,786 through 1,800 (of 6,506 total)