[Neill]

Thanks for the detailed response @Smallmammothdesign. I will pass on your request for the the date formatting options to the team. Did you get to the bottom of your issue now? Or was there anything else related to this issue that you still need assistance with?

Neill

[Neill]

Hi Jim,

Sorry for the inconvenience with the backend of the site. I can imagine this a huge pain in the neck. Can I just get you to confirm that the issue persists when you deactivate and reactivate the Events Calendar Plugin, and if it happens consistently each time you deactivate and activate the plugin?

It might be worth setting the “WP_DEBUG” to true in wp-config.php and try the activation of the plugin all over again. We may be able to get a clearer picture of whats going on after reading the debug file. If you need help with working with WP_DEBUG theres some great info here: http://codex.wordpress.org/Debugging_in_WordPress

Let us know what the debug finds and we’ll be happy to get to the bottom of this with you.

Neill

[Neill]

Hi Kyle, I just wanted to check in with you and your CSS question.

It looks like your style for images is reading from your theme stylesheet: style.css. Specifically on line 237:
#main-area-wrap #sidebar img

If this is what you are looking for then you should be able to make adjustments to the image here. If you want to give us a few specifics on what you are trying to achieve we’d be happy to point you in the right direction and confirm that this is the correct place to make any adjustments.

[Neill]

Hi gracebiblechurch

Looks like you are all set? If so we’ll close out the ticket and mark it as resolved.

Thanks for your help snorton looks like you’re well on your way to getting PHP down!

Neill

[Neill]

Hi Jeremy,

Thanks for your response. I’ll get on top of this right away by getting together with a developer. Can you think about any specifics that might be helpful o pass on to the developer? Any settings that you may have customized? Any extra info you can give us will be great as we’d like to dig a little deeper on this one for you.

Neil

[Neill]

Hi Davidrsm

Thanks for getting in contact with us. I’ll try to help with some of those issues.
Firstly – Did you manage to fix the header and footer issue? I’m not seeing it on my end. If not let us know what browser your are using as this may be a browser issue. I have checked in FF, Chrome and Safari. If this is a browser issue also let us know what version you are using.

Secondly the Grey BG color that is displaying top and bottom of the calendar looks like is coming from your own themes CSS. Without looking at it I’m guessing this is CSS generated by themes settings on the back end rather then a stand alone CSS file. In the first case, of theme settings, you are looking for a field in the settings with a HEX number of #CCCCCC, if this is a standalone style sheet the DIV that it refers to is “#wrap”.

As for the link for adding a community events. I would suggest adding it to the header of you navigation, rather then events search bar (I don’t know if this was intentional, but the screenshot pointed to the events search bar). I think adding it to the search bar could interfere with your users search patterns and would also be complicated to embed it in that location. From looking at your site is seems like you may have a custom menu for the navigation. Using the slug that’s already set up a s a default maybe a simple solution is to add it as a top level menu item via this link: http://coachwithus.com/events/community/add

Another option is in the setting of the Events Calendar plugin. If you head over to Events>Settings>Display and scroll down to “Advanced Template Settings you can add html before the event content via the HTML editor. It looks like this: http://d.pr/i/70Do

If you wish to customize the slug remember you can do that in the settings. The screen you need for that is in Events>Settings>Community, and the screen looks something like this: http://d.pr/i/J2RX

Hopefully this will give you the options you need. Let me know if you need help with any of that, I’ll be happy to help you out.

[Neill]

Hi englandrm,

Just checking to see how everything worked out. If I don’t hear back in the next few days I’ll close out the ticket, but feel free to open a new thread and we’ll be able to help you there too.

[Neill]

Hi Hawkinsian,

Thanks for getting in contact with us. Great question and we have tutorial that deals with that right here: https://theeventscalendar.com/alter-or-remove-heading/

Let me know if this works for you. It should cover all the info you need to change the heading plugin wide.

Thanks
Neill

[Neill]

Hi Genesis and smallmammothdesign,

We’ve had a little more time to look at this now and a developer I worked with has come up with a few solutions that are update safe.

So the first way is not to use the deregister/register method. You can achieve what you need by simply overriding single-events.php. You can do this by placing a copy of the file in YOURTHEME/tribe-events/single-event.php. This new copy will override the plugins copy. In the overriding copy of the file you can then remove: and since you already have your code ready to use you can add what you need in here.

If you still want to use the hooks method, you can use: tribe_events_event_schedule_details as a filter. Discussing this with the developer, you don’t have to deregister anything in this case.

Both these options are update safe.

Hope that gets you guys on the right path. Let us know how it works out and thanks again for your patience.

Neill

[Neill]

Hey Mike

Try using Pastebin and copy the URL here. Then we’ll be able to see the code in all its formatted glory! (Sorry, these forums aren’t the best for posting code)

Also, what aspects of the page builder are you trying to use on the events pages? Although providing you with a customized reply is outside of the scope of what we do here, we would like top make sure we’re giving you some clue as to what to do. So let us know what the page builder part of the theme does and maybe I can talk with a developer and see if its possible. For example is it used for layout and formatting, or does it create widget areas? That kind of info will be great!

Neill

[Neill]

Hi Zeke,

We actually have some new info in the support documentations that might help:

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

Scroll down to: “Customizing Styles”. This was just published yesterday so let us know if it helps.

Neill

[Neill]

Hi Zeke,

Glad to hear you’re getting closer. Let us know if you isolate the issue and need any pointers in the right direction.

Neill

[Neill]

Hi Cynthia,

Did you try what I suggested in my last comment. I know its a hassle and we do it on every comment, but it really would help us get to the bottom of this for you. If we can rule out a misbehaving plugin then we can really did deeper for you, or alternatively if it is the plugin, we can see if there’s a solution for you.

Thanks
Neill

[Neill]

Hi Greg,

Just wanted to update you on this since I’ve talked to a few teammates about it. As I mentioned before this is still on the horizon for a future update. If it was the case that you did have any modifications to the code for 3.0 then we could update our records on our end and add it to the knowledge base for this particular issue. If you do have a contribution to make then sending it over as a GIST or a pastebin link would be great.

I’ll close this ticket out for now, but feel free to open a new thread with any other issues or questions you might have. Thanks for your support and willingness!

Neill

[Neill]

Hi Ali,

Apologies again for the wait times. We are slowly getting back to normal after the 3.0 release. Thanks again for your patience.

I’ve taken a look through the code you provided in the Pastebin URL along with a developer and noticed a few areas that would need attention. First of all there are a few basic PHP and WP elements that are probably causing the issues with the code. It looks like one or all of these are probably causing the syntax error/page not loading issue. I’d recommend going through the codex for the WP_Query() here: http://codex.wordpress.org/Class_Reference/WP_Query

I’d also bare in mind that some of the suggestions that are made on the forums here can be just a tool to point you in the right direction. Generally customization is out of the scope of our support on these forums, but we do like to offer pointers in the right direction. These pointers are not usually meant as a copy and paste solution as there can be formatting issues. e.g. the apostrophe (used in PHP) if copy and pasted, depending on your editor, can be changed into a similar but code-breaking form. Also some of the time the solutions suggested can be stripped out code, meaning that the theory or method of how you implement it is given, but the customization for a users code still needs some work.

Hopefully the WP Codex article will set you in the right direction for getting the syntax and the use of the WP_Query() down. If there is any specific Events Calendar Plugin details we can offer feel free to open a thread and we’d be happy to answer them, and don’t forget the documentation pages here: http://docs.tri.be/

Neill

[Author]

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