[Josh]

Hey Keith,

Thanks for reaching out to us!

Sounds like you would be interested in our free Event Tickets plugin. This will allow you to have “RSVP” for events which allows users to register for the events on your site.

Let me know if this helps.

Thanks!

[Josh]

Hey Jay,

I’m sorry for the inconvenience here and the need to open a new thread. Will look into what may have gone wrong in our support process with your previous thread.

In the meantime, have you taken a look at our Knowledgebase article about soft 404 reporting in webmaster tools? It may be helpful in this particular situation.

Thanks!

[Josh]

Hey Byron,

If the file is within your theme at tribe-events/list/single-event.php it wouldn’t be impacted the single event page. That file would just be impacting how the single events display within the list view of the calendar.

Other than the Testing for Conflicts procedures, the other things that I would verify would be:

• that the events have associated Venues and that the venues have proper addresses set for them. Both of those are needed for the maps to work properly on the page.
• Check the Event Settings > General tab and verify that the setting is selected to display the maps https://cloudup.com/cNW13pfkL5v

Let me know if this helps.

Thanks!

 

[Josh]

Hey Keith,

If you would like, you can follow the same steps as above and this will help us in diagnosing at this point as well.

Thanks!

[Josh]

Hey Fabrice,

Thanks for reaching out to us!

It sounds like you’re looking for the “tribe_events_event_schedule_details” filter that can be found within the functions > template-tags > general.php file. You can use that filter to modify those details that get output there for each event.

Let me know if this helps.

Thanks!

[Josh]

Hey Connie,

Thanks for reaching out to us!

It sounds like you’ll need the Events Calendar Pro (for the recurring events) as well as Event Tickets and Event Tickets Plus plugins for managing the registration/tickets for the different events.

Unfortunately we do not currently have a bundled product for these plugins yet and they would need to be purchased individually.

Let me know if this helps.

Thanks!

[Josh]

Hey Anna,

We have had some major updates with the way recurrence rules are set since version 2.0 so updates are required for older events. I apologize for any inconvenience in this part of that process.

I’m glad you were able to find the answer to your original question there though.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Yan,

I’m glad you were able to find what you were looking for here.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Olivia,

Thanks for reaching out to us!

I’ve tested this based on the instructions you’ve provided but wasn’t able to replicate the issue. I was able to see the content on the front-end of the site. I then went back and refreshed the setting page as well as re-navigated to the settings page and both times saw the content still saved within those settings.

As an initial step, would you mind following the Testing for Conflicts procedures to ensure there isn’t a conflict here with an existing plugin or theme?

Let me know if those steps reveal any additional information.

Thanks!

[Josh]

Hey Gilles,

Thanks for reaching out to us here!

This definitely sounds like a strange issue to be having here. As an initial step, can you try following our Testing for Conflicts procedures to ensure there isn’t a conflict occurring here with an existing plugin or theme.

Let me know if following those steps gives us more information here.

Thanks!

[Josh]

Hey Patrick,

Awesome! Glad that worked for you.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Carl,

Thanks for providing the link to the file! Also, we have a strict policy about not accessing client sites. I appreciate your willingness to add that information here but I’ve removed it for your security.

I tested the link as well as modified it slightly based on previous issues I’ve seen, however I still wasn’t able to get the file to import. Is this a public calendar by chance?

Thanks!

[Josh]

Hey Tylor,

Awesome! I’m glad that worked for you.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Byron,

Thanks for sending over the code for this file!

Out of curiosity, where was this file at within the “tribe-events” folder in your theme? Was it in the root of that folder or was it in a “list” folder within that folder?

The template that you’ve added here is a customized version of the template that is used to display the single events within the list view and not the event on the event single page. This template doesn’t have the “modules/meta” inclusion that is found within the main “single-event.php” file that you can find in the root of the “views” folder within the main Events Calendar plugin.

Thanks!

[Josh]

Hey Mat,

To clarify, when purchasing the tickets, you’re now no longer receiving the actual ticket email from the site?

Thanks!

[Author]

Posts